Walmart is aggressively going to increase its wireless sections in its stores nationwide
Although Walmart might not be one of those destination that first come to mind when thinking about mobile phones, you’ll be surprised to know that the big box retailer is making a push in their wireless offerings. In fact, the behemoth is planning to also aggressively expand the number of its stores having dedicated wireless sections by this fall.
Currently, 200 Walmart locations have these special wireless sections located in the front of its stores – thus, gaining instant visibility among customers strolling in. Furthermore, they’re planning to get these new dedicated wireless sections into approximately 150 to 200 additional stores nationwide.
Considering that the company is known for their inexpensive pricing, it’ll be interesting to say the least how this new venture will develop down the road. Will they blow everyone else out of the water in terms of contract pricing? How about no-contract?
1. anon123 (unregistered)
how about walmart worries more about cleaning up their s***hole stores and focuses on hiring more employees to actually provide some semblance of customer service along with maybe even training them to know what the hell they are talking about before they dump a metric f***load of money into wireless sales...
3. eyedoc81 (Posts: 13; Member since: 20 May 2011)
Maybe they will take out the vision centers and replace them with the mobile stores. That way, they will quit selling poor quality optical goods and 1800contacts will finally go away (I can dream anyway). Still, that won't get me go to back, haven't been to a walmart in over a year. I can't imagine dealing with walmart staff on something like a phone contract.
19. SomeGuy (unregistered)
SERIOUSLY. Everyone knows their customer service is terrible. I can't imagine them explaining ANYTHING to me besides counting back my change.
4. tom (unregistered)
I don't go there for customer service, I go for low prices. If you know what you want, their prices cannot be beat!
23. djm22 (Posts: 27; Member since: 09 Feb 2011)
But why go in there when they don't treat you right to start with the few cents they are cheaper is more important to you then being treated well :(
5. king (unregistered)
I work at Walmart in connections and our prices are always the lowest (no mail in rebates either) but we can only do new activations and full (24 month) upgrades.
11. mr. droid (Posts: 278; Member since: 21 Aug 2010)
you can also sell phones at retail price, however, on verizon phones (since i have verizon, thats all i look at) your retail prices are higher than anywhere else.. i mean come on!! $700.00 for a motorola droix 2 global, droid x, and samsung fascinate.. these sell for $399 and $449 at the stores..
will walmart match those prices like they advertise on all other products..?
12. mr. droid (Posts: 278; Member since: 21 Aug 2010)
walmart will have to beat those prices by a good bit is what i should say.
24. djm22 (Posts: 27; Member since: 09 Feb 2011)
No there not I can find cheaper prices easily and with no mail in rebates either!
6. snowgator (Posts: 3306; Member since: 19 Jan 2011)
If Best Buy, an "electronic" store, cannot man their stores with well informed employees in the Mobile section, why does anyone think Wal-Mart can? Both those stores are fine if you already know what you want. But, most consumers do not have a clue what they want when they grab a phone for 2 years. (I know. I was him for two contracts back to back.) Go to a retailer and find the Phone Geek who loves to talk and loves his/her job.
9. Allday28 (Posts: 274; Member since: 19 Nov 2010)
In my area I find that the folks at best buy are way more knowledgeable that the folks at are verizon store. Although I do school them all the time at both places:)
7. tazonda94 (unregistered)
I work for walmart in one of the front of stores. And we do know what we are talking about unless you want a off the wall spec. There are usually replacing the old banks or a store that moves out. And we usually have great prices but we don't care all the phones.
21. djm22 (Posts: 27; Member since: 09 Feb 2011)
I can find Better prices on pretty much any phone Walmart carries
8. verizontech8902 (unregistered)
I work for verizon, and i will be the first to say that i went into one of these "hovels" and found that the staff manning them didn't know s**t about anything. I have a feeling that the people i was talking too went in a corner and cried after i had to answer customers questions for them about phones they sell. Go cut your wrists in a corner.
10. mr. droid (Posts: 278; Member since: 21 Aug 2010)
i wish i could say more about the verizon stores i have ventured into.
13. rick (unregistered)
I work at the connection center in Walmart also. We know quite a bit about the phones we sell. But sometimes we get people thrown in our dept who don't know $h!t about anything. We can't help that unfortunately. Our prices are way better (on contract) than other places. We do price match too
22. djm22 (Posts: 27; Member since: 09 Feb 2011)
If you want better prices then Walmart just look online and you will find them easy as that it They are Not hard to beat!
14. JackJones (unregistered)
Let's just hope WalMart doesn't go back to using that crap MTI power security solution. The phones were either never powered or the alarms going off.
16. jthiagesan (Posts: 104; Member since: 20 Apr 2011)
i dont like walmart and its staffs dealing with cell phones. Hate it!!!!!!!
26. redleg6 (Posts: 25; Member since: 14 May 2011)
I have a problem with any store that won't support it's product. If you buy a phone at Walmart and have a problem or question, who do you ask? The $5 rep who could care less about your issue? Most people wind up having to talk to the carrier about any Walmart problem that comes up. That's just bad business.
Anyone who wants to save a few bucks and buy a phone from Walmart deserve what they get. POOR SERVICE!