I don't know where this website gets the PAppeal data. I would definitely put myself in the High-Tech junkie category and I would give this phone an 8 or 9. I guess one could complain about the lack of a music player and whatnot, but I use this phone primarily for communication. The most awesome feature is the ability to install free J2ME/MIDP apps from the web. I installed midpSSH and use it to log into a linux shell where I can check my email, chat on IRC and monitor servers. Typing is a little slow, but what do you expect for a clamshell phone this size? When chatting on IRC, the predictive text really helps. I got this with a discount so it was free, and has everything I need in an attractive little case. I've seen people complain that the external screen is only black-and-white, but I couldn't care less about that since I don't see any good reason why I should have my clock in color.