Plantronics Voyager Edge Review

Functionality


As a top-of-the-line model, the Voyager Edge packs quite the feature set. It supports Bluetooth 4.0, though you can also pair up through NFC, but the important thing is that either is a seamless process. Voice commands are activated by pressing a small button near the microphone, and span from a simple “Call back!”, down to checking your remaining charge and pairing status. Best of all, any upcoming calls activate the headset's voice listening feature, and let you accept or reject calls by simply saying “Answer!” or “Ignore!”.

The Edge is also advertised as HD Voice- and A2DP-compatible, though both these settings are only available through the Plantronics Hub app, which is a massive disappointment. For starters, the app requires Android 4.4 KitKat or higher, but more importantly – we couldn't even download the application as it was listed as unsupported in our country. That's weird, considering we tried to install the app through an US-based Google account.

Call quality


Now, if you have any experience with Bluetooth headsets, you'll likely already know that a sacrifice in call quality is, inevitably, a part of the deal. Unfortunately for the Voyager Edge, however, we were a little surprised, and not in a good way. The Edge's in-ear speaker is medium loud, and call quality is just poor at max volume. Toning loudness down helps, but we still encountered grow-ly voices that only exhibited key traces of their actual, real-life tonality. The Edge's microphone is worse, but also similar in the way it twists your voice. The other side reported a rather bass-y output, and tonal information is just irrecoverably lost. We were also a bit disappointed with the noise-canceling capabilities of the Edge – we've definitely seen better.

All of this adds up to poor overall call quality, and even though we're far more lenient with Bluetooth headsets, we were still expecting more. For example, we had the cheaper, $99 Plantronics Voyager Legend at hand, too, and that one comes with a significantly better microphone, and even the earpiece is a notch better.

Conclusion


As far as cool and flashy gizmos go, the Plantronics Voyager Edge is right up there. The bespoke design speaks volumes about the priorities of the California-based company, and we definitely liked what we saw. The Edge is well-crafted and distinguished, but not overdone. It's also a pleasure to wear as it's lightweight and provides a reassuring grip without forcing you to wear the clunky earloop.

Unfortunately, at $129.99, we expected more out of the headset, and almost exclusively in the call quality department. Quite frankly, if you value proper voice transmission over style, you'd be better served going for the cheaper, $99.99 Voyager Legend – its microphone is miles ahead, while the in-ear speaker also performs a tad better.

Pros

  • Great design and build
  • Responsive and easy-to-find buttons
  • Eartips make for a secure, but hassle-free fit

Cons

  • Call quality is just average
  • Android app allows for more features, but it's not available in every country, and requires the latest Android 4.4 KitKat

PhoneArena Rating:

7.5

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless