Google says Nexus orders are being shipped in the order they were received

posted by Alan F.

Nov 05, 2015, 7:19 PM

Google says Nexus orders are being shipped in the order they were received

Google has put itself in some hot water by sending out a tweet last night saying that Nexus orders are being sent out in the order that they are received, which many Nexus buyers pointed out (angrily, we should add) is not the truth. A number of tweets were sent to Google, many showing proof that Google is not shipping on a first come-first served basis.

There were a few tweets with screenshots showing how those who ordered the same exact model as another person, were not getting their Nexus first even if it was ordered first. Google's cryptic response was that "Some models have different wait times," and that is absolutely true. Except that we are taking about orders involving the same exact model.

Those affected by this have demanded an apology, but so far mum is the word from Mountain View.

Google says that Nexus orders are sent out first come, first served

source: @GoogleStore via TalkAndroid

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13 Comments

13. TMach unregistered

Seriously...? I ordered my Nexus 6P on 2 October and an aluminium one two days later, both 128GB versions with anticipated ship date of 3 - 5 November. As based in the UK and off to the States for 2 weeks on 12 November thought I'd better check so they do not arrive whilst in the States which would mean they get returned by the courier company for non collection or something like that. Phoned a few days before alleged ship date (same for both) and an advisor informed me they are due to ship on the 2nd of November! Surprise, I then get told there was an issue but no one seemed clear what the issue was at which point I completely lost it and the truth finally came out...We have production issues! Needless to say, both N6P orders cancelled and picking up my 64GB Moto X Style tomorrow. This is the third year in a row Google has royally f**ked up a Nexus release and quite frankly they do not deserve our custom! Keep it up Google and you will become irrelevant as far as the Nexus goes. That is the one thing the iFruit company always gets absolutely nailed on....Apple says it and does it.....equals customer satisfaction and brand loyalty! Rant over.....!

posted on Nov 06, 2015, 5:28 PM 0

11. gu3sswhoo

Posts: 32; Member since: May 04, 2012

Well, I ordered my 128gb 6P on 10/29 and it just shipped on 11/5. I got free next day delivery from Motorola on my Nexus 6, but the 6P is not going to arrive until 11/9!

posted on Nov 06, 2015, 6:30 AM 0

12. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Ordered my 128GB 6p on Tue 10/30 and I'll also get it on 11/9. Looking forward to running it through the paces.

posted on Nov 06, 2015, 7:36 AM 0

9. Derekjeter

Posts: 1581; Member since: Oct 27, 2011

How does Google manage to mess up every Nexus launch?

posted on Nov 05, 2015, 10:15 PM 3

10. Zylam

Posts: 1827; Member since: Oct 20, 2010

It's tradition now. We should be concerned if they don't stuff up the Nexus launch and don't release revised hardware a few months down the line.

posted on Nov 06, 2015, 2:14 AM 0

8. steelew

Posts: 222; Member since: Jun 04, 2012

As problems go, its a good one to have(for google).

posted on Nov 05, 2015, 9:58 PM 0

6. KParks23

Posts: 752; Member since: Oct 13, 2010

Lol at the 3rd pic what a immature douche! Like anyone believes hes gonna cancel his order and change operating systems because his order hasn't shipped when google has always been slow with shipments.