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AT&T has network problems?

Posted: , by Alan F.

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AT&T has network problems?
On the same day that Apple's touchscreen delight can be bought at a Wal-Mart or Sam's Club near you, the gerbils stop spinning the wheel and Ma Bell's network drops out. According to readers of BoyGeniusReport and Engadget, customers are having problems with the AT&T network in different parts of the country. Some have problems connecting to 3G or using the BlackBerry service, but some report that they cannot make a single phone call. BGR says that AT&T has confirmed there are network troubles, but without specifying which regions are affected.

Do you have problems with AT&T or you are blessed to be in an area with good signal? Please, tell us in the comments.



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posted on 20 Oct 2010, 01:42

1. tflex (Posts: 146; Member since: 24 Oct 2008)


verizon fanboys are gona jump all over this. i dont understand y they are having these problems although i am unaffected. this happened a couple months back as well.

posted on 29 Dec 2008, 06:56

4. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


ive never had network problems. except once when i was driving thru a massive blizzard, my phone said no service for like a whole minute. and what do you mean jump all over this tflex haha lol

posted on 29 Dec 2008, 13:24

20. tflex (Posts: 146; Member since: 24 Oct 2008)


i was expecting verizon people to bash att bout this story but it wasnt so bad.

posted on 29 Dec 2008, 02:35

2. rasinhussy (Posts: 87; Member since: 28 Dec 2008)


One giant taking down another!

posted on 29 Dec 2008, 02:57

3. tommmh (Posts: 4; Member since: 29 Dec 2008)


Every network will have its issues eventually. It is what it is.

posted on 29 Dec 2008, 07:54

5. Midnight (Posts: 14; Member since: 11 Dec 2008)


every network will have outages but att suffered outages yesterday in 7 (SEVEN) states! thats insane. that would never happen to verizon. they said the reason was because of a power failure at a plant or something, VZW has battery backup and generaters at nearly every cell site. so this wouldnt of happened even close to as widespread on the network

posted on 29 Dec 2008, 08:14

7. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


i agree. also during hurricanes verizons network is by far the best!

posted on 29 Dec 2008, 07:54

6. Midnight (Posts: 14; Member since: 11 Dec 2008)


goodjob btw iPhonearena. way to mention your fav device in an article about service outages.

posted on 29 Dec 2008, 08:32

9. Legion (Posts: 397; Member since: 12 Dec 2008)


Way to encourage them.

posted on 29 Dec 2008, 12:18

16. Big Red (Posts: 101; Member since: 12 Dec 2008)


Hahaha, i can see the headlines, "AT&T goes under, 70 million people loose iPhone coverage. That one guy who didn't get an iPhone also can't make calls"

posted on 29 Dec 2008, 08:24

8. shawnluke05 (Posts: 3; Member since: 29 Dec 2008)


I don't have at&t, I have Verizon and I am tired of all these Verizon Fanboys claiming that nothing like this would ever happen to Verizon. All weekend long here in Ohio my service with Verizon was sketchy at best. I wasn't receiving phone calls and it was taking upwards of 6 hours for people to receive my text messages. I was also being told that when people called me they were getting "your call cannot be completed as dialed messages"....I of course called Verizon and got their famous response...."we don't show any problems...*228 your phone and that will fix everything!"

posted on 29 Dec 2008, 09:06

11. holby26 (Posts: 9; Member since: 29 Dec 2008)


Really? I believe you are an ATT fanboy. I live and work in central ohio. Are you familiar with Columbus. If so why dont you stop by my store on Sawmill Rd in Dublin and we will see whats going on with your phone. There was an issue Friday I believe or maybe Saturday. Days are kinda blurring together and I cant wait till the holidays are over. At any point the closest tower to the Dublin, Worthington and Delaware area was out of commission for roughly 6 hrs. One of the cable companies cut a fiber optic cable to the tower and it was out of commission instantly. Service was very weak due to the fact the only towers you could pull in were very distant. For whatever reason when i first called in to customer care I got the call center in California and they had no idea what was going on and as i was on the phone i got an email about it. Other than that I have been all the way up to Tiffin( by sandusky) and all the down to Amanda which is kinda halfway between columbus and athens within the last week and almost never have a weak signal. It very well can be the devise

posted on 01 Jan 2009, 08:58

38. shawnluke05 (Posts: 3; Member since: 29 Dec 2008)


First off I am not an at&t fanboy....and I live in Columbus so I am very familiar with it! Secondly, I have already been to the store at Polaris and they claim there is nothing they can do...yet when people are still calling me they are still getting the "your call cannot be completed as dialed" message! Just because you seem to have awesome coverage on your phone doesn't mean all of you customers do!

posted on 01 Jan 2009, 15:05

39. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


dude when people call you and you have no service it would go to voicemail.. not as you say "your call did not go thru". when i went swimming with my phone while it was in my pocket (on mistake) if someone called it would go to voicemail. at least that what happens with me :-) i'm guessing it has to do with their phones or idk what.

posted on 29 Dec 2008, 08:43

10. The Godfather (unregistered)


sorry shawn but we have had perfect coverage in the state of Ohio, no network issues , no data issues. You might want to get your phone checked out, because it wasnt the network .

posted on 29 Dec 2008, 11:09

14. Mayday3420 (Posts: 61; Member since: 11 Dec 2008)


sorry godfather, shawn is right we did have network issues in ohio last week. Don't speak unless you know what you're speaking about. "it is better to be thought a fool than to open your mouth and remove all doubt." OH SNAP

posted on 29 Dec 2008, 14:51

22. SellPhones82 (Posts: 565; Member since: 11 Dec 2008)


Godfather thinks he is a VZW exec some times so it does not surprise me that he was wrong...

posted on 29 Dec 2008, 16:44

24. The Godfather (unregistered)


And how do you guys seem to think you know anything? Since I reside and work out of this area, I would think my info to be reliable. And since our network status was 99.98% in the entire state of Ohio for the entire month, even during the inclimate weather, I would say Mayday is just trying to egg something on. What type of NITa issues did we have? What exactly was the loss and what area was it reported in? Silence is golden....thats a better quote.

posted on 29 Dec 2008, 17:33

25. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


i like that quote better too haha lol!

posted on 30 Dec 2008, 13:29

31. bbold2 (Posts: 17; Member since: 30 Dec 2008)


o snap the guy quoted a proverb you go man.. haha

posted on 30 Dec 2008, 13:29

32. bbold2 (Posts: 17; Member since: 30 Dec 2008)


o man he quoted a proverb you go man haha

posted on 30 Dec 2008, 17:59

36. Mayday3420 (Posts: 61; Member since: 11 Dec 2008)


ok godfather, you're wrong and here this is a alert for all verizon reps to see. As of Start Date/Time: 12/22/2008 04:36 ET: Lewis Center BSC21 has 19 sites completey down which include secondary and EVDO DCGs. Columbus has 51 sites completely dwn. Switch technicians and Time Warner are investigating. Affecting MIDWEST-WPA/CPA/OH/WV-Columbus hmmm, kind of looks like to me there were many problems in columbus and round it. or am I just not reading that right at all? I think we have made it clear now that you have no idea what you're talking about and i'm not trying to egg up anything, just give RIGHT information.

posted on 29 Dec 2008, 09:48

12. remixfa (Posts: 14179; Member since: 19 Dec 2008)


this, and sprints breach of contract info? great day to be a vzw employee :) woot! and while it "can " happen on any network, we have back up generators, towers, tower trucks, and so forth.. which is why we are always the last one standing.

posted on 29 Dec 2008, 10:22

13. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


tower trucks: aka colts and cows. cell on wheels :-)

posted on 29 Dec 2008, 11:27

15. The Doc (Posts: 122; Member since: 11 Dec 2008)


All I have to say is, KUDOS to Phonearena for keeping us up to date with ALL news! Hopefully At&t gets things back on track with the service issues. Even Verizon Wireless customers can't go a day without their phones!

posted on 29 Dec 2008, 12:23

18. Big Red (Posts: 101; Member since: 12 Dec 2008)


Never have to.

posted on 29 Dec 2008, 12:21

17. PhoneUser (Posts: 77; Member since: 11 Dec 2008)


Thanks Doc your one of the few people that know what this site is for..... INFORMATION!!! But we still have people arguing over who's carrier is better...honestly dont they have better things to do than praise their carrier 24/7??? Anyways i do hope AT&T get things back up. VZW Fanman... also i hate to say it but Nextel had the better coverage during hurricanes especially during Katrina. That's why Verizon, AT&T, Sprint and Tmobile have spend Millions improving their network in the gulf.

posted on 29 Dec 2008, 13:49

21. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


that was over three years ago dude, old news :-) and exactly verizon has spent millions improving their network for that reason. ps i dont think the v in verizon is capitalized because the v in their logo isnt?

posted on 29 Dec 2008, 16:29

23. PhoneUser (Posts: 77; Member since: 11 Dec 2008)


I know that i was just saying, there hasn't been a real hurricane lately to test out the upgrades everyone made so there's no real evidence that they are the best. Also LMAO wow your i cant believe your correcting me over the "V" in Verizon..... does it really bother you like that??? I did it for all the carriers...lol...Please do me a favor and relax it's not that serious. Remember this is a place for everyone to put out vital information bout the wireless industry, not to argue with someone bout "V" being the best. You have a bless day...

posted on 29 Dec 2008, 17:38

26. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


haha lol.. all i said was one sentance dude, i didnt think that is considered an argue lol.. and hurricane gustav was a big deal :-)

posted on 30 Dec 2008, 10:50

29. remixfa (Posts: 14179; Member since: 19 Dec 2008)


vzw worked longer than the other carriers through the storms, especially nextel. thats why the state of FL is droppin all their nextell phones and going VZW. we worked through katrina, charlie, and the rest, better than the rest.

posted on 30 Dec 2008, 11:45

30. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


thanks for backing me up. tho a lot of people in florida have the metropcs

posted on 29 Dec 2008, 12:25

19. EricL (Posts: 1; Member since: 29 Dec 2008)


I live in the Dallas area, and I have pristine calling quality. :) I had problems with 3G and Edge, but that was because they accidentally took out my data plan when I put in international calling... Small mistake.

posted on 29 Dec 2008, 17:58

27. SilverPearl (Posts: 31; Member since: 08 Jul 2008)


Same day that Walmart makes the phone available, eh? Then I'd blame Walmart for the problems. I mean think about it... every time a Walmart gets put up in a town, real estate values in the immediate area drop instantly. I'd say it's probably the same thing here. Walmart starts selling iPhones, and the network drops in reliability.

posted on 29 Dec 2008, 19:32

28. haley72 (Posts: 7; Member since: 16 Dec 2008)


Service here in albuquerque is superb!!! I havent dropped a call or even been with out 3G since I moved here. It sucks that att lost that much network at once but I have confidence that they will get it together very soon and we wont see any more big problems like that.

posted on 30 Dec 2008, 14:50

33. Cali_E (Posts: 196; Member since: 24 Sep 2008)


well i live in san diego and i had a cust port 3 lines from att cause their phones wern't working and they were just sick of them all together. its funny cause when i used to work for cingular back when they bought gayt&t this would happen all the time, at least once every month or two. the network would shut down completly for like 2 or 3 hours and people would freak!!!! T-mobile doesn't even have these issues!!!! wtf i'm just happy to be on the Red side and not even have to deal with it. i'll just keep taking their customers;)

posted on 30 Dec 2008, 15:51

34. iff2mastamatt (unregistered)


AT&T service is fine in all of northern & central (New) Jersey. Always has no issues.

posted on 30 Dec 2008, 17:52

35. LessthanZach (Posts: 106; Member since: 29 Apr 2008)


I am kind of curious who the hell is putting a negative on everyone's comments. Probably Godfather... I am waiting for mine now.

posted on 30 Dec 2008, 23:11

37. vzw fanman (Posts: 1973; Member since: 11 Dec 2008)


hahah yea your telling me! look at all the negatives under my name haha lol!

posted on 27 Feb 2011, 12:20

40. Tim P (unregistered)


We live right in the middle of Houston ( north central near Loop 610 ) and it is IMPOSSIBLE to EVER get a signal strength greater than 1 or 2 of the shortest little bars. Calls drop CONSTANTLY and we have Apple iPhones ( makes reception even worse ). However, we can drive a mile or so in practically ANY direction and receive a 'fair' signal strength indicator. We are in an old part of town with very expensive homes ( Heights / Garden Oaks ) and can not imagine why AT&T can't deliver a fair product for the very expensive service they are charging. I am thinking of dropping AT&T entirely and going with Sprint. We had them before we bought iPhones and we NEVER experienced this signal strength problem. So, beware of buying AT&T until you know what service you will receive for their HIGH charges . . .

posted on 08 Apr 2011, 15:28

41. kim (unregistered)


i'm in west michigan--can't make or receive calls--can text though

posted on 25 Sep 2011, 16:01

42. Rheabop (unregistered)


Just spoke with AT&T customer in CA about 10 min. ago, and she stated she heard an AT&T spokesman on TV last night (9/24/11) that AT&T has been affected by the satellite than fell to earth. According to her, the person stated that many people are out of service, while others will have strange things happening with their service. He also stated they have "no clue - what, or where" the main problem is, but are working deligently, 24 hours, to ascertain what, where, and repairing the problem as quickly as possible!

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