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Nokia Lumia 520 My Family setup problem

rushhenn 12 Oct 2013, 10:08 posted on 1

When I try to download any app from marketplace it says "you have to set-up my family"
I tried to go to windowsphone.com and set it up there, but it ain't working for some reason. Any tips would be helpful, thanks.


posted on 14 Oct 2013, 05:53 1

1. Omairr (Posts: 1; Member since: 14 Oct 2013)


Its pretty simple, open up your Microsoft/outlook account(which you use with your lumia), go to personal settings, and turn your birth date to make you appear 18 or elder...your problem is solved! :)

posted on 16 Aug 2014, 02:12

3. codeigniter (Posts: 1; Member since: 16 Aug 2014)


But after that my lumia 525 again say to setup my family.

posted on 29 Jun 2014, 08:07

2. kuzoto (Posts: 1; Member since: 27 Jun 2014)


I have added my child to my family but my child cannot download apps,, please help me

posted on 22 Aug 2014, 18:09

4. junais (Posts: 1; Member since: 22 Aug 2014)


Pls help me.
my mobile same problem...

posted on 22 Oct 2014, 04:46

5. boghosovich (Posts: 1; Member since: 22 Oct 2014)


i have Nokia lumia 520 my family problem download how to sing up ??? pls help me

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