Samsung Reality U820 Review


Both the Samsung Reality U820 and Rogue U960 have excellent call quality, as voices sound clear and natural on both ends, and without any background noise or distortion. Signal reception was also identical between the two devices, with 2-3 bars showing in high coverage areas, and when going into the service menu both devices had between -86dB and -89dB of signal strength (closer to 0 is better).

The included 1080mAh battery is rated to provide up to 5 hours of talk time or 12 days of standby time. During our testing with the Reality we were able to get continuous talk times of 5 hours and 30 minutes on a full charge, which is 1 hour longer than the Samsung Rogue and 30 minutes longer than the LG enV3, but unfortunately standby times were only about 3 days with no use.


The Samsung Reality U820 is a worthy competitor to the LG enV3 VX9200, as both are mid-level QWERTY messaging phones, but the Reality adds to it a 3” touchscreen, TouchWiz 2.0 UI with widgets and 3 home screen pages, and has better integration with social networking sites. Both the call quality and reception are good and equal to that of the Samsung Rogue U960. The only thing we feel that is missing from the Reality is the higher-resolution AMOLED display that is on the Rogue, but some may not mind its TFT display, as it is fine for daily use and comparable to most other mid-level devices. It is a tough choice between the Samsung Reality U820 and the LG enV3; so it pretty much comes down to preference…if you’d rather have a touchscreen with a sliding keyboard, or clamshell design with a non-touch display and an internal keyboard.


  • TouchWiz 2.0 UI
  • Good call quality and reception
  • Compact design


  • The HTML browser is limited and reformats pages
  • Camera lacks autofocus and a flash
  • The back is slippery

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