Dropped your Lumia in water? Nokia tells you how to rescue it
There’s no way to recover a phone from physical destruction, but occasionally a quick-acting individual can save their phone from a water damage death. Nokia has your back here, and has released a set of instructions for you to follow if you happen to drop a Lumia Windows Phone device into your nearest puddle (it’s probably good advice for any phone…physics doesn’t alter in the presence of WP7),
The lighthearted guide should really be read on the original infographic below, but in brief Nokia advises you to:
- Get the phone out of the water ASAP.
- Remove the SIM, battery, and any other removable items from the phone
- Dry it off!
- Let it continue drying overnight
- Test the phone to see if you’ve successfully raised it from beyond the smartphone grave
Check it out below:
2. shimmyx20 (Posts: 280; Member since: 03 Mar 2009)
Nah, same concept for all phones. I've rescued my old Moto Q9 and iPhone 3G from death using the same method. Important to cut off power to phone ASAP, and let it try completely (I waited 48 hours for the water to evaporate from inside the phone).
3. andro. (Posts: 1971; Member since: 16 Sep 2011)
Water damage is the mortal enemy of phones,of all yhe customers who come into us with water damaged phones only a very small percentage Will actually ever work properly again!
4. akita256 (Posts: 80; Member since: 26 Jan 2012)
I have a CPR (Cell Phone Repair) store near me. I was in there one day talking to one of the techs and he told me that most people don't know it, but that they often use water sometimes to clean the insides of cell phones. He said that was what they were taught in their training classes. That was hard for me to believe.
6. andro. (Posts: 1971; Member since: 16 Sep 2011)
I would not believe that myself after seeing first hand the horror of many smartphones destroyed by water. I think though they use a form of alcohol to clean phone internals liquipel has a big business on its hands Thats for sure
5. cripton805 (Posts: 995; Member since: 18 Mar 2012)
Aren't the electric boards made in some liquid?
16. Scott_H (Posts: 167; Member since: 28 Oct 2011)
Sure... but they aren't connected to a battery at the time!
7. aargh (Posts: 1; Member since: 04 Apr 2012)
I dont have to worry about this with my Moto defy+. Heck i even use it for taking pictures while swimming.
8. Giggity (Posts: 147; Member since: 17 Nov 2011)
Based on #2 of that diagram, if you have non-removable battery, you're definitely screwed right?
9. mahony (Posts: 15; Member since: 04 Apr 2012)
I work in a store with a S&R. On a daily basis I see firsthand the damage caused from water. Even if you rescue the phone from the water and it powers on the next day the phone will start oxidizing and breaking down. After several months there will be visible damage caused from the initial water drop. Even if all water was removed from the initial contact with water, the phone will still suffer from corrosion. It may stop working after 1 month or 6 months.
12. 14545 (Posts: 1152; Member since: 22 Nov 2011)
I disagree, I have a xv6800 that's still kicking 3 years after being completely submerged in wonton soup. Or Atleast it was one month ago when I gave it to a friend. But I submerged it in alcohol right after to displace the liquid, then let it dry for about 3 days. Worked fine since.
18. saket.shrivastava (Posts: 55; Member since: 02 Apr 2012)
my nokia e63 took a dip in the swimming pool ( the one for kids).a year ago...........
i put it in alarge bowl with roasted rice and left it out in sun for 3 days.....
it is working fine as of now................
10. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)
It applies for all phones. But in this case Nokia is telling you about it. It is an advantage for customers like us.
14. kindlefireowner (Posts: 443; Member since: 05 Dec 2011)
This explains why there stock is under $5. Which I lost a few dollars on.
15. WirelessCon (Posts: 309; Member since: 11 May 2010)
Also put it in a bag of rice. The latent moisture is often absorbed by the rice. The more thorough it's dried, the less chance of corrosion. You might be able to stretch it's use until you can upgrade.
17. Martine (Posts: 102; Member since: 20 Oct 2011)
Damn it Nokia, but my battery is not removable and I am no engineer.
See what you have caused with your unibody nonsense.
19. CM_Punk (banned) (Posts: 173; Member since: 13 Mar 2012)
How does someone manage to drop their phone in the water? You'd have to be a serious klutz for that to happen.
20. pegasso (Posts: 178; Member since: 27 Nov 2011)
unfortunately, some new Nokia unibody phones *cough*cough*LUMIA*cough* have non-removable battery.
Oh, the irony...
21. teehee (Posts: 1; Member since: 10 Jul 2013)
my nokia lumia 900 keeps turning on and off by itself and when it does turn on by itself it gets to the part where it says at&t then shuts off.
22. lottytaylor (Posts: 1; Member since: 28 May 2014)
If anybody sees this, please could you respond at email@example.com
My Nokia Lumia 620 got soaking wet to the point where the screen wouldn't work, nor would the three front buttons. I dried the phone and now they work as well as they should. Despite the buttons working, I have been left with a screen that appears to have water trapped behind it, and pink lines that constantly flash all over the screen; this isn't bad on a white background, but they become bolder on darker backgrounds. Anyway, to get to the point, would replacing the LCD screen solve my problem, or is my phone internally damaged?
Please reply ASAP- send your answer directly to my E-mail as I'm unlikely to log on here again,
Thanks, Charlotte. :)
23. sdunk (Posts: 1; Member since: 07 Dec 2014)
Thank you for the great tips. The only removable part on my lumia is the sim card. I used the rice and a space heater after pulling out the sim card. Then let it dry overnight after dropping it in a bath full of water and retrieving it immediately. It seems to be fine this morning. Thanks again!