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T-Mobile reinstates the $18 upgrade fee

Posted: , by Alan F.

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This article contains unofficial information.

T-Mobile reinstates the $18 upgrade fee
We just reported the other day about how T-Mobile was shaking up certain Individual and Family plans to save you a few bucks here and a few bucks there. What the carrier gave you with one hand, it is taking back with the other according to a report in TmoNews. Starting April 15th (a day notorious in the U.S. for another giant hand reaching into your wallet), T-Mobile is reinstating the Upgrade fee of $18 for all handset upgrades done through the retail, customer service, web site, business and RPS channels. It was a week before last Xmas when the fee was discarded, but with the weak economy and heavy competition among carriers leading to lower prices for consumers, the lost revenue has to be made up some how. For the customers of the fourth largest carrier, it is easy come, easy go.

source: TmoNews

18 Comments
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posted on 20 Oct 2010, 01:43

1. wildcat1971 (Posts: 2; Member since: 15 Apr 2009)


So does it mean you can cancel contract without ETF? since they are changing something.

posted on 15 Apr 2009, 06:10

2. att_agent (Posts: 96; Member since: 26 Feb 2009)


this is where the term ""escalation" comes into play

posted on 15 Apr 2009, 06:12

3. shamefulzero (Posts: 19; Member since: 01 Apr 2009)


I've been in the CDMA world for several years but doesnt it only take a swap of a sim card to get a new phone? how can tmobile get away with this?

posted on 15 Apr 2009, 06:16

4. heavybreathing (Posts: 276; Member since: 26 Feb 2009)


If you buy your phone discounted through them you pay a fee. You don't have to go through T-Mobile to get your phone, they arn't forcing you to do anything.

posted on 15 Apr 2009, 06:21

5. att_agent (Posts: 96; Member since: 26 Feb 2009)


you pay for the phone over a period of two years thats why a contract is put into place it is just a way for them to "make money"and it works theyll make a killin again . they removed if found out holy shit we were making a shit ton of money off this we'd better put it back ?theredically its the jenga block of theyr company it may not be the one to make the company fall put its sure is helping

posted on 15 Apr 2009, 06:21

6. att_agent (Posts: 96; Member since: 26 Feb 2009)


whats for lunch guys pizza?

posted on 15 Apr 2009, 07:30

7. The Godfather (unregistered)


lmao You want me to pay a fee to you for signing another 2 year agreement and sticking with your absolutely horrid and lowest rated cell phone service? And you got to pay for the phone with nothing other than the 2 year promotional pricing as an offering? No "New Every 2"?? Greedy and backwards....those 18 bucks will run Mom and Pop to Verizon and have them sign up there instead. Great job in increasing your churn T MO MO. BB Storm FTW

posted on 15 Apr 2009, 09:09

8. VDubb (Posts: 49; Member since: 04 Dec 2008)


Doesn't Verizon have an $18 upgrade fee as well?

posted on 15 Apr 2009, 10:29

9. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


i think its a 20$ fee if you have a 2 year contract and then update a year early like i did

posted on 15 Apr 2009, 11:36

10. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


Every carrier I've ever been with has an upgrade fee. Don't listen to morons who rant and rave like Godfather. YOUR MOM FTW

posted on 15 Apr 2009, 20:54

14. elgee02 (Posts: 28; Member since: 26 Jan 2009)


VZW does not have any upgrade fee at all unless you upgrade prior to 20 months into your contract. Don't listen to morons who don't have a clue like *HOVA*

posted on 16 Apr 2009, 12:09

15. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


@ HOVA: Haha!! Love it!

posted on 16 Apr 2009, 13:07

16. vzwtechbill (Posts: 175; Member since: 16 Mar 2009)


It's $20 Early Upgrade fee (after 12 months, but prior to upgrade date), also Restocking Fee of $35 if you exchange equipment during 30 days for non-deffective reasons...other than that, no, fee to upgrade, and only VZW has the New Every 2 equipment discount program, or so I've been told...

posted on 15 Apr 2009, 13:00

11. tmofanboy432 (Posts: 139; Member since: 12 Jan 2009)


godfather tmobile hasnt lost any customers your retarted

posted on 15 Apr 2009, 13:11

12. TestManVZW (Posts: 25; Member since: 14 Apr 2009)


TMOBILE HASNT LOST ANY CUSTOMERS? EVER? Wow they must have great service.

posted on 15 Apr 2009, 19:20

13. wildcat1971 (Posts: 2; Member since: 15 Apr 2009)


I agree why should you pay for signing 2 more years and typically if you get another contract and phone form wirefly or letstalk you get better deal on phone, rebate etc. Caveat is you have to sign up fro new number and there is activation fee but I have tried in past if you call with in 14 day window and threaten them to cancel for no specific reason say you want to try AT&T they will waive activation fee.

posted on 16 Apr 2009, 13:08

17. vzwtechbill (Posts: 175; Member since: 16 Mar 2009)


I will say that T-mobile is backed by int'l giant Deutch Telecom, don't see them falling anytime soon, $18 fee or not....waiting for them to announce purchase of Sprint personally

posted on 17 Apr 2009, 10:01

18. rasinhussy (Posts: 87; Member since: 28 Dec 2008)


I've heard they are reinstating the $18 upgrade fee for every dealer/retailer except Wal-mart. Their phone prices are really good too even though their selection sucks!

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