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Android users having problems signing into Google Now (all fixed)

Posted: , by Michael H.

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Android users having problems signing into Google Now (all fixed)
It seems that there is something wrong in the Google universe. Google has a reputation for being extremely reliable, and its services don't go down very often at all. That's why it can be a news item when Gmail is down for a few thousand users for a couple hours. We noticed a couple hours ago that our Android devices had error messages popping up saying that they couldn't sign in or connect to Google servers, and it looks like we aren't alone. 

Android users having problems signing into Google Now (all fixed)
At first, we assumed it was an error specific to one device, but it then popped up on another device, so we checked Twitter and it looks like there are others experiencing the same problem (including the late Kim Jong Il, apparently.) We don't know right now how widespread the problem is, or really what the problem is. 

The strange thing is that there will be a constant notification in the Android tray saying that there is a sign-in error, and tapping the notification will lead to a message saying there was an error in connecting to Google servers. But, Google apps still work fine, with no errors in the Play Store, Gmail, Talk, Reader, etc. 

Anyone else noticing this error?

*Update* We're learning a bit more, and it seems that this is an issue specifically affecting Jelly Bean devices, and is related to Google Now servers being shut down, which would correlate with what we're seeing on various Nexus devices. 

*Update 2*After about 3 hours of downtime with the Google Now servers, everything looks to be back up and working!

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1. GeekMovement posted on 19 Sep 2012, 23:22 5

"...and it looks like there are others experiencing the same problem (including Kim Jong Il, apparently)."

LoL.

I did not and am not going through this issue. My GS3 is perfectly fine and running great, but interesting article.

7. tiara6918 posted on 19 Sep 2012, 23:28

"...and it looks like there are others experiencing the same problem (including Kim Jong Il, apparently)." LOL hahaha! me too, looks like Kim Jong Il is haunting google since he can't log-in from wherever he is now...

2. KingKurogiii posted on 19 Sep 2012, 23:25 1

lol, this would happen right after i flash the AOKP JB Build on my Razr. i was thinking the log in problems was from my wonky data connection. xD

3. Captain_Doug posted on 19 Sep 2012, 23:26 1

I've been having problems with it.

14. MichaelHeller posted on 19 Sep 2012, 23:35 3

Is it just the notification, or is it affecting Google services for you too?

19. KingKurogiii posted on 19 Sep 2012, 23:37

i've been getting my Gmails but the Notification is persistent and Google Now won't work.

50. Captain_Doug posted on 20 Sep 2012, 07:53

just the notification. a really annoying notification. Fixed now though.

17. sam_tek posted on 19 Sep 2012, 23:35

same here!

started about an hour ago. initially started with one google account sign-in error. so, i figured I'd just remove the account and add it again, the moment I did that, I was able to sign-in, but then instantly I wasn't able to sign-in to my second google account.

so, then i figured removing and re-adding accounts does the trick - so I removed all four google accounts and re-added them only to realize that by the end of the cycle, the my first account (which I already removed and re-added) is giving me sign-in error !!

WTF!

anyways, removing and re-adding accounts does squat!

googlie, c'mon man, I've backed you up far too many times. don't let me down now! :)

21. MichaelHeller posted on 19 Sep 2012, 23:38 2

What device are you using?

28. sam_tek posted on 19 Sep 2012, 23:43

galaxy nexus JB 4.1.1 JRO03C Buiild

30. MichaelHeller posted on 19 Sep 2012, 23:46 2

Yep, it's a JB issue with Google Now servers

37. sam_tek posted on 19 Sep 2012, 23:53

yeah figured michael. this is so unlike google; haven't had issues like this in the past.

I bet it's still a really temp snag; haven't lost faith just yet! ;)

38. leefer77 posted on 19 Sep 2012, 23:53

I have same sign-in error on my EVO LTE running MeanRom which is an ICS Rom that has Google Now enabled.

40. sam_tek posted on 19 Sep 2012, 23:55

WORKS!

I barely completed my last statement, and it's fixed!
like I said, haven't lost faith! :p

UPDATE: Google Voice works too!

41. leefer77 posted on 19 Sep 2012, 23:56

Fixed on mine too!

4. wendygarett posted on 19 Sep 2012, 23:26 1

I just signed in
Everything is ok Michael :)

5. ogtomasx posted on 19 Sep 2012, 23:27

im Having problems its really p1ssn me off....!!!! FIX FASTTTTTTTTTTTTTT

8. XPERIA-KNIGHT posted on 19 Sep 2012, 23:29 1

.....LOL^

16. MichaelHeller posted on 19 Sep 2012, 23:35 2

Is it just the notification, or is it affecting Google services for you too?

6. cdnfreak posted on 19 Sep 2012, 23:28 2

no problems in Canada with GS3

26. wumberpeb posted on 19 Sep 2012, 23:42

Nexus S 4G on CM10 nightly, had the issue since around 6pm EST in Ballston Spa, NY. Life could be worse folks!

9. TheCellX posted on 19 Sep 2012, 23:30

Im from Colombia, SGS 2, and have problems with sign in. Im dual booting with one rom ICS and other in JB. Both roms fails.

10. BattleBrat posted on 19 Sep 2012, 23:30

Nope, My RAZR is firing on all 12

11. imkyle posted on 19 Sep 2012, 23:32

Problems with the Galaxy Nexus but none with my Asus Infinity.

12. Hallucinator posted on 19 Sep 2012, 23:33

I think the problem is that it's a Galaxy Nexus.

20. MichaelHeller posted on 19 Sep 2012, 23:37 1

That could be, the problems I've personally had are with the Galaxy Nexus and Nexus 7. Can anyone else confirm issues with a non-Nexus device?

25. KingKurogiii posted on 19 Sep 2012, 23:41

Razr right here but it's on an unofficial AOKP JB build.

27. MichaelHeller posted on 19 Sep 2012, 23:43

Yeah, looks like a Jelly Bean issue from what we're hearing.

13. AvtoExport posted on 19 Sep 2012, 23:34

I got this problem all the time between the Google and Android account synchronization.

15. Mxyzptlk posted on 19 Sep 2012, 23:35

I wouldn't say they're reliable. Id be more inclined to say consistent.

18. MichaelHeller posted on 19 Sep 2012, 23:36 2

"Consistent" is understandable, but can you explain how 99.9% up-time isn't reliable?

24. BattleBrat posted on 19 Sep 2012, 23:41

Don't feed the troll, just kick him back under his bridge....
I've been with Android since 2009, I've NEVER had a problem with Google online services.

29. MichaelHeller posted on 19 Sep 2012, 23:44

Come now, Mxyzptlk may prefer Apple, but he's been nowhere near trolling level as far as I've seen recently.

32. KingKurogiii posted on 19 Sep 2012, 23:49 1

he's definitely a Troll and a half bro. xD

48. Mxyzptlk posted on 20 Sep 2012, 00:26

If I had said that about Apple he probably wouldn't have called me a troll. I feel that a lot of commenters who are proAndroid contradict themselves and just don't realize it.

47. Mxyzptlk posted on 20 Sep 2012, 00:23

I tried to edit that but someone commented before I could save it.

I think consistent fits more than reliable does.

49. protozeloz posted on 20 Sep 2012, 07:14

LOL your spell check is not reliable, maybe if they made id more consistent

51. Mxyzptlk posted on 20 Sep 2012, 09:12

What a cop out.

45. p0rkguy posted on 20 Sep 2012, 00:09

Apple site goes down for ~8 hours right before unveilings. Now that's unreliable.
Troll me now.

22. prakesh posted on 19 Sep 2012, 23:40

ahaha what article is this? cant see the logic. grrr

23. Kronic (banned) posted on 19 Sep 2012, 23:40 1

lol droid guys, dealing with errors on a daily basis!

36. achangavi posted on 19 Sep 2012, 23:50

what a troll

31. asdfasdfasdf123 posted on 19 Sep 2012, 23:48

My Nexus 7 is experiencing the same issues... Hopefully Google fixes it soon! Its getting annoying

33. achangavi posted on 19 Sep 2012, 23:49

oh thank god, i thought i had to reflash my firmware, or reflash gapps on my nexus lol

34. prakesh posted on 19 Sep 2012, 23:50

no problem with my s3

35. hotdoggnboi posted on 19 Sep 2012, 23:50 1

UPDATE***

I just got my device to sign in and Google Now is working again.

on a GSM Galaxy Nexus running stock Jellybean.

39. yougotkilled1 posted on 19 Sep 2012, 23:54

Also an issue on CM10 on my HTC one x

42. TARDIS posted on 19 Sep 2012, 23:58

I've been getting error messages on my Galaxy Nexus from the Play Store since 7p.m. Central Time. I'm running stock Android 4.1.

43. TARDIS posted on 19 Sep 2012, 23:59 1

UPDATE: I'm now able to sign in without any problems whatsoever. All services are working fine.

44. prakesh posted on 20 Sep 2012, 00:04

google updating, google map 3d. because of ios6

46. Quezdagreat posted on 20 Sep 2012, 00:21

.....?

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