From the outside, the PN-820 looks like an regular clamshell device. The front shell features the 1.3-mega pixel camera with LED flash to it and the 1.1 inch external display. It is TFT type, with small 96x96 pixels resolution which is very adequate for displaying service information such as battery status, signal strength, appointments due or called ID information. The phone does not offer any kind of visual notification (usually a blinking LED) for missed calls, messages or appointments. In order to check the phone’s status without opening the shell, any of the side keys can be presses which will trigger the external display to light up for at full power for about 2 second, then about 3 seconds ½ brightness and then goes completely black. The main’s screen backlight duration can be adjusted from the settings, but not the front LCD one and given it is only fully lit for 3 seconds, this might create some issues where the screen goes off before you can view it.
In direct sunshine, the screen is not always visible and it should be tilted in different directions until it is at visible angle.

The flip opening/closing action is smooth and easy in both directions. Opening with one hand-only is also achievable but requires more effort then using both hands. To prevent slamming during opening, there is a rubber cushioning installed on the top the hinge, which greatly reduces the annoying “bang”. Two smaller ones are also trying to absorb the energy during flip closes but still very noticeable “bang” is heard if not closed gently.

Opening the shell reveals the internal 2.2” TFT display with the standard for WM Smartphones resolution of 240x320 pixels. As pointed earlier, the Motorola Q’s display is in landscape view, while the one here is with regular, horizontal orientation. Even though WM 5 allows landscape viewing, it is still primarily designed for landscape view and in some cases not all information can be displayed and some other issues arise. In this sense, the regular screen orientation the PN-820 utilized is a plus.

Its main screen reproduced images are clear, with saturated colors but lacks brightness. There is not even an option to adjust it up or down. In direct sunlight it is of course a lot worse and like the external display, the whole phone must be tilted until a contain angle is reached where the screen is visible well.

The keypad is located below the display. It starts with two soft-keys with Home-button which takes you to the stand-by screen. Below them is the 5-way navigation pad. It is pressed easy and offers very good tactile response. Even though not a major issue, sometimes we were not sure which direction we are about to press as the pad is completely flush and there is no way to distinguish each direction. The OK buttons is not raised but is made of flush plastic, while the surrounding directional-keys are metal with circular lines which contributes for easily distinguishing the OK from the nav-pad.

Next are the two SEND and END keys. Those two keys are the most often used ones and we are always happy to see them as large as possible like it is the case here. Between them is a smaller, Clear button which also double as Back.

Below those keys starts the numeric keypad. We have not complain here as well – the keys require about average force to be pressed, after which distinctive “click” is observed which gives the consumer feedback of successful key-press.

The left side houses the miniSD memory slot. The first time you insert the memory card please note that it needs to go in upside down – or the card’s bottom side should face up. If you try to insert it the regular way, it would go in only half-way. Below it is the volume rocker. It is well raises, easily felt and pressed during conversation.

The right side has two keys, the top of which starts the camera, and bottom launches Quick List or when held longer invokes the Recording. Those are not soft-keys and their functionality can not be changed. The Quick List allows for fast profile change, key or device lock, power off or staring of the Wireless Manager.

On the top of the phone is positioned a 2.5mm headset jack and a lanyard hole next to it. Even though more and more manufacturers these days move to the standard miniUSB port on their phones, the PN-820 still uses proprietary jack located on its bottom for charger/computer connection.



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  • Display 2.2" 240 x 320 pixels
  • Camera 1.3 MP
  • Storage 0.064GB
  • Battery 950 mAh(3.33h talk time)

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