With a little ingenuity this is a very handy phone! I love the QWERTY keyboard as floating keyboards are vague and eat up too much screen space. What you do is you forget the built in browser (it crashes and has too little memory to be useful anyway) and download Opera Mini for a browser and the Java v. 2.3 version of Google Maps and you get a "cleverphone" eg a phone smarter than your basic "dumb" flip phone but not as robust as a full smartphone that has a massive screen and can get on wifi and whatnot. You can surf Facebook, browse virtually any site and even watch Youtube videos. With an optional SD card (holds up to 32 GB) this phone gets LOTS more useful as you can hold more photos, download more things and MP3 songs and whatnot and shoot longer videos with the camera, which for lacking flash and autofocus works pretty good provided you don't snap pics lightning quick like some tabloid paparazzi. The best part about this phone is since it looks old like a Blackberry nobody is going to steal this phone from you if you misplace it in a cafe or at a party and my wireless carrier gives me unltd data per month since it doesn't factor anyone using these to get online which frankly I do a lot more with my phone than I use it for sending texts and making phone calls.