Long lines for the Pre? Don't be ridiculous say Sprint and Palm
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Sprint spokesman Mark Elliot, in a story from the NY Times Technology blog BITS, said that his company never wanted long lines at its 1,100 stores and are actually "...trying to manage for the exact opposite," said the spokesman who also went on to say that smaller crowds would give Sprint reps the time to show Pre buyers how to use the device. Success “is not about having a line out the door,” he said. “It’s about being able to treat each customer and make sure they’re happy with their decision.”
For its part, Palm spokeswoman Lynn Fox said that those who equate success with a crowded store might be in for some disappointment. She added that Palm will take take time to generate buzz for the Pre. "We're not like Apple," she said.
Palm Pre Specifications | Hands-on
source: NY Times BITS
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7 Comments
1. PDXMatt posted on 20 Oct 2010, 01:43 0 0
Since when does Sprint care if their customers are happy? :P
2. phone333 posted on 05 Jun 2009, 04:26 0 0
..Since they came up with the best plans on the market, fastest 3g network and provide "Unique" services such as "READY NOW" !!!
6. driv14 posted on 05 Jun 2009, 14:18 0 0
phone seems like a great concept... we will see how it performs... i wish sprint luck with this phone.. the success of the pre only means that every other carrier will have to continue to offer its customer newer/better devices to keep up.
7. Kiltlifter posted on 05 Jun 2009, 16:23 0 0
unless every single smartphone user on sprint purchases the Pre, palm would not gain their desired (and at one time dominant) marketshare for PDA/Smartphones. AT&T kept the iPhone becuase it expanded a large enough customer base to their 70+ million subscribers at the time of its launch plus the additional new subscribers. RIM kept the storm on VZW for the same reason. Palm has already said they will make the pre and "pre-like" devices for other carriers. This will get a good response and hopefully entice people to buy Palm again, but I think the "intelligent" person on AT&T and VZW will not jump on the sprint "now" bandwagon... as there will be better stuff later on their respective carriers.
