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Palm's CEO reflects and would've wanted shorter exclusivity with Sprint

Posted: 09 Apr 2010, 14:47, by John V.

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Palm's CEO reflects and would've wanted shorter exclusivity with Sprint
Things just don't go the way they should some times, but there are always thoughts about what could've been done to steer things into the correct direction. Palm is still feeling the heat as they tighten up their belts after recent announcements about the direction their business is headed – things are just not going the way the company envisioned. Palm's CEO, Jon Rubinstein, recently sat down for an interview with Fortune where he let out some small snippets about what decisions he would've wanted to be changed to affect the outcome of their current situation. Without a doubt, Jon admitted that he would've wanted to see a shorter exclusivity period with Sprint for their first ever webOS powered smartphone. “Sprint wanted to do an aggressive launch on webOS. They were willing to invest significant marketing dollars. Now, if I sit today and I kind of roll back the clock and go, okay, now if I could have launched in October with Verizon, and done a shorter exclusive with Sprint, and the world would be completely different today, yeah, I mean, that's easy to say,” said Rubinstein. It's always easy to reflect on the business decisions that were made between Sprint, but there are still many people out there that question Palm's role in the marketing of their handsets to this point. It's not to say that releasing their handsets to Verizon would've turned things around, but the fact is that there were still some questionable moves made by Palm. Despite the long thoughts about what ifs, Rubinstein still believes that the company will be able to survive the rough road they're in and is defiant about the company looking for a takeover bid.

via Electronista

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26 Comments

1. belve14 posted on 20 Oct 2010, 01:45

This guy is funny cause if this phone came out on Verizon and Sprint at the same time it wouldnt be much of a difference today other than that there would be more angry people. People would be pissed on Verizon if they bought the pre and then some months later the Droid came out. The pre was a flop I really didnt think it was going to be but its starting from the absolute bottom. Palm is trying very hard to stay in the game. In my opinion if your company sells an amazing phone like the Iphone or Droid etc....it doesnt matter what network it is on it will sell. Look at Terrible-Mobile they have really nice phones if it wasnt for that they would no longer be a company guarantee. Oh an one more thing to pay close attention to Sprint is still the number 3 Wireless company without pretty much any exclusive phone what so ever. Regardless of how people love to tear apart Sprint just keep that thought in the back of your mind. No Iphone...bb storm...droid...htc hd2...the list goes on lol.

2. BlackberryUser posted on 09 Apr 2010, 14:34

I disagree with your statement, I don't have T-mobile, but am impressed by it. A few friends have it and are VERY happy with it. Like I've said 100 times, providers are good based on coverage in the area you need. T-mobile has a good price, great phones, good voice coverage, and ok data. That said, I agree they would be in the same boat, but they would have sold more units.

4. cj100570 posted on 09 Apr 2010, 14:36

I disagree; Verizon would've weeded out most of the issues before allowing it to be sold and they sure as hell wouldn't have gone with those ads that were initially run for the Pre. Initial impressions are everything and my 1st impressions of the Pre after those commercials was WTF?!

6. belve14 posted on 09 Apr 2010, 14:41

I agree the commercials was garbage...but i dont agree that Verizon would have weeded out most of the issues that is an overstatement my friend. The only reason the Palm is a little better (and i mean little) is because Verizon got to see some issues that could be fixed

7. belve14 posted on 09 Apr 2010, 14:45

The data on T-Mobile is terrible throughout the United states concerning 3g and that in itself is harmful....not to mention their coverage is terrible too in MOST of the United States lol.

11. zuno gyakusatsu posted on 09 Apr 2010, 14:55

verizon weeding out issues?? have you seen that abomination called the motorola droid? its a disaster. pages of known issues and hardware problems. i think you set your expectations of verizon a bit too high...

14. Whateverman posted on 09 Apr 2010, 15:50

The title of this article is "Palm's CEO reflects and would've wanted shorter exclusivity with Sprint" That says to me that Sprint had a phone that was exclusive only to Sprint. There were long lines of people waiting for the Pre, just like there were for the iPhone and Droid. And as for the Droid being an abomination...are you serious? The Droid is the least problematic phone I have ever seen. (Except for a couple Nokia Models.) The problem with Palm is they try to often to rest on their laurels. Motorola shot out 4 other phones after they hit with the Droid. Palm makes one or two phones then tries to sit back and watch the subs flock to them. Not gonna happen. Make a wider variety of phones that can appeal to different people and maybe they will save the skins. And won't even start with Sprint. They are number 3 for a reason.

15. belve14 posted on 09 Apr 2010, 15:58

They had it exclusive for like 6 months dude are you stupid? The Iphone has been exclusive forver so far and the Droid is exclusive and not going anywhere anytime soon. Yes Sprint is #3 for a reason.... examples.....poor marketing, buying Nextel, poor customer service for like 3 years, those are just some. But I have yet to see what would happen if they get an absolutely amazing phone just for their network without it touching Verizon or AT&T.

20. idiotwind13 posted on 09 Apr 2010, 18:54

I work for Verizon, and the Droid is a horrible example of a phone that is a poor performer. If you look at user reviews they are overwhelmingly positive, all phones have their share of issues. If you are looking for an abomination in the A series from Moto carried on Verizon, look a little farther down the list to the A455 aka Motorola Rival. That is a prime example of a bad piece of hardware, the Droid is overall one of the better phones carried by VZW. You are correct in your assertion that VZW has and does carried phones that are junk, but you pointed to the worst possible example. That would be like saying that touchscreen phones will never succeed in the mass market and using the iPhone as an example. Epic fail for you.

22. cuddybonz posted on 09 Apr 2010, 19:47

the commercials were picked by Palm

23. Whateverman posted on 09 Apr 2010, 23:06

First off, exclusivity means what it means dumbass! The fact is they were the only carrier with the Pre, doesn't matter how long or short it was for. Second, the Pre is an amazing phone, the biggest problem was they had nothing in the app catalog at launch. At a time where apps rule the cellular industry, big mistake. Third, you can come up with all the excuses you want as to why Sprint is number #3. The fact is, until they stop treating their customers like crap, they will keep losing customers no matter what phone they have!

25. jhoots posted on 10 Apr 2010, 11:22

sprint doesnt treat their customers like crap and they are extremely cheap.. i dont know why anyone would go with any other carrier. save money on the best plan in wireless with sprint who cares how many customers verizon has. IMO sprint is way better!

26. jhoots posted on 10 Apr 2010, 11:28

the reason it has failed is that the marketing is little and crappy for it, they still have little to offer in terms of apps, and a thousand google phones saturate the market every month. its hard to stay excited about palm when new awesome phones like the droid, the nexus 1, and the EVO.. i LOVE palms cards!! google by palm and take this please!! WebOS is actually quite good but if palm doesnt start moving faster by launching updated devices and keeps letting the carriers get away with not advertising the phone they may be doomed. not because the phone but because of the marketing strategy and the snail like pace palm is moving.

3. BlackberryUser posted on 09 Apr 2010, 14:36

Hopefully HTC pays attention to this comment and decides to have a VERY short exclusive period for the HTC EVO, I'd like to see an LTE version ASAP.

9. belve14 posted on 09 Apr 2010, 14:48

Hopefully they dont have a short exclusive period...so that Sprint can start to be a competitor and try and rebuild instead of the almighty giants constantly taking over the market and strong arming everything. They got their own exclusive phones let Sprint have theirs lol....oh and LTE is not out oh and neither is the EVO so go get an Iphone or when the INC comes out go get that lmao

5. artz1986 posted on 09 Apr 2010, 14:37

It would be cool if Palm decided to do a 3.7" touch screen for those kids wanting a bigger screen, w/ a rubberized body. And then to satisfy the hardware QWERTY fans, do an either side-sliding device w/ a nice size touch, or a refined Pixi, bumping the screen size to 3". Plus destroy w/ the marketing-by not trying to copy apple. But of course, I'm not apart of any marketing or strategic group, so I really have no say in these matters........=/

8. Rhetoric posted on 09 Apr 2010, 14:47

So Sprint is to blame? Not the terrible build quality and missing features of the release phones? Or maybe the fact that Palm had an absolutely unsettling advertising campaign? Nice job shifting the blame there, Rubinstein.

10. belve14 posted on 09 Apr 2010, 14:50

LOL...you said it very well my friend

12. crappypunk posted on 09 Apr 2010, 15:17

yah I like how the pre's just randomly reboot.. Palm can die.. I wish Google would buy them and get all their patents, or even HTC

13. scottmbolt (unregistered) posted on 09 Apr 2010, 15:44

Its not Sprint's fault Palm SUCKS!

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