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Report: BlackBerry 10.1 update ends rebooting issue; AT&T to try again to update BlackBerry Z10

Posted: , by Alan F.

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Report: BlackBerry 10.1 update ends rebooting issue; AT&T to try again to update BlackBerry Z10
When BlackBerry launched its first all-touch model, the BlackBerry Storm 9530, via Verizon in the fall of 2008, it might have been the worst launch ever. The accelerometer worked occasionally and the overall impression was that the phone came to market half baked. That launch led RIM's co-CEO at the time, Jim Balsillie, to say that all smartphone launches in the future would contain buggy software that would need numerous updates.

Thankfully, the future of smartphone launches never approached Balsillie's prediction. But we do have to note that when the all-touch BlackBerry Z10 launched earlier this year, some owners were battling a nasty bug that would automatically reboot the phone. Those with a Z10 powered by BlackBerry 10.0.10.684, 10.0.10.672, and 10.0.9.2743 have been prone to the random reboot issue which should be resolved with an update to BlackBerry 10.1.2050 or higher. That is the word from a BlackBerry Knowledge Base article.

Last week, AT&T tried to send out a BlackBerry 10.1 update but had to halt it before it could be completely rolled out to its 'Berry totin' customers. It seems that the Canadian based OEM had started pushing out the update before the carrier had put it through its testing process. That doesn't mean that the update requires any changes to it, it just means that AT&T hadn't had the chance to affix its seal of approval on it. The very same update will most likely be sent out for a second attempt soon.

Since no notification was sent out to alert the operator's Z10 users that an update was available (which it was for a few users for a brief period of time), those who had rebooted their phone or had happened to hit their monthly update check at the right time, were able to see notification of it and download and install the latest update to the OS. Meanwhile, Verizon is said to be close to getting its Z10 owners up to date, leaving those on AT&T frustrated and envious. The word around the barber shop is that the nation's second largest carrier will try again to update the BlackBerry Z10 on July 1st.

"Every handset launched is subject to weeks of external testing to assure every device delivers a quality experience for customers. Before a device reaches AT&T labs it goes through testing with independent labs. Each device must be PTCRB certified in order to be submitted for AT&T’s Network Ready testing. PTCRB is the North American standard for testing wireless products and gaining PTCRB certification is a requirement for a product to work on a GSM-based wireless network. Testing includes (but not limited to), radio frequency testing, UV exposure testing, water testing, drop/impact tests, abrasion/scratch tests, chemical tests, application tests (streaming quality of apps), bandwidth usage on network, and field testing (voice quality, simultaneous data/voice, usage time.) "-AT&T

source: BlackBerry via Crackberry (1), (2)

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posted on 27 Jun 2013, 20:52

1. Sniggly (Posts: 6469; Member since: 05 Dec 2009)


HA! I KNEW the Z10 I tried had a rebooting issue! Take THAT, all you jerks who said I was lying!

posted on 27 Jun 2013, 21:03 1

2. FlushGordon (unregistered)


The entire company needs a reboot as well

posted on 27 Jun 2013, 21:11 2

3. Sniggly (Posts: 6469; Member since: 05 Dec 2009)


The company has had its reboot. I actually tell everyone who wants to talk about it how much I like the new BB OS.

posted on 27 Jun 2013, 22:12

4. toiletcleaner (Posts: 176; Member since: 10 Oct 2012)


I do love my Z10 and I never see my phone rebooting on me. only problem I have is the battery, playing games is so bad on the phone. battery last only 2-3 hours. I don't know if that's a bug or is just my phone. but sometimes I got over 26 hours whit out need a charge. but the next day. 4-5 hours and is dead

posted on 28 Jun 2013, 06:07

6. NewroticSlob (Posts: 26; Member since: 09 May 2013)


It depends on which version you're running. If it's the original and not 10.1, whether a leaked version or not, the battery life was weak. With 10.1, it's much better.

posted on 28 Jun 2013, 00:25

5. x78_nothing (Posts: 43; Member since: 07 Feb 2013)


z10 reboot issue is rare very rarely found in other countries, even in third country such india, philipine, indonesia, nigeria. No doubt in America there is always big actor behind the scene. Rich and really powerful.

posted on 28 Jun 2013, 07:03

7. StreetNerd (Posts: 699; Member since: 08 Dec 2010)


abit to late.... i allready sold my Z10 and bought the Q10 loving it!

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