Legere says RootMetrics report is outdated; report said T-Mobile was fourth best major U.S. carrier
In a series of tweets, Legere sarcastically congratulates his competitors. The executive says that they "knocked it out of the park on that report, LAST year when the tests were done." He also teased a report that CTO Neville Ray was supposed to release later today that would apparently reveal how RootMetrics reports are slanted.
We get that the CEO feels compelled to defend his network, and even understand that the report might include information gathered last year. Since then, T-Mobile has purchased that block of 700MHz spectrum from Verizon. But public support in the U.S. is a fickle thing, and the combination of the mean spirited (yet still outrageously funny) slap at BlackBerry CEO John Chen, combined with today's complaints, could make Mr. Legere's act start to wear thin amongst his many supporters.
source: @JohnLegere (1), (2) via BGR
1. dontneedtoknow (Posts: 149; Member since: 17 Feb 2014)
Accept the fact man. Improve T-Mobile's coverage as well as reliability and you will be third for sure.
3. Shatter (Posts: 2030; Member since: 29 May 2013)
I guess I'm lucky where I live I never get worse than 4G, most of the time LTE.
5. dontneedtoknow (Posts: 149; Member since: 17 Feb 2014)
Where there is LTE, the service is pretty good but I live close to dc about 40 minutes away and there is like service in a place but litreally if I walk 5 feet in certain direction, there is no coverage!
10. mrblah (Posts: 455; Member since: 22 Jan 2013)
report or not, Sprints the worst, The tops are At&t, then verizon, and 3rd is t mobile
8. PapaSmurf (Posts: 8574; Member since: 14 May 2012)
Come to Chicago and you'll be blanketed with LTE across the city. Sprint Spark is phenomenal here as well. AT&T and Verizon are pretty slow now due to their congested network.
17. Bernoulli (Posts: 1451; Member since: 01 Sep 2012)
no kidding man, try Silsbee Texas, sucks horribly, 2G with T-Mobile while everybody, including sprint, have LTE...
2. papss (unregistered)
Crypt keeper is at it again.
the reason folks in the US are fickle is because we want better coverage and will gladly pay more for better service..
get your service up to snuff and keep your prices down and you might earn more customers
9. PapaSmurf (Posts: 8574; Member since: 14 May 2012)
Earning customers isn't an issue lol.
4. Planterz (Posts: 882; Member since: 30 Apr 2012)
In my particular case, this is definitely the case. For example, the annual PCMag.com article on the best mobile networks.
This was done in June, when T-Mobile was in the process of rolling out their LTE network and improving everything everywhere. I think they had 1 LTE tower in Tucson at that time. In September or October, these upgrades were made all over town. Prior to this, T-Mobile was mediocre in Tucson. Now they're amazing. I've read similar reports from around the nation.
As for Legere, all I have to say is "YOU'RE TEARING ME APART!!!"
6. mike2959 (Posts: 244; Member since: 08 Oct 2011)
All I can speak for is their own maps. And very little has changed in FOOTPRINT of coverage. As far as Ohio goes, nothing has changed. TMO is still known for urban inner city coverage, and their own map's verify that.
21. g2a5b0e (Posts: 2303; Member since: 08 Jun 2012)
The resident troll with the huge hard-on for T-Mobile appears again. Move along, folks. No surprises here.
11. JunitoNH (Posts: 925; Member since: 15 Feb 2012)
Maybe he should address they way T-Mobile fibs in those coverage maps and brochures.
13. Federated (Posts: 239; Member since: 06 Mar 2010)
T-Mobile has an excellent coverage and speed in Los Angeles, CA. Couldn't be more happier with my switch.
14. PapaSmurf (Posts: 8574; Member since: 14 May 2012)
Same in Chicago. Switched from expensive Verizon ($260 for four lines back from 2009-2011). Ditched them and only noticed a change when traveling out if state, which doesn't happen often. Definitely satisfied with T-Mobile.
16. snowgator (Posts: 3233; Member since: 19 Jan 2011)
Sure wish I had this option. T-Mobile not alive in my small city.
15. snowgator (Posts: 3233; Member since: 19 Jan 2011)
Okay, if this was a Steve Ballmer quote, everyone would be attacking. But, I digress....
The man needs to defend his network. He has to keep the growth going, because they are making very small profits per customer due to all the discounts. They NEED a larger customer base to offset that. So far, it is working. Hard to argue with success, but I am starting to wonder how much success there will continue to be if he continues to put HIMSELF out there as much as he is. Will there be a backlash?
18. Maverick1 (Posts: 26; Member since: 30 Sep 2012)
What a baby, Wah Wah Wahhhh
SMH. Let's give the infant his baby bottle and pacifier, lmfao.
*BTW he was okay when previous reports favored him. HYPOCRITE!
19. zachattack (Posts: 574; Member since: 31 Jul 2013)
This tmobile guy looks like a giant douche bag whenever i see his photos, legit
20. jskates420 (Posts: 40; Member since: 29 Jun 2013)
Sprint stays at 3rd I get 50mbps practically in all of Los Angeles sprint is really improving with spark