Everything about this phone worlks well! It has the longest battery life of any phone that AT&T carries. Carries a great signal strengh and is very durable. The MP3 player on it works great and it has the best sound quality of any phone I have carried.
There are not two versions of this phone, it is only AT&T's menus that are different. You need a memory card to play songs, and this phone only accepts 512MB. It will not recognize a 2GB card.
After you have loaded songs on the card (connect phone to computer via USB, hit Menu, Settings, USB Settings, Memory Card and copy them over) hit Menu, My Stuff, Sounds. You will most likely see the provided ring tones. Hit Menu again from inside the Sounds list, then select Memory card. A play option is in the lower right corner of the screen.
You don't need proprietary software or equipment for this phone, any miniUSB to USB cord will work. Also any time you have your phone connected to the computer, it will recharge your battery.
I've only had this phone for a few days and am still finding more features. Aside from some setup frustrations, I like it. If you run into problems, try googling a solution, tech support doesn't have much technical information.
Researching this phone, it is shown to have an mp3 player as listed on the moto site as well as many others but I purchased mine through cingular (now att) and later discovered that it has no mp3 player and their site lists it as such. I've talked to moto who informed me that I should take it up with att, att says it's the manufacturer's problem and that I should take it up with moto. What a waste! If you go to the moto site, you can go to manuals and click "how to" . You will see a demo of the access of the v365's mp3 player listing it as "digital audio player" under the games/applic. area but this is not so on my phone. If you check the "user guide" on the site, it has directions regarding the digital audio player. The guide that came with my phone does not list any such thing. I have "playlist" under my sounds folder at the end of my listed ringtones. When I hit playlist, it asks for a name and prompts me to create an audio file which leads me back to my ringtones to select from. There are no instructions in my book for this. The moto rep told me that is was for ringtones and another said it was actually the mp3 player but could not tell me how to operate it. Beware. There are two different versions of this model on the market.
Overall great value! Very functional with a lot of good features but not super high tech. Not the epitomy of style, but great choice for those who tend to be hard on phones or in an enviroment that might take abuse. It is made of rubber which would tend to take more abuse than most on the market today. Lighted key panel for night use. Signal strength and sound quality far superior than previous models from Moto that I've been exposed to. Fits nicely on the ear when talking; it has a good angle. Better design than the V551 or V557. Camara took a decent picture. The only negative functional issue is the display panel on the front. The information at the top of the display (signal strength,remaining battery time) is very small and difficult to read. It appears to be 8pt with the exception of the time. Additonally you have to tilt the phone a bit to see it. For older users this may be a challenge.
Big, bulky and beautiful. Signal strength and sound quality better than the Moto V557 this replaces. The Camera and MP3 player are OK but usable. I mainly need a durable, sturdy, dependable everyday PHONE not the frills and the V365 fits this function perfectly for me.