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pauly29
pauly29
Arena Apprentice
• 1h ago

Having worked inside the carriers, I can tell you this: every company is going to run into preorder issues from time to time. It’s not sabotage, it’s just the reality of moving that much product at once. Leaving your carrier over it is a bit dramatic. Nobody wakes up and decides, “Today’s the day I’m going to ruin a preorder.”


Mistakes happen. Take a breath. Call your carrier, follow the prompts on the IVR instead of trying to skip past them, and talk to a care rep who can actually fix the order. When your phone shows up, remember—it could’ve been a lot worse. At the end of the day, it’s just a phone.


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