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Rise in overage charges gives T-Mobile customers a chance to leave without paying ETF

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Rise in overage charges gives T-Mobile customers a chance to leave without paying ETF

Oh yeah! You have found that crazy hot new smartphone that you must have or else you will die. You sit at your computer screen, catching every video, reading about every minute detail. But there is just one little problem. That hot new phone is only offered by Carrier X and you are only a few weeks into a new 2 year deal with T-Mobile. Well, luck is on your side. T-Mobile has raised the overage rates they are charging to customers who use more minutes than contracted for. According to The Consumerist, starting today, individuals with rate plans of $59.99 or less, and family plans costing $89.99 or less, will see their overage rate rise 5 cents to 45 cents per minute. All other plans will increase to 40 cents per minute. This is considered a materially adverse change of contract which means that the nation's fourth largest cellular carrier must let you out of your contract without incurring an ETF. This is not a matter of you having to sweet-talk a T-Mobile rep, it is a matter of law. But if the rep tries to tell you that you are wrong, simply check out the sourcelink and you will find the actual wording to your T-Mobile contract that should take that rep down a few pegs. It's a good thing for the carrier that until September 8th, if you want the Touch Pro2, it is the only game in town.

source: Consumerist via IntoMobile

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9 Comments

1. Fanboys Suck posted on 20 Oct 2010, 01:43

I love the picture of this pink wacky waving inflatable arm-flailing tube man!

2. Mateo8326 posted on 01 Sep 2009, 15:20

What does the T stand for in T mobile?

4. *HOVA* posted on 01 Sep 2009, 16:08

Telekom. T-mobile is part of Deutsche Telekom.

3. Gsmalltheway posted on 01 Sep 2009, 15:39

Someone please find out if this is true. I would so leave tmobile for att. Write back if you tried

5. Quemical posted on 01 Sep 2009, 17:27

Phonearena is right for once, that is of course if the rate hike is true. Go for it!

6. LGVX1993 posted on 01 Sep 2009, 19:19

This sounds good to me

7. VSS_55 posted on 01 Sep 2009, 22:13

"INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! INTERGALACTIC PROTON-POWERED ELECTROTENTACLE ADVERTISING DROIDS! Due to a garbled sub-space transmission..." Im sorry, i couldnt resist. Its that picture...

8. Vlondril posted on 03 Sep 2009, 11:03

YOUR SUBSPACE TRANSMISSION DID NOT PROCESS.....PLEASE RETRANSMIT......lol...priceless :)

9. Gsmalltheway posted on 03 Sep 2009, 17:02

just on the phone and had to try 4 different times. I got no where because I have not had any overages in the past 6 months. If you have one minute of overage in the past 6 months then you can with no etf.

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