• Home
  • News
  • AT&T says service to improve in San Francisco and Manhattan; heaviest net users to pay more?

AT&T says service to improve in San Francisco and Manhattan; heaviest net users to pay more?

Posted: , by Alan F.

Categories: Bookmark

Share:

Discuss 41
AT&T says service to improve in San Francisco and Manhattan; heaviest net users to pay more?
Speaking in front of investors today, AT&T Wireless' top exec, President and CEO Ralph de la Vega, said that his company is working on bringing cellular service in San Francisco and Manhattan up to snuff. He particulally mentioned New York City as an area where AT&T is "performing at levels below (its) standards" and at the same time, expressed confidence that the problems would be resolved. He also pointed out that in third party testing by Global Wireless Solutions of over 415 markets, his firm came out on top for network speed. Dropped calls? AT&T was within two-tenths of 1 percent of the score for the highest rated provider in that category at 1.32 percent nationally.

For the rest of this story, we suggest that you hold on to your wallet or purse with both hands. You see, it seems that AT&T has noticed that 40% of its broadband is used by just 3% of the smartphone users on its network (you know who you are) and the fairest response would be to increase the price of browsing to the heaviest (unlimited) users "in a way that's consistent with net-neutrality and FCC regulations." Still clutching your wallet?

source: ATT via EngadgetMobile

AT&T says service to improve in San Francisco and Manhattan; heaviest net users to pay more?

Share:

Discuss41

41 Comments

1. Kiltlifter posted on 20 Oct 2010, 01:44

I don't see a problem with that. I use about 2-3 gigs of data on my phone per month on VZW, and I do a rediculous amount of data. I have heard claims of iPhone users consuming 20-30 gigs/month! HOW?!?! Unless you are talking and browsing constantly I don't see how that is possible, and besides, battery life on the iPhone sucks from what I have heard/read. If you use that much data you should be charged more. Do it AT&T, and start building your 3G network larger to compete with VZW or start testing LTE so we as consumers win.

3. cj100570 posted on 09 Dec 2009, 15:51

You sir are an idiot for saying that AT&T should charge heavy iPhone data users more! They sell an unlimited plan. If it is in fact limited they need to say so and cut off data when you hit the limit or charge you a predetermined amount for the overage. As for the claim that iPhone users can rack up 20-30 gigs in a month. That's a total lie and I challenge anyone that makes that claim to produce evidence. I owned an iPhone 3G and unless a person never uses their phone as a phone and only streams music and YouTube videos all day it's not possible. I'm currently a Verizon cutomer that has a $29 unlimited data plan and I stream music like crazy and I've never broken the 5 gig mark in a month.

6. deschats posted on 09 Dec 2009, 17:02

agreed with cj. at&t would fall into an abyss if it didnt have an "unlimited" data plan.

10. dandirk (unregistered) posted on 09 Dec 2009, 17:39

I agree with the "unlimited" comments but sad to say, data providers, netflix, web hosts and almost any subscription based services tout limited "unlimited" plans. EVERY service has clauses that cover over use of "unlimited" services. Which as mentioned is imho a scam! If you advertise "unlimited" then provide unlimited service, don't cry about issues/cost because the consumer is used the service that was advertised and payed for. They shouldn't be able to throttle/charge "heavy" users of unlimited plans etc... Obviously these industries cannot police themselves, and I am sad to say the FCC should step in because advertised unlimited should mean unlimited.

19. phoneguy posted on 09 Dec 2009, 19:33

you sir contradict yourself by saying that you have an "unlimited plan" but never get near the 5gig mark, last time I checked 5gig is Limited........

20. Trobes05 posted on 09 Dec 2009, 19:49

He meant he never gets to 5gb used. Not that 5 gb is the max he can use.

30. BlackberryUser posted on 09 Dec 2009, 23:26

I hit 5gb all the time, but tethered..

2. omarc26 posted on 09 Dec 2009, 15:45

how bout they upgrade their 3G network over here in LA? at&t is da worse company when it comes to speed over here in LA . t-mobile ,verizon,sprint,metro pcs and even virgin mobile are faster at loading webpages than at&t.. I KNOW this cause i had all of them an at&t is by far the worse.. yea some of u might get mad at me n start saying at&t is good n this n that.. it mite be good in other places but in LA they are by far the worse.. also i had the most ''call failed'' with at&t than with any other company. n more dropped calls with at&t. i mean WTF? even with 5 bars of 3G i still got call failed..(no its not my phone) i had the lg shine 2 ,blackberry bold 9700 and htc tilt 2 from at&t ... so its da service not the phones which was pathetic cause with t-mobile even with 1 bar of 3G the call goes tru just fine n it doesnt drop the call with 1 bar of service..

7. deschats posted on 09 Dec 2009, 17:03

you know that commercial where the guy reads off postcards? he says bozeman montana. i live in butte montana, an hour away and my cousins from sanfran came up for the summer and basically didnt have phones. you couldnt get on the browser here, and we dont even have at&t!

39. Illyich posted on 10 Dec 2009, 14:57

So, they didn't mention your city because they don't have service there. How 'bout that?

4. Corporatetool posted on 09 Dec 2009, 16:46

I love how people have been whining about the VZW 350 ETF and saying "go AT&T, get Iphone, they don't throw random charges on your bill or overcharge you, best company ever, duurrrrr," and then AT&T turns around and seriously considers charging heavy users a bigger data fee. Oh sweet irony, makes me laugh every time. VZW doesn't charge a bigger fee for data on the Droid btw, and it's a better phone. Food for thought haha.

5. JackFace posted on 09 Dec 2009, 16:58

Just a little more food for thought: Droid has been out a month? iPhone out how long? I guess we'll see if AT&T does choose to charge, but we'll also see down the road what Verizon chooses to do. Remember, Verizon was first to intro 5 Gig Cap on Wireless Data Cards... others followed their lead. It will be interesting to see what happens though. Also, some more food for thought as well: Only 3% of smartphone(iphone) users use the 40% of the Broadband. With this stated in the article, remember that some people jail-break the iphone to use for teathering. They are using a crap-load bandwidth... I think that is all I will say and not allude to anything else. I am sure you can figure out the rest.

8. deschats posted on 09 Dec 2009, 17:04

+1 my good sir.

22. Mateo8326 posted on 09 Dec 2009, 20:06

They are tiring to sue verizon anyway for there bogus excuse for raising the ETF

31. tuminatr posted on 09 Dec 2009, 23:53

maybe you will see at&t be wise on this one and set a limit of 5gb or something, people using the on phone apps and web should not be able to exceed that

32. E.N. posted on 10 Dec 2009, 01:12

What does what you said about suing hve anything to do with what they're talking about. But anyways, most people won't be affected by the limitation, but all smartphones and even some dumphones I hear require the 350 ETF.

9. vzwman posted on 09 Dec 2009, 17:08

iDon't need an app to make fart noises. There's an ass for that

11. vzw fanman posted on 09 Dec 2009, 17:40

You bro deserve a +1.

13. meluvbb_09 (unregistered) posted on 09 Dec 2009, 17:52

yea more like a +10 that was funny...listen i work for att and they suck really do not in all places but more and if they do decide to go thru with this they will fail very quickly...more than millions of att customers use data and abundtly and then to be told they have a cap they will be frustrated and there will be alot of cancels...i have a pre and im a very heavy user of data but ur right ive never used more that 4gbs but hey who knows that may change...

16. vzwtechbill posted on 09 Dec 2009, 18:51

What's funnier is that you work for AT&T and use a Sprint phone ;)

Want to comment? Please login or register.

All content (phone reviews, news, specs, info), design and layouts are Copyright 2001-2012 phoneArena.com. All rights reserved.
Reproduction in whole or in part or in any form or medium without written permission is prohibited!
Privacy | Terms of use