x PhoneArena is hiring! Reviewer in the USA

Samsung Haven Review

Samsung Haven 5

Posted: , by



Samsung Haven Review
The two main issues we had with the Samsung Knack U310 were its poor signal reception, as it would often times drop down to 0 bars and say ‘searching for service’, and the voice distortion we heard when the earpiece volume was turned up to high. We are glad to report that the Samsung Haven U320 does better in both departments, as we had 2-3 signal bars showing and without it saying ‘searching for service’, and the earpiece doesn’t sound as distorted at high volumes, though the voice quality still sounds a bit muffled. When tried next to the LG Clout VX8370, the voices were noticeably clearer and didn’t sound muffled when using it.

The included 1000mAh battery is rated to provide the Haven up to 5 hours of talk time or 14 days of standby time on a full charge. Our testing revealed 4 hours talk time on a full charge, which is the same as on the Knack.


The Samsung Haven U320 does a better job at being a basic and easy-to-use phone than the Knack U310, as the signal reception issues have been solved and the voice quality is a bit better. We like the large keyboard, but wish the display were higher resolution and would come with at least 1.3MP camera. Overall, the Haven is an OK device for those looking to just use it as a basic phone, with occasionally sending and receiving messages. But if you’re looking for some added features, then you may want to consider the LG Clout VX8370.

Software on tested phone: DC15

Samsung Haven Video Review:


  • Easy to use
  • Simplistic design
  • Large dial pad


  • Voices sound a bit muffled
  • Can’t download applications
  • Does not have a camera
PhoneArena rating:
5 Average
User rating:
3 2 Reviews

  • Options

posted on 20 Oct 2010, 01:55

1. anonymous2010 (unregistered)

I'm kinda confused. I know that essentially everyone who views this website are very tech-savvy, but I know a lot of older people who don't want all of the things the rest of us do. They "just want a phone to be a phone". I understand counting off because of the voice quality, but it seems a bit strange to me to deduct points from the score of the phone just because there is no camera or application abilities. To me, this would be like counting points off of an Iphone or a Droid because they don't include Blackberry Messenger. I read this review because my grandmother is wanting a phone just like this, and I wanted to see what the problems were. I may be alone, but this review seems worthless to me.

posted on 08 Sep 2010, 14:02

2. NotGramma (unregistered)

Dear Anonymous2010: I wouldn't say this review is worthless. I just bought this phone and based on my experience, this review is pretty accurate. Even though I'm not quite a "senior" yet, nor am I a grandmother, I would recommend this phone to anyone who simply wants a phone. My only caution is that it doesn't have very good ring tone choices. You're stuck with a lot of crappy musical ring tones. I found the ring tones on my old LG phone a lot better. Next time, I'm going to research what ringtones are offered first.

posted on 19 Dec 2010, 20:08

3. RestrictiveRules (unregistered)

For me, not having a camera is a feature, not a defect. Where I work, we are not allowed to have anything (phone, computer, iPod, etc.) that has a camera. Do know how hard it is getting to find a phone that doesn't have a camera? My last "upgrade" was to replace my 5 year old phone with a used 4 year old phone. This model actually gives me an option for an honest NEW phone.
(Yes, I know there are Blackberrys that don't have cameras. I don't want or need a BB or its overpriced data plan. I just need a phone!)

posted on 16 Jan 2011, 20:52

4. CJS (unregistered)

Okay, okay, we get it. This phone does not have a lot of extras.

For those who want a basic phone, this is not a negative.

Your review could have simply focused on the positive aspects of this phone, instead of putting a relentless negative spin on the Haven in order to push the Clout.

Want to comment? Please login or register.

Display2.2 inches, 176 x 220 pixels (128 ppi) TFT
Size3.92 x 2.00 x 0.72 inches
(100 x 51 x 18 mm)
3.49 oz  (99 g)
Battery1000 mAh, 5 hours talk time

Latest stories