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T-Mobile offers tips to those in the path of Hurricane Irene

Posted: , by Alan F.

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T-Mobile offers tips to those in the path of Hurricane Irene
T-Mobile is telling its customers who are in the path of Hurricane Irene, that it is moving resources into the area to quickly restore service in case of an outage. The carrier has set up a number of Command Centers along the coast where engineers will move to in case service has been interrupted. In the Carolinas, Greater Tri-State Area and New England region, T-Mobile has moved portable and back-up generators all filled with fuel and ready to go, repair and transport vehicles are ready to be deployed, and critical sites have battery back-up. In case land-lines servicing T-Mobile's cells go down, microwave radios will handle calls. Engineers on-call are being moved to areas that could be in the storm's path and Cells-On-Wheels will provide additional capacity in especially hard hit regions. T-Mobile is also adding capacity to evacuation routes.

The carrier also has some tips for customers who might be affected by the Hurricane. The other day, we showed you a video from the Weather Channel with some tips for cell phone use during and after a hurricane, and similar to what Verizon's spokesman said, T-Mobile suggests texting instead of making voice calls as the odds of a text message getting through are better during periods of high-usage. If you do make a voice call, T-Mobile suggests that you make it a short one. If your phone has Wi-Fi connectivity, use it because you will be able to make calls with your in-home data connection in case the carrier's network is out or heavily congested. Finally, T-Mobile suggests that you charge your phone's battery fully prior to the approach of the storm. The carrier adds that you should obtain a vehicle charger so that you can keep your handset working even if the power is out.

source: T-Mobile

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posted on 26 Aug 2011, 15:03 1

1. biscutbob (Posts: 82; Member since: 08 Jul 2011)


Yea go T-Mo! keeping the paying customer in mind (and in contract)! way to go!

posted on 26 Aug 2011, 15:07 1

2. Derrell (unregistered)


T-Mobile, T-Mobile, T-Mobile... If someone would have let me read this article without me knowing anything about cell phone providers and then told me that T-Mobile is number four in the nation I wouldn't believe it. I wonder if other cell phone proviers are doing the same thing as T-Mobile.

posted on 26 Aug 2011, 18:33 1

3. M0nkeyBr (Posts: 77; Member since: 13 Jul 2011)


T-Mobile and Sprint are the only character that have emotions

posted on 27 Aug 2011, 00:49 1

5. snowgator (Posts: 3209; Member since: 19 Jan 2011)


2 things I have decided about with T-Mobile:

1) I really, really wish that T-Mo was offered in our area. Much like Sprint, they do not have the largest selection of devices, but they have GREAT selection of devices. Their speeds are very good, and where they have reception it seems to be fairly reliable. They have good customer service, and take an interest in creating good P.R. where they can. I really do like companies that try to get ahead of problems, and at least T-Mobile gives it a shot. If I could, I would be a T-Mobile customer as long as it was an option.

2) I cannot believe they are on the verge of going belly up considering everything in item #1. Just seems unfair.

posted on 27 Aug 2011, 06:21

6. Mooooo (Posts: 212; Member since: 27 Aug 2011)


3) German Telekom

Yum! curry wurst

posted on 28 Aug 2011, 06:42

9. Philanthropi$$ed (unregistered)


Plus, T-Mobile has the hot Canadian model as their spokesperson!

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