When is Verizon going to get rid of there monthly internet charge
Anthony Henderson (unregistered) 05 Nov 2010, 14:27 posted on 2 0
I cant tell you guys how frustrated i am with Verizon for having an internet charge every month for a service i don't even use. In all Honesty iv had an upgrade available for the past year and the only thing keeping me from starting another contract with Verizon is that they don't have a plan where the internet is all inclusive in a low monthly rate. Phone carriers such as sprint and at&t have these plans so why cant we. There are times when i hear that Verizon hasn't performed at as high a level as other phone carriers as far as the capability and workability of there phones. I completely agree, if Verizon didn't have the coverage it did and the fact my calls never get dropped then id probably change carriers. Honestly who charges there customers for a monthly internet charge on a phone that doesn't have the capability to provide full internet. Its just frustrating this is one un happy Verizon customer that wont be giving them any money anytime soon unless they stop feeding us these crapy phones with charges for things that people never use. ( i was only looking for a place to vent and get my thoughts out and this was the only means of doing so )
1. techgirllove (unregistered)
Your an idiot. I can understand venting, but unjustified venting is just plain stupid. If you want to complain about the rates you might want to do significant research on your facts before posting. Sprint and ATT both have their own data plans for less than perfect service all the way around. In fact, ATT has a data plan of 15 for 200mb or a 2gb plan. They don't even offer unlimited.
Another fact, Verizon does not require data plans for all of their phones. They require data plans for their smartphone devices. These plans start at $15 and $29.99. Unless you are wanting to get an android phone or blackberry, then this does not apply to you. And well if you are, then even thinking about having one of these phones without a data plan is ridiculous because essentially the whole point of these phones and technology would be data usage. Android fact, requires access to android market (data), email (data), web (data). . . get the picture? If you do not want these services then go with a simple feature phone, it doesn't have all of the bells and whistles and does not have the data requirement and the feature can be blocked from your phone. Just because you do not like your phone choices, does not mean they are not offered. By the way, last I checked their website, when getting one of these phones for my kid, there were, i don't know, like 20?
Technology is here my friend. Everyone screamed make my phone do this, and I want that feature. Now that the technology is here, everyone wants it for free and well that just isn't logical is it? When you buy food from the supermarket do you want them to prepare and serve it for you too at no extra charge? That is what restaurants and cooks are for and they get paid too.
38. HAHAHHAAHH.....AHAHAH (unregistered)
Listen kid, you should go learn English and enhance your vocabulary a bit more so you don't need to say "f**kin" to get your(non existent) point across, and "Dont go for what u see on tv.u gotta hear wot ppl say not just read the reviews"? Did you even read what he said? I didn't notice anything he said as speculation, you're the one who needs to get their facts straight...
47. medicci37 (Posts: 1282; Member since: 19 Nov 2011)
@techoe He has a right To his opinion. & He did not say that he wanted his phone to do anything he wasn't willing to pay for. Anyone with any kind of sense will tell you, that all the major carriers do some pretty shady sh*t, . The carriers in Europe, for instance. Give much better service. With less restrictive contracts. Verizon needs to have something in between 2gigs & 150mb.Also, some people that don't use the internet much, can get by with just wifi.
2. ChrisTheTechGuy (Posts: 85; Member since: 04 Nov 2010)
100 percent agree with techgirllove..... and I have worked as a Technician for a couple cel companies, and they are right. People said "i want this and that" now they want it for free. Do you have any clue how much data traffic bogs down a cell tower compared to voice calls? If you send a picture message its using data and voice at the same time, imagine browsing the web for an hour, or just looking for downloads cause your bored....thats taking up cell tower/network bandwith. all carriers have data plans, even on "hybrid" devices. get over it, its here to stay. fact of the matter is you either have a phone that uses data or you don't. if you're not going to use data, don't get a phone that uses it. end of story
34. PoneLover (Posts: 9; Member since: 18 May 2011)
wot thee fak?????u kidding???? for free !!???fak outta here yooo..u mean free 99 per month...this dude...when the congtract ends (2 years) u end up paying 2700 + 50 each time u lose it or stop working..lets say u spend 150 .thats 2850 dumb ass....an at the end if someone asks u wheres the 2850???tht phone dont look like 2850. ima tell em wtf? this shist is free !!atleast thts wot this so called"technician" said...jerk..so ppl at the end we pay that amount of money??and for wot??for a phone tht soon is not close to technology .just an old phone when theres alot more cooler phones. and we cant change them..we gotta buy n renew the contract..verizon should atleast make it like tmobile .so we could buy phones as many phones as we want and like and change them whenever we want.....im not complainin am just sayin this shit aint freeeee
45. CustomerService (Posts: 1; Member since: 20 May 2012)
can someone please translate this into the human language?
wot thee fak?????u kidding???? for free !!???fak outta here yooo..u mean free 99 per month...this dude...when the congtract ends (2 years) u end up paying 2700 + 50 each time u lose it or stop working..lets say u spend 150 .thats 2850 dumb ass....an at the end if someone asks u wheres the 2850???tht phone dont look like 2850. ima tell em wtf? this shist is free !!atleast thts wot this so called"technician" said...jerk..so ppl at the end we pay that amount of money??and for wot??for a phone tht soon is not close to technology .just an old phone when theres alot more cooler phones. and we cant change them..we gotta buy n renew the contract..verizon should atleast make it like tmobile .so we could buy phones as many phones as we want and like and change them whenever we want.....im not complainin am just sayin this s**t aint freeeee
41. Phullofphil (Posts: 801; Member since: 10 Feb 2009)
I disagree as far as I know Verizon has never had a data service maxed out to where people are dropping calls. They just want more money. Why can't they sell a smart phone that does not have the data section turned on wifi only. People can deal with that. But they say well it recovers subsadizes of the phones. The fact is if they can get away with charging it they will. I know every time I get a new phone I use tones of data just playing with it. I never had my data dropped or my call verbose from over use like att has. With the LTE tech that is supposed to be les relevant because the way LTE handles it's data. LTE has huge band with that along with the 3G already out will be able to handle everything it can be thrown at it. I think 2gb for 30 dollars is a rip off. 2gb is not that much at all. I use 4gb all the time. But I am grandfathered to unlimited. And I usually just look and surf the web and download apps. Rarely do I stream movies like Netflix. I do YouTube more but still the tiered plans are unfounded with the amount of bandwidAth and the more to come. Also LTE handles it in I think packets bas icily idk but is way more efficient which is why it's fast. I am stuck with Verizon now because I don't want to lose my grandfathered status on. Unlimited data. Just because att could not update there infrastructure in areas with bad bottleneck sucked. Verizon never had that problem even after the iPhone. Android users use just as much or more data anyway. The reason why we are seeing these tiered plans is because like it or not att and Verizon have a monopility and control wireless prices. They will trick and deceive you any chance they can to squeeze out just a little more money. Verizon had billions in profits this quarter. Apple even more. Which is fine. But they were making just as much before tiered plans. And defanetley before taking away getting a new phone every year. Which is why I am paying full price for my phones. There cheaper at Verizon wireless.com. It's not worth a two year contract when the phones don't last that long.
3. anthony henderson (unregistered)
you guys are right...i guess my main beef is with Verizon iv used there service for a while now and just think its ridiculous how i have to pay for internet on phones that didn't require it before like the envy 3 for instance i got that phone without a data plan and when handing it to my kids for their use Verizon tried to charge me money for a service i didn't even notice was there... you cant lie about that the charges are un needed and i feel like im seriously being screwed by Verizon. To add on to getting stuff for free if i pay for internet in my house and wifi then i should get the internet for free on any device right weather it be my computer on what not so why do i have to use Verizon crapy internet service when ive already got great internet from home. All im saying is that Verizon should have more options on how my money is spent. If i don't want to pay for internet then why am i being forced too im in a position where i either buy a new phone or just pay the monthly charge.
4. techgirllove (unregistered)
Do you ever look at it from a business standpoint? The hard thing about data is that it CANNOT be shut off. Not without shutting off other essential features of your service that you are used to. The network transmits on two different areas, voice and data. This is all data including picture messaging. Unfortunately, Verizon cannot force people to shut off these features. And most people are not that honest. Imagine if you will your child gets onto the data network and looks at all of these different sites, downloads different things, and then says he didn't do it.
The proof is on the phone, but unfortunately, if you are not up to date on technology, and do not understand how it works, as you apparently don't, you would be very irate receiving this bill for say $700? And if you are like most people you are going to freak out. You are going to march into Verizon, state emphatically that you did not use the service, you have no idea how it got on the phone, or my favorite, "someone stole my signal, and I'm not responsible." Who then is? Verizon provided the service at users request, maybe not you, but some of us more tech savvy users, it cannot be shut off, and your child just used the service. They are providing a service that I myself jumped for joy when it came, moving as technology moves, people were abusing it and being dishonest when there were no restrictions, the logical next step, add the data plan, security for us parents, and not so aware users; security for Verizon. It's a win win. I work with technology every day. I use my phone for business. I am also smart enough to know that its changing whether I want it to or not, and the norm for our next gen is going to be quite different. We can try to hold it back or go with the flow and be up to date. I would rather know what my child is doing and what his capabilities are. I run a business, and I provide services to my customers. I expect my customers to pay for those services. As a business owner, I cannot say that I would have made a different decision.
42. Phullofphil (Posts: 801; Member since: 10 Feb 2009)
Smart enough I really think you are overstating what you are talking about. Just because you decided to change with what there offering does not male you smart. I doubt your not smart but to me your basically letting it happen. Especially with LTE you are going to se 300 dollar phone bills to. Be the norm. That not right. Internet and phone service should be available to everyone not just the wealthy. Verizon had no problem with bottleneck. There excuse is that well eventually we won't be able to handle it and blah blah something to scare the normal people to think that this is there only choice. 2gb is really small amount of data. Verizon video vz nav, and other Verizon apps use tons of data and they want you to pay extra for that also. The wireless phone industry. Is the worst Industry I can think of that gets away with double charging for basically the same thing. Like hot spots. I buy my data which I am still unlimited but let's say that my $30 dollars got me 2gb which 30 dollars is a lot for Internet as it is for one device. Comcast is one price and you can hook up as much as your router can handle than you can hook up another router and ad more for no mor cost.. So for 30 dollars I am buying 2gb and for 30 dollars more I get to use my hospot and pay again to use data I already payed for. Then there is vz navigator. Thank god for google navigator. But befor that fiasco couple years ago you had your gps locked to vz nav. You buy a phone it's yours. They should not be allowed to lock down the features of any part of it. Even phones that are subsudized there still your phone. Your just getting scammed to have to get a two year contract on a phone that will last maybe a year before major fixes such as battery replacement. Lack of support. Among other problems. These companies are making so much money. And when they don't it's not because we are not paying enough money or what ever. It's because they made a bad decision on where they invested there money. But that always falls back on the consumer. So do I think you are smart to conform to the new structure I would say you would be smarter if you could have stayed in the unlimited plan and fought Verizon or whoever by refusing there new tried plan no matter how they try to talk you into it. $30 dollars per line on a family line is plenty enough money to cover the cost of development dispercment and upkeep of the infunstructure not including voice minutes and text. What do you exspect four lines 120 dollars for 2 gb each line than another sixty dollars for home Internet. 200 dollars for Internet for a family. That rely on it for school and work. That's a car payment for the cost of Internet. Not including the rest of the bill. That would be over 500 dollars for maybe for Internet and phone survive. Middle class is going away. Internet is so important now but without middle class they are making it impossible to survive on an average $2000 to $3000 income of the average family
5. serzy (unregistered)
Chris and techgirl,
You guys are being WAAAY too hard on Anthony (not to mention really harsh). Verizon does not HAVE to force people into data plans with these phones. Many of us have access to WiFi nearly everywhere we go, so there would be plenty of reason to have these phones even without an independent data connection. Verizon is using the novelty and appeal of these phones to, in a sense, "force" customers who want them to buy data plans. And it's not fair to suddenly require a data plan for a phone that did not require it before. Sure, businesses have a right to make money, but that doesn't mean I need to like the choices they offer, or be called an idiot if I complain. Even more ridiculous, in my opinion, is that Verizon does not support using an unlocked smartphone, like a Nexus One, with one of their regular calling plans, without a data plans. Here you can't even make the argument that the data plan cost is needed to subsidize the phone... This is just about maximizing revenue.
By the way, Anthony, there are alternatives, like using a plain old flip phone (assuming you have one lying around or can get one cheap) and a WiFi capable device, like an iPad, iPod Touch, or Netbook. Or just leave Verizon if you're unhappy with their tactics.
35. PoneLover (Posts: 9; Member since: 18 May 2011)
but what he means is to have options for alll theeee phoness..he wants a good phone or theres one he might rllyyy loves but is data pack required.which rlly sucks
54. bwhiting (Posts: 188; Member since: 15 Jun 2013)
Anthony mainly wants to have a device that runs on wifi only but now you need a phone that runs on cellular data to even send messages or do certain features. That is what techgirl is saying.
i work for sprint and see all the people calling in about how they wish they can do this with their phone and bypass the data but not all apps use wifi connection. some still require to use the data built within the network that carrier has.
I have Verizon and understand whole heartedly that the data packs are bad but hey it is a business standpoint, they lost more money with the cheap unlimited data pack then and now they are able to build up on the loses that they had because of it. Business standpoint it is a great move, but some customers won't like it because they only want to get things helped for free or unlimted cheap on a contract.
6. kkjfdnbkj (unregistered)
Chris and Techgirl,
The main thing that you fail to realize is that Verizon DOES have a monthly charge of $10 for data coverage on most NON-smartphones. I have the env3 and I am being forced to pay $10 for a service that I don't want or use at all. Get your facts straight before being so harsh on here.
19. phonegirl44 (unregistered)
Verizon got rid of that a long time ago. You can remove that.
36. PoneLover (Posts: 9; Member since: 18 May 2011)
ahaha niceee..thats a mouthshut ....they fight like if theyre the owners...stupid ppl makes me mad..i mean why do they fight when the question was when is verizon getiin rid of the internet monthly charge...jerks
7. Justin Trav (unregistered)
Kkjfdnbkj you are dumb. Anthony let me try explaining. If you realize what verizon has had to refund to customers because they had overages for getting on the internet from there phones, you would realize why they did this. In Jan, they started making multimedia phones require 9.99 data pak, and to be straight i would do it too, not to make more money, but to make the ignorant people like kkjfdnbkj and anthony think twice about what they are gonna get themselves into. trust me kkjfdnbkj we have our facts straight. They dont force anyone by any means, if you dont want to get a data pak, they have other options out there. They dont just stiff you with a no bluetooth, no camera granny phone. With the smart phones now why would you want to just use it as a phone, that would be plain stupid to skip out on all the features.
But Verizon recently released their new data plan options, 15 for 150 mb or 29.99 for unlimited. They have also have 16 phones on the shelf now that do not require data and 8 of them have full keypads. anthony and kkjfdnbkj, i bet you could find a phone you too could handle without any data :)
To chris and tech gir,
keep on keepin on
8. sweetcakes (unregistered)
this makes me really mad to. im a 13 year old girl who wanted the LG envy touch but my mom wasn't going to pay for the internet. verizon said they could block all access to it but she would still have to pay for the 10.00s every month,
9. anthony henderson (unregistered)
i agree sweetcakes its utterly frustrating to hear you have to pay to not get internet that i wouldnt even consider actual internet such as the 2 bit internet they try to pass off to us for ten bucks a month...the ten bucks a month charge is only really good for the first month after you find out you are paying ten bucks for crappy service after that your pretty much blowing your money on a useless ability because if others are anything like me they realized quick that its just easier to find the nearest computer and get on face book than it is to actually put any effort into loading up the internet on my phone...i dont care what anyone says about their excuses for why verizon requires a monthly charge for a phone that never had it before its a business and like any other business their main goal is to increase profit and judging by verizons strangle hold that they have had on their customers about purchasing there data package and adding that ten dollar extra charge to their bill i would say that verizons seemingly innocuous task of suddenly charging people for that is purely profitable on there end. Until i feel the product is worth the price my ten gets better use wiping my ass then it does forking it over to verizon
10. a helping hand (unregistered)
you guys can actually remove the data features on your devices now unless you have a smartphone.
11. salesgirl0979 (unregistered)
if everyone could just do a little bit of research before making remarks and getting upset at a company. The Verizon wireless feature devices from February until mid november all require a minimun data package of 10.00 for 25 mb of data usage. the devices were designed to be used minimally with email, a small amount of web browsing and social networking. Verizon priced the data package to be very comparable with the competition. Now all of the feature devices do not require a data package. the only ones that have the requirement are the smartphones and you have two choices for the data packages, 15.00 for a tiered pricing of 150 and 30.00 for unlimited data.
Verizon cares about their customes and they listen to their customers. Everyone wants something but it cannot be free.
When do i walk into your company and request that you provide your services to me for free or for a reduced cost? In this day of technology, there is a little bit of something out there for everyone, you just have to do your research and find out what is going to fit your needs the best. Go to a store and see a representative, they are trained to find something that is going to meet your day to day needs.
12. Corpsemaker (Posts: 63; Member since: 10 Jul 2010)
I agree with most of your opinion. 25mb for $10 a month is a complete rip off and scam. It is not comparable to the competition. At&t offers 200mb for $15 on SMARTPHONES! $10 a month for internet on a feature phone? Verizon was definitely wrong with that idea. They could be reasonable and charge $5 a month or $10 a month for 200mb.
20. phonegirl44 (unregistered)
Verizon got rid of that, and it was for the multi-media phones not the feature phones. Verizon also now offers a $15 and $30 plan similar to AT&T and they came out with it not too long after AT&T. Verizon and AT&T have almost the same prices for everything. Do more research.
13. Brian (unregistered)
Actually, I don't think these are unreasonable requests at all. I'm not asking for anything for free. I just don't want a data plan. I'll willingly pay for the phone plan, but I want a smartphone for all it's other features without the data plan. And yes, I do think it's unreasonable for them to FORCE me to get data (especially if I already own my own smartphone, and am not buying one at some discount from them).
At one point I had a phone, pda, and mp3 player. So I got a smartphone to make all that one device. Great. Until, they decided that I HAVE to get data. I don't want data (and my old Palm syncs to my desktop, so I don't need 'cloud' access to use all it's functions). And the excuse that they can't 'turn off' data? If they can't, so what? I don't have a texting plan, so if I send a text, I get charged. Should be the same for the data. If I use data, I should get charged. Don't force me to get data just because my phone is capable of it. My phone is also capable of taking pictures, doesn't mean I have to do it. And please don't tell me I'm an old fogey who doesn't get the future of technology, and my kids will understand. I'm not, and I don't have any kids.
One more thing, just because some customers are idiots, doesn't mean we all are.
14. anthony henderson (unregistered)
i completely agree with you brian, i keep hearing excuse after excuse as to why Verizon is strangle holding there customers into paying more money for data that we never needed before and to say that now its a requirement is just insulting to all customers with Verizon.
15. BDG (unregistered)
People, WAKE UP. If you are a Verizon customer & had to get the $10/month data plan, you can now call customer service and drop the data plan. Verizon is not proactive with this. You have to request it. They won't call/tell you. It's that simple.
16. Anthony Henderson (unregistered)
thats the whole point i shouldn't have to go the extra mile just to not pay a monthly internet charge see Verizon knows people wont take the extra effort to call and cancel there data plan so they offer so it looks good on them but in real life how many average people would know or even think to call customer service to end a monthly payment on something they didnt need to begin with. if anything BDG you just proved my point because if these phones require a monthly data plan like "they" say then why would Verizon offer the ability to call customer service to cancel it if there phone required it. the whole system is dumb and they know that and they know that Verizon customers will continue to pay it and put up with it because "they" say we need it. its simply not correct and there are a lot of flaws in there reasonings. why charge me extra if all i have to do is call customer service and cancel it ? see its not simple at all they do that because they know there are going to be people out there who accept the charge as is and will continue to pay it not knowing they can do anything about it
17. dombek2k8\7 (unregistered)
i 100% agree with everyone here.. it does suck to pay the extra $10 a month, but verizon is picking the popular phones to carry these plans because of prevoius customers that have go over or had data charges on there accounts. I look at it as, $10 a month is nothing!!! everyone wasted $10 a day on stupid stuff like dunkin donuts or something, even the $30 unlimited data plan isnt bad either... its $1 a day!!! verizon isnt making phones for people that dont wanna use the data, they are making it for the people who want the data. An if you havent used or tried it then its your own fault!!! everyone that has an android or blackberry will never use a featured phone again, so verizon is helping out with your pockets by offering cheaper phones for you to be able to do everything or almost everything like people with androids or blackberrys...
18. v-rep73 (unregistered)
dombek2k8\7 is correct. Also, in this day and age everyone seems to feel entitled to put little to no effort into researching plans or pricing options that work for them. They then expect the company that they choose to bend over backwards to make sure they are aware of changes. All it comes down to is laziness. There is no reason to blame others for your lack of research or effort to stay up to date. Complaining about it and whining is very much a waste of time. Use that effort to get the best all around deal FOR YOU