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Eric Schmidt says Google doesn't support or work with Carrier IQ

Posted: , by Michael H.

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Eric Schmidt says Google doesn't support or work with Carrier IQ
Carrier IQ has created some big trouble around the mobile industry. The software has been found to record keystrokes and other personal data on cell phones, and the backlash has forced manufacturers and carriers to explain if they are using the software or not. Google definitely wants to distance itself from the mess that carriers and manufacturers have gotten themselves into with Carrier IQ, and so Eric Schmidt has confirmed that Google has nothing to do with the software.

At an Internet freedom conference  in The Hague in The Netherlands, Schmidt explained that because Android is an open platform, bad software can be put onto devices. He goes on to say that Carrier IQ is one of those bad pieces of software, which will keep your keystrokes. But, he adds that Google doesn't work with the company, nor does Google support the software.

We'd have to believe Google on this one, because even on carriers like Sprint where Carrier IQ has been found on many devices, the software has never been found on a Nexus device.

source: Reuters

16 Comments
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posted on 09 Dec 2011, 17:14 4

1. Lwazi_N (Posts: 205; Member since: 23 Jun 2011)


We know Google as one of those companies that do things for the greater good. Can they just buy CarrierIQ and then destroy it. Thanks.

posted on 09 Dec 2011, 17:21 3

2. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)


by greater good, u mean more money for the good of their pockets? then ya i agree.... and this is kind of googles fault because they failed to alert anyone of it and this is just one of the bad effects of having an open source platform

posted on 09 Dec 2011, 17:40 6

3. TerryCrowley (Posts: 184; Member since: 31 Jul 2011)


They couldn't have alerted anyone about it because they didn't put the software on the devices. It would be like alerting people that Sense 3.0 is laggy. You're dumb.

posted on 10 Dec 2011, 05:44

11. ardent1 (Posts: 1997; Member since: 16 Apr 2011)


How about the comment was dumb.

posted on 09 Dec 2011, 17:59 3

4. ojdidit84 (Posts: 408; Member since: 16 Jul 2011)


Especially when the iPhone 4 was one of the phones reported to have CIQ installed. It has nothing to do with Google or with the platform being open source because iOS certainly isn't open source.

posted on 09 Dec 2011, 20:58 1

5. robinrisk (unregistered)


actually, i believe he´s a windows phone fanboi. Which strangely is a lot sadder than being a sheep with an "i" in front.

posted on 13 Dec 2011, 06:34

16. GJanee (Posts: 214; Member since: 29 Jun 2011)


and what's the reasoning behind your stupid and ignorant comment?

posted on 09 Dec 2011, 22:50 3

6. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


iPhones and Blackberries have CarrierIQ too. What's worse, that CIQ gets put on devices running your software without your knowledge or approval because it's open source, or CIQ being put on devices with your software AND hardware WITH YOUR KNOWLEDGE AND SUPPORT because your software is NOT open source?

posted on 10 Dec 2011, 01:51

8. Kallistos (Posts: 24; Member since: 17 Oct 2011)


When you sign a contract with a wireless service provider (among other contracts) you agree to the terms and conditions. Admittedly, who reads 'em? I sure do not, my favorite part of software is the ability to scroll through it all without having to read it and select agree, and again, without actually reading it. Ahem.

I am sure you have read the reports of what Sprint actually does with the information provided by Carrier IQ, which is in no way heinous. While it certainly may not be with ones "knowledge" that Sprint monitors, evaluates or improves the services, systems, or networks by collecting information, it is with ones "consent" and "approval".

I do not have the link for AT&T off hand about what information they collect, but here you can read about the Sprint Nextel privacy policy: http://www.sprint.com/legal/privacy.html

posted on 10 Dec 2011, 05:08 3

10. Sniggly (Posts: 7180; Member since: 05 Dec 2009)


I was actually speaking more about the difference between open source and closed source. Since Android is open source, it's possible that CIQ was put on the individual phones without Google's knowledge or consent. However, every other major company had to know, including Nokia, RIM, and Microsoft. They had to know that CIQ was going on their devices.

posted on 10 Dec 2011, 11:02 1

13. Kallistos (Posts: 24; Member since: 17 Oct 2011)


Ah, good point sir and apologies for missing that.

posted on 10 Dec 2011, 01:15 1

7. Lwazi_N (Posts: 205; Member since: 23 Jun 2011)


Lucas, I usully read your posts and this is one of the most disappointing things you have ever said. Google does not manufacture phones and neither do they add CIQ to the software they build. As the name "CarrierIQ" suggests, the software is intended for use by carriers and not by OEMs. So this has nothing to do with open or closed source firmware.

posted on 12 Dec 2011, 20:59

15. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)


im sorry..

posted on 10 Dec 2011, 05:06

9. ardent1 (Posts: 1997; Member since: 16 Apr 2011)


Google doesn't need Carrier IQ because Google has its own form of "tracking software." It's akin to the pot calling the kettle black.

posted on 10 Dec 2011, 08:10 1

12. iamcc (Posts: 1319; Member since: 07 Oct 2011)


Thanks for teaching us something yet again sir ardent...

posted on 10 Dec 2011, 12:30

14. ardent1 (Posts: 1997; Member since: 16 Apr 2011)


It's a tough job debunking long held android myths such Apple doesn't share its technologies. For one thing, android web browers uses Apple's webkit's technology. Plus Apple tried to get Samsung to stop copying Apple products in exchange for access to a key Apple patent.

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