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Update being sent to Samsung Galaxy Note 3 to fix a problem with third party "S-View" cases

Posted: , by Alan F.

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Update being sent to Samsung Galaxy Note 3 to fix a problem with third party
Ever since the Samsung Galaxy Note 3 received the Android 4.4 update, the phablet has stopped supporting third party S-View cases. These are the cases that have a cut-out opening for the screen, and when the case is closed, it sets off a special screen mode. Originally, the Korean based manufacturer claimed that this problem did not exist, and suggested that owners of the device stick to Samsung branded accessories.

However, after further review, Samsung's original call was overturned (see what we did there?) and the company announced that it will send out an OTA update that will fix the problem. In a statement, Samsung made sure to note that it will continue to offer "support and solutions" to all Samsung branded, and non-Samsung branded accessories that have an issue.

No precise date was announced for the update, although Sammy did say it would push it out "shortly".

"We have currently identified a software compatibility issue with the Galaxy Note 3 update to Android 4.4 (KitKat) and select 3rd party accessories. A software update will be available shortly. We are committed to offering a diverse and reliable mobile experience for all customers, providing continued support and solutions for any issues that arise with product updates for both Samsung manufactured and third-party accessories."-Samsung

source: ArsTechnica via AndroidCentral

13 Comments
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posted on 28 Jan 2014, 02:55

1. Dingy_cellar_dweller (Posts: 182; Member since: 16 Mar 2013)


This weeks update was last weeks new feature.

Samsung you remind me of a young Apple.

posted on 28 Jan 2014, 05:04 9

4. Just.Saying (Posts: 132; Member since: 04 Apr 2013)


Excuse me but, At least Samsung solved the problem, apple would have said "You're closing the case wrong"

posted on 28 Jan 2014, 09:19

6. ardent1 (Posts: 1991; Member since: 16 Apr 2011)


Sorry, but THAT IS SUCH a dumb comment.

There's a huge difference between Steve Jobs and Apple.

posted on 28 Jan 2014, 23:30 1

10. tuminatr (Posts: 670; Member since: 23 Feb 2009)


yea Jobs is dead

posted on 28 Jan 2014, 22:47 2

9. Dingy_cellar_dweller (Posts: 182; Member since: 16 Mar 2013)


When my currant Samsung needs replacing, it will be with another brand.
Not because of this latest mishap but because of the region lock fiasco.
Since I buy my phone's new and outright I'm not feeling this company any more.

posted on 29 Jan 2014, 00:01

11. Adithya7184 (Posts: 309; Member since: 05 Mar 2011)


yoDingySoDumb!!!!

posted on 28 Jan 2014, 02:58 2

2. _Bone_ (Posts: 2106; Member since: 29 Oct 2012)


Samsung probably just tested out how many use 3rd party stuff to know how popular these smart cases are, which is close to impossible to tell unless... well, this.

posted on 28 Jan 2014, 03:00 2

3. bugsbunny00 (Posts: 923; Member since: 07 Jun 2013)


the next big thing is not working..

posted on 28 Jan 2014, 09:13 4

5. oister85 (Posts: 394; Member since: 27 Apr 2012)


The next big thing is awesome.

posted on 28 Jan 2014, 09:20

7. ardent1 (Posts: 1991; Member since: 16 Apr 2011)


The next big thing was overpriced.

posted on 29 Jan 2014, 00:02

12. Adithya7184 (Posts: 309; Member since: 05 Mar 2011)


The next big thing is not yet launched

posted on 28 Jan 2014, 12:46

8. Andrewtst (Posts: 302; Member since: 25 Jan 2009)


Due to this stupid decision, developer deep check thru and notice a simple by pass checking can activate the S View function by putting a magnet at bottom left only. That useless chip is not needed at all to activate the S View function.

http://forum.xda-developers.com/showthread.php?t=2620399&page=4

posted on 22 Feb 2014, 07:30

13. omarobaid (Posts: 1; Member since: 22 Feb 2014)


Hey everyone .. i have a problem and i need your help please :( , i bought my galaxy note 3 a month ago .. and it keeps giving me (whatsapp has stopped )even though that sometimes im not using whatsapp! And sometimes gives me (google play store has stopped) and of course exits it, it is really annoying ! Sometimes it gives me that msg for whatsapp and keeps showing every 3-4 seconds!!!!!! I cant type a full sentence.. and this msg shows for a game as well.. i tried the factory reset and tried uninstalling the app with the problem and still wont work.. and i tried clearing cache but still not working.. i cant uninstall google play store so i cant connect the problem with anything ! My note 3 is new so i shouldnt face such problems .. it gives me (android.process.media has stopped ) too :/ these msges are really killing me .. anyone just help me :/

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