HTC Touch Dual US User Reviews

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Lawyer posted on Oct 18, 2009, 6:13 PM

3.7

HTC Touch Dual - absolute garbage

Keep away from the Touch Dual at all costs.  It may be function rich but the touch screen fails and requires expensive repairs.  A buddy had an HTC and the screen failed within 8 months - mine stopped working 1 month outside of warranty.  HTC refused to repair it in good faith even though they admitted that the screen should not require replacement within 13 months of purchase.  I will never but another HTC product - their quality and customer service are total garbage

Pros

  • Function rich especially the Mobile Windows features

Cons

  • Poor quality - Touch screen needs repairs within 8 - 12 months
  • Very poor customer service

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