Why did Apple fall down 24 places in an annual company reputation ranking?

Apple was placed 29th in the annual Harris Poll Reputation Quotient. The agency, which tracks year-on-year company reputation, placed Apple 5th last year, which means the Cupertino company has lost 24 places for a year.

Mar 13, 2018, 10:33 AM,  by Mihail Nikolov,  42 comments
How many iPhone owners will upgrade their device this year?

A survey made by Loup Ventures suggests at how many iPhone owners intent to get an upgrade of their device. Although it's just a survey, it could be a good indicator on the growth (or decline) in the upgrade pattern of iPhone users.

Mar 13, 2018, 9:11 AM,  by Mihail Nikolov,  19 comments
sponsored PhoneArena is hiring: News writer

PhoneArena is looking for a part-time news writer to produce coverage during daytime United States hours, including over the weekends. If you are passionate and extremely knowledgeable about mobile technologies, then this job offer is for you!

Feb 20, 2020, 4:48 AM,  by PhoneArena,  1 comment
How hard is it to give up on social media?

How hard is it to give up social media? This is a question you might've asked yourself not once, be it out of curiosity, or because you've realized you are addicted to the virtual socializing. A recent study shows it might not be as hard as you think, at least that's what users say.

Mar 02, 2018, 9:35 AM,  by Mihail Nikolov,  26 comments
Survey shows that 47% of U.S. parents think their kids are addicted... to mobile devices

As if parents didn't have enough to worry about these days when the headlines scream about school shootings and the opioid crisis, there apparently is another issue facing the youth of America. According to an online survey of 4,201 U.S. parents that was conducted at the end of last month by Survey Monkey, 47% of those responding said that they feel their child is addicted to mobile devices...

Feb 22, 2018, 11:26 AM,  by Alan Friedman,  12 comments
Survey: social media use poses risks to young people's mental health, but can do good as well

A new report published by RSPH ranks social media platforms according to their impact on young people’s mental health. It appears that online social platforms can have both positive and negative effects, but while YouTube is named as the most positive platform, Instagram and Snapchat are ranked as the most harmful to young people’s mental health and well-being.

May 25, 2017, 5:21 AM,  by Anton Arsenov,  1 comment
Survey: Customers lose confidence in Samsung after Galaxy Note 7 recall

About 34% of current Samsung customers said they will not buy another smartphone from this brand. Of these 34%, no less than 81% have always owned a Samsung or Android smartphone...

Sep 24, 2016, 7:56 AM,  by Cosmin V.,  85 comments
Kantar: Apple still the most preferred smartphone brand in the US, but Samsung leads in the EU5

Kantar Worldpanel, a consumer knowledge and insights company, has posted an article discussing the saturated state of the smartphone market, and what manufacturers would need to do in order to continue growing and profiting. According to it, in 2016, smartphone makers would either have to find a way to convince feature phone users that upgrading has become a necessity, or market their newest models to current smartphone owners in a way that makes them believe they need the “next big thing”.

Mar 01, 2016, 4:02 AM,  by Paul K.,  37 comments

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Pew Research: Mobile connectivity survey highlights defined smartphone etiquette

Smartphones may be integral to our daily lives, but that does not mean they are not viewed upon with...

Nov 01, 2015, 6:37 PM,  by Maxwell R.,  0 comments
Facebook is the most popular mobile app according to comScore's latest survey

With comScore's latest report about Mobile apps released, we can now pass along some interesting data. For example, nearly half of Facebook's users (48% to be precise) employ the social network's app the most, based on the amount of time spent using it. Even more impressive, 80% of Facebook's user base has its app in the top three based on the amount of time in use...

Sep 22, 2015, 1:41 PM,  by Alan F.,  8 comments
Reports reveal the rise of smartphones as secondary reading devices

According to a new study, smartphones are now the most popular secondary reading device...

Aug 18, 2015, 7:16 AM,  by Mihai A.,  7 comments
Survey shows what features smartphone users want on their next phone

During July and August, Peel surveyed 2140 smartphone users globally. In China, India and Korea, the majority of smartphone users want to use their handsets as a television remote. In China, 72% of those surveyed said that it was very important that their phone come with an IR Blaster. In the U.S., only 18% said that this feature was very important for then to have on their smartphone, while 48% in the states said that it was not important at all...

Aug 13, 2015, 9:47 PM,  by Alan F.,  20 comments
Motorola survey reveals the relationship people have with their phone

Fresh off a well-done media event that has the smartphone community still buzzing, Motorola revealed the results of a survey it took of 7112 adults in seven countries. The aim was to see how strong the relationship is between smartphone users and their handsets. Over the last few years, everywhere you go, people are looking down at a bright screen that is on the device in their hands...

Jul 30, 2015, 12:21 AM,  by Alan F.,  10 comments
Apple iPhone remains on top in the U.S. says latest comScore data

The latest figures from comScore have been released, and it is no surprise that Apple remained the top smartphone manufacturer in the U.S. for the three months that ended in February. The company had a 41.7% market share during that time period, down slightly from the 41.8% of the U.S. market that it held for the three months ended in November...

Apr 11, 2015, 2:51 PM,  by Alan F.,  34 comments
Galaxy S6 edge versus iPhone 6 user comparison results: Samsung edges Apple out

The Samsung Galaxy S6 edge or the Apple iPhone 6 - which one is a better smartphone? We asked, and you told us loud and clear! It looks like the S6 edge's accomplishments in design, display quality, user interface and camera capabilities managed to steal even the mighty iPhone 6's thunder, as Samsung's curved screen flagship ranked first across all four categories...

Apr 07, 2015, 4:32 AM,  by Luis D.,  79 comments
64% of Americans own a smartphone, but it becomes an issue with money for 23% of them

The latest numbers from the Pew Research Center show that 64% of Americans owned a smartphone at the end of last year. That is a pretty meaningful jump from the 35% who owned a smartphone three years ago. 15% of those polled say that a smartphone is their main connection to the internet. But smartphones are not cheap to use...

Apr 01, 2015, 11:16 AM,  by Alan F.,  35 comments
Survey: 66% of Apple iPhone 6 and Apple iPhone 6 Plus users have signed up for Apple Pay

Apple Pay has certainly helped consumers focus more attention on mobile payment services. For example, a survey reveals that 66% of Apple iPhone 6 and Apple iPhone 6 Plus users have signed up to use the service. But things are not going as smoothly as it would seem. 50% of Apple Pay users have visited a store that was listed as an Apple Pay merchant only to find out that the store did not accept Apple Pay, or was not yet ready to do so...

Apr 01, 2015, 2:39 AM,  by Alan F.,  19 comments
Survey reveals what would make iPhone users switch to a Samsung phone

You might remember a company called ecoATM that we wrote about back in 2010. Their ATM-like terminals take your old smartphone and payout real cash. The company recently conducted a survey of 1,050 smartphone owners age 18 or older. The survey revealed that most of the respondents are very loyal to their current phone...

Mar 12, 2015, 5:01 PM,  by Alan F.,  79 comments
Study shows that in-store Wi-Fi builds customer loyalty

If you manage a retail store and want to be a hero to your boss, suggest that he add in-store Wi-Fi to the establishment. Sure, your boss might yell at you at first, and could possibly toss a few heavy objects your way. But once you pass along one important stat, you will be golden. Earthlink (yes, they are still around) partnered with consultants IHL group and Wi-Fi provider AirTight Networks, to provide a study showing that retailers can earn customer loyalty...

Jan 13, 2015, 10:41 AM,  by Alan F.,  7 comments
Android is hot, wearables not, Google's OS more likely to be adopted than Apple's iOS, new study finds

A recent study procured by GlobalWebIndex claims that Android is running circles around iOS when it comes to distribution. GWI interviewed more than 170,000 users from 32 different markets from all over the world...

Jan 13, 2015, 4:20 AM,  by Peter K.,  16 comments
Men who post too many selfies are narcissistic and psychopathic

A survey conducted by Ohio State University revealed that men who post plenty of pictures of themselves online (like selfies) are narcissistic and psychopathic. The study covered 800 men aged 18 to 40 who filled out an online survey, and completed standard questionnaires for anti-social behaviors and self-objectification. Women were not included as part of the survey...

Jan 11, 2015, 4:23 PM,  by Alan F.,  47 comments
74% of businesses now allow BYOD for employees

A recent survey of businesses has found that 74% are allowing, or plan on allowing, employees to use their own smartphone or tablet at work. The survey also found that BYOD is more prevalent with smaller organizations than larger ones. The industries most likely to support it are not surprisingly IT, technology and education. Government offices are least likely to allow BYOD...

Jan 05, 2015, 3:28 PM,  by Alan F.,  23 comments
Survey: 2.2% of iPhone owners are "extremely likely" to buy an Apple Watch over the next 12 months

A survey of 811 U.S. smartphone owners found that 2.2% of stateside iPhone owners are "extremely likely" to purchase the Apple Watch over the next 12 months. 3.2% of iPhone users responding said that they were "likely" to purchase the iOS powered timepiece, while 61.4% said that they were "not at all likely" to purchase the device...

Jan 03, 2015, 12:22 PM,  by Alan F.,  80 comments
Customer satisfaction survey shows Samsung topping Apple in the US

The University of Michigan has some new numbers for the American Customer Satisfaction Index, and in...

Dec 31, 2014, 1:21 AM,  by Maxwell R.,  57 comments
Shopaholic: Survey finds men use smartphones more for shopping and buying

Guys may groan at the thought of going to the mall with their significant others, but when it comes to...

Dec 19, 2014, 4:11 AM,  by Maxwell R.,  2 comments
91% of American adults feel like they have lost control over their personal data

According to Pew Research, Americans feel that they do not have any control over their personal information. In fact, a stunning 91% of those surveyed in the country, say that they have no control how companies receive and use their personal information. This is important, because 88% feel that it is very difficult to remove incorrect information about them that is posted online...

Nov 12, 2014, 9:20 PM,  by Alan F.,  11 comments
33% of wearable owners get rid of their devices within six months

Retail tracking firm GfK has surveyed 1000 people about the wearables market. Perhaps the most interesting piece of news is that one-third of wearable buyers give up on their purchase and abandon their device inside six months of obtaining it. But that could be due to the fact that some of these devices were given away with the purchase of a smartphone...

Oct 23, 2014, 12:35 PM,  by Alan F.,  14 comments
Patterns of smartphone addiction show up in data

Consulting firm Deloitte published a number of statistics on Thursday, that point out the patterns of smartphone addiction. If you don't believe that smartphone addiction is a real thing, think for a second how you feel when you can't find your handset. According to the latest data, one third of of all smartphone owners in the U.K., or 11 million adults, check their handset within the first five minutes after awakening...

Sep 04, 2014, 2:45 PM,  by Alan F.,  6 comments
72% of mobile network users expect their carrier to provide good performance constantly

Smartphone and tablet users might be asking too much from their mobile operators. According to a survey conducted by traffic management vendor Vasona Networks, 72% of mobile data users expect their carrier to be on top of their game all of the time, providing good data performance 24/7. Consumers are also quicker to blame their carrier when things go awry...

Aug 31, 2014, 9:03 PM,  by Alan F.,  17 comments
College students face cellphone addiction

With many college students living on their own for the first time, some start drinking for the first time, and before you know it, they are alcoholics. And college students often find themselves taking drugs, with some becoming drug addicts. But s report from Baylor University warns of another addiction that is being seen with some of today's college students, cellphone addiction...

Aug 29, 2014, 1:52 PM,  by Alan F.,  12 comments
Survey reveals strange places and times when Americans like to use their smartphones

Thanks to the smartphone, people today have the ability to stay connected anytime, anywhere. According to a survey from Harris Interactive, some of the places where people use their phone just might surprise or shock you. That is, unless you are one of the 9% of those surveyed who use their handset during sex. If that includes you, probably nothing shocks you...

Jul 10, 2014, 11:19 AM,  by Alan F.,  32 comments
Nearly half of U.S. adults turn into mindless goo without their smartphone

Bank of America debuted its new survey oriented Trends in Consumer Mobility Report, which tracks trends in the mobile space, and in banking. Of thosae surveyed, 85% check their smartphones a few times per day. Nothing unexpected there. 35% of those responding, say that they check their phone on the hour. A whopping 47% of U.S. adults said that they could not live more than one day without their intelligent handset...

Jun 30, 2014, 11:05 PM,  by Alan F.,  12 comments
Survey says: Apple iPhone 6 will be in great demand

RBC Capital Markets conducted a survey about the Apple iPhone 6 with 4000 consumers, and came away with a better understanding of how well the next iteration of the iPhone will sell when launched in September or October. RBC's Apple analyst, Amit Daryanani, made a list of five major points that came out of the survey, and passed them along to the firm's customers...

Jun 24, 2014, 4:28 PM,  by Alan F.,  28 comments
What features do smartphone buyers look at to determine which phone to buy?

A lot of different factors go into determining what kind of phone a person ultimately purchases. Battery life was the number one feature that buyers look at whether they buy an Android, iOS or Android phone. 56% of those buying an Android flavored handset said that battery life was important to them, something repeated by 49% of iOS buyers and 53% of Window Phone purchasers...

May 21, 2014, 8:24 PM,  by Alan F.,  38 comments
J.D. Power: U.S. consumers are more satisfied with the Apple iPad than any other tablet

According to a survey conducted in the U.S. by J.D. Power, the Apple iPad has been named the top tablet for customer satisfaction. This is the third time that Apple's tablet has won the J.D. Power's U.S. Tablet Satisfaction Study, and it was the only slate to score a perfect five in the Power Circle ratings. Low-cost tablets did play a part in the drop in the overall satisfaction score from 853 in 2012 to 835 in 2014...

May 07, 2014, 1:25 PM,  by Alan F.,  37 comments
Privacy issues lead 72% in U.S. to reject Google Glass

A survey of Americans conducted by research firm Toluna, suggests that 72% of them will not purchase Google Glass. Worries about privacy and safety are the main reasons why the connected specs might have a more limited appeal than initially thought. Two in five consumers are worried about their personal data ending up in the hands of the bad guys...

Apr 10, 2014, 8:55 AM,  by Alan F.,  13 comments
New study: $2.6 billion a year can be saved in the U.S. by adding a Kill Switch to smartphones

Consumers could save $2.6 billion a year if a Kill Switch was added to all smartphones, allowing a stolen phone to be remotely shut down. This is the conclusion of a study conducted by Creighton University professor William Duckworth, Ph.D. Duckworth believes that the threat of having a stolen smartphone completely shut off would lower the incentive for thieves to rip off Apple iPhones and other models...

Mar 31, 2014, 9:07 PM,  by Alan F.,  15 comments
A third of Apple iPhone owners would shell out $100 more for an iPhone with a larger screen

How badly do Apple iPhone owners want a model with a larger screen? According to a survey done by Raymond James analyst avis McCourt, 33% of iPhone owners would be willing to pay $100 more than the current price, in order to have a display larger than the current 4 inches on the next-gen iPhone. That is up from the 26% of iPhone owners in the previous survey, who said that they would reach deeper into their wallet for a larger display on the next iPhone...

Mar 27, 2014, 12:23 PM,  by Alan F.,  35 comments
Survey of smartphone owners shows the power of brand loyalty

Back in 2013, the Wall Street Journal commissioned a survey of U.S., U.K. and Australian smartphone owners to see just how powerful brand loyalty is. It was a simple test, really. The Businessman's Bible merely wanted to know how many smartphone owners replaced their handset in 2013 with a model made by the same manufacturer who built their previous model...

Mar 15, 2014, 1:49 AM,  by Alan F.,  83 comments
Windows Phone passes BlackBerry in latest comScore report

The latest comScore report shows that Windows Phone has surpassed BlackBerry in U.S. smartphone market share. For the three months ended in January, Windows Phone averaged a 3.2% slice of the pie. While that was flat from the 3.2% that Microsoft's mobile OS scored on average for the three months ended in October, BlackBerry's share tumbled .5 percentage points during the same time period to 3.1%...

Mar 07, 2014, 11:46 AM,  by Alan F.,  35 comments
J.D. Power selects Verizon tops for Wireless Network Quality in 2014

On the heels of a report from RootMetrics that named Verizon's network the best among the nation's four largest carriers, J.D. Power ranked Verizon as having the highest network quality in 6 regions covering 48 states. Results from Volume One of the J.D. Powers 2014 U.S. Wireless Network Quality Performance Study was released on Thursday...

Mar 06, 2014, 6:32 PM,  by Alan F.,  21 comments
Survey reveals that Apple is the most desired mobile brand in emerging markets

If Apple plays its cards right this year, it has the opportunity to grab a large number of new iPhone customers in developing markets, where traditionally it has been weak. According to a new survey released by Upstream and Ovum, of 4504 consumers in Brazil, China, India, Nigeria and Vietnam, Apple is the most desired brand of mobile devices in those countries...

Mar 04, 2014, 2:09 PM,  by Alan F.,  48 comments
Just 0.15% of all mobile gamers account for half of in-app purchases, survey finds

The average value of an in-app purchase is $5.94. While purchases between $1 and $5 represent a majority (67%), they contribute only 27% of total revenues. Purchases of over $50 contribute 9% of all revenues, says research firm Swrve

Feb 28, 2014, 3:21 AM,  by Daniel P.,  8 comments
When it comes to the enterprise and Android, Samsung leads the way

Earlier today, we told you how data from the MDM unit of Good Technology revealed that iOS owned an overwhelming 73% share of all enterprise activated devices in the fourth quarter. Android had a 26% share with the remaining 1% belonging to Windows Phone. But suppose we ignored iOS for a moment, and concentrated on Android...

Feb 13, 2014, 5:34 PM,  by Alan F.,  14 comments
Nielsen: 65% of U.S. households own a smartphone

If you live in the U.S., you probably know all about the Nielsen company. They are the ones who report the weekly television ratings. If you want to complain about the cancellation of Sean saves the World, send them a letter. Meanwhile, Nielsen's new Digital Consumer Report has been released and it shows that a rather impressive 65% of U.S. households own a smartphone...

Feb 12, 2014, 1:07 AM,  by Alan F.,  8 comments
McAfee study shows that 'sexting' is probably more common than you'd think

In the process of embedding smartphones into our lives, we've grown some rather dangerous habits, and it appears that it might be a tad too late to do anything about it. According to a new study carried out by Intel-owned McAfee, a staggering 50% of adult smartphone users are sharing intimate or sexual content with others, including videos, photos, emails, and messages. A mind-boggling 46% of U.S. respondents are reported to have shared their password with somebody else, a figure that is down from 54% -- an improvement, but not a cure...

Feb 05, 2014, 3:39 AM,  by Chris P.,  8 comments
Shouldn't be a surprise: smartphones make you more social, not less

It is a popular complaint/joke to make saying that people are becoming less social because of smartphones. Of course, if you think about it for a few seconds, you'll likely realize that isn't true; and, now there is a study that shows smartphones make us more social, not less. You may think that people tend to ignore those around them in favor of their smartphones, but the data doesn't bear that out...

Jan 20, 2014, 10:16 PM,  by Michael H.,  11 comments
The rise of "super apps" shown in an infographic

A recent infographic summarizes the data, collected from MEF's annual consumer survey, and depicts the "rise of Mobile 3.0". The survey accounts for more than 10,000 consumers from 13 different countries. According to the information, the overall volume of purchased mobile content in 2013 has declined in comparison with 2012, but the value of purchased goods has increased...

Jan 16, 2014, 9:43 AM,  by Peter K.,  0 comments
Stats show that the Apple iPhone 5c is driving buyers to the Apple iPhone 5s

While you might think to yourself during a moment of solitude, that the Apple iPhone 5c is a total sales failure, the truth is that the revamped iPhone 5 is actually doing its job. According to stats from Consumer Intelligence Research Partners, derived from a survey of 500 Apple device buyers, the Apple iPhone 5s made up 59% of the iPhone market in the fourth quarter of last year...

Jan 15, 2014, 2:25 AM,  by Alan F.,  16 comments
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