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Nokia Lumia 520 My Family setup problem

rushhenn 12 Oct 2013, 10:08 posted on

When I try to download any app from marketplace it says "you have to set-up my family"
I tried to go to windowsphone.com and set it up there, but it ain't working for some reason. Any tips would be helpful, thanks.


posted on 14 Oct 2013, 05:53 1

1. Omairr (Posts: 1; Member since: 14 Oct 2013)


Its pretty simple, open up your Microsoft/outlook account(which you use with your lumia), go to personal settings, and turn your birth date to make you appear 18 or elder...your problem is solved! :)

posted on 29 Jun 2014, 08:07

2. kuzoto (Posts: 1; Member since: 27 Jun 2014)


I have added my child to my family but my child cannot download apps,, please help me

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