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Pantech Ease Review

Pantech Ease

Posted: , by John V.



Pantech Ease Review
Going into voice quality, we assumed that the handset would be more in line with the hard of hearing that affects some with age, but thankfully the Pantech Ease doesn't disappoint in this category. Voices were more than clear through the main speaker as tones were audible with plenty of power attached to them. As we switched to the speaker phone, voices were still distinguishable, but we find its lack of power to be a blatant eyesore when you think about how the handset is geared towards the older population. In addition, for something that can come in handy in certain emergency situations, we were surprised to find some of our calls dropping.

Battery life with the handset was on par with the manufacturer's expectation – we managed to pull out 5 hours of talk before the handset was completely drained. The manufacturer has it rated for 5 hours of talk and 360 hours of standby time.


Pantech has been relentless in pushing handset after handset out of its doors as AT&T holds an eclectic mix of quick messaging devices from the manufacturer. Design might not be one of its highlights as it's more focused on functionality to both the younger and older generations, but fortunately the Pantech Ease manages to find a common balance. Youthful individuals will like its combination touchscreen and QWERTY form factor as it hold a decent mix of features for them, but at the same time, the easy mode is straightforward enough for older adults. In the end, the Pantech Ease continues in being a decent offering that won't be too much of a burden when it comes down to purchasing it – while functioning properly like other quick messaging phones.

Pantech Ease revew unit software version: JIUS05172010R

Pantech Ease Video Review


  • Calling quality
  • Large sized display
  • Inexpensive price tag


  • Poor images with its camera
  • Jerky looking video capture
  • Cheap feeling plastic
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8.27 Reviews

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posted on 20 Oct 2010, 01:55

1. RORYREVOLUTION (Posts: 3117; Member since: 12 Jan 2010)

For the elderly? I don't know any old people who use facebook, yet alone need it on their cell phone lol Old people have gitter bug haha

posted on 05 Jul 2010, 09:17

2. knuckleballer34 (Posts: 119; Member since: 27 Jul 2009)

Exactly. This looks like a nice phone, but I don't know of too many senior citizens who would want one.

posted on 05 Jul 2010, 14:32

3. ace1122 (Posts: 237; Member since: 23 Mar 2009)

Yeah i never seen someone over the age of maybe 60 with a touchscreen phone.

posted on 05 Jul 2010, 17:49

4. RS9568 (Posts: 13; Member since: 22 Jun 2010)

This phone has an "easy" mode that eliminates the internet functionality and dumbs the phone down to calls and text. The "advanced" mode allows for apps and web surfing. The touch screen works well in easy mode cause the 3" screen displays only 4 buttons. Waste of space? Maybe. Easy to see and use? Most definatly.

posted on 03 Dec 2010, 08:25

5. Marchsixteen (unregistered)

Yes, I'm old but I still love technology...I have lots of older friends on fb with cool phones. This is a great phone for me--the days I feel more "senior" I can just use Easy but most days I can have the features I want. Nice to have the option

posted on 22 Dec 2010, 11:56

6. STL reviewer (unregistered)

I'm middle-aged and I have this phone and like it. You can get to the internet and all other functionalities from Easy Mode.

posted on 28 Dec 2010, 16:59

7. gade (unregistered)

I'm not elderly but I think I would like this phone. I don't have or want a data plan and hate phones with so many shortcuts to services I do not use. I would love an easy mode for just calls and texting.

Also I think the reviewer doesn't use "elderly" right. That word makes me think 70 year olds are out shopping for the best phone for twitter.

posted on 27 Mar 2011, 18:42

8. Moonbeam11 (unregistered)

The senior citizens of TODAY are not the same as senior citizens maybe 30 yrs ago. I know lots of people over 60 who are on Facebook and don't have Jitterbugs!! I guess it depends on who you consider a "senior citizen" (sounds like you're talking about people who are 90 to 110 years old). According to AARP, a "senior citizen" is age 55. There are alot of cool people aged 55 still living FULL lives and own TECHNOLOGY!! Wow, imagine that! I think they could probably figure out this phone....

posted on 21 Apr 2011, 15:04

9. Kinley (unregistered)

I hate my ease it lockes up and my dad had a pantech too and his locked up all the time i just got a new ease bc they gave me a replacement and it is doing the same thaing i would not get this phone my samsung impresion worked better than the ease and it was a really bad phone!!!!

posted on 20 Jul 2011, 16:50

10. pmer (unregistered)

does anyone know how to block a number on a panech p2020 phone? thanks

posted on 19 Aug 2011, 06:25

11. revakin (unregistered)

tell me more abt pantech p2020 phone. thx

posted on 28 Aug 2011, 19:25

12. bonnie (unregistered)

this phone was good for me because i was finally learning how to text but he voice cammand is a problem it does recoinize the voice and i did realize how heavy he phone is but i wish that you could text without opening the keyboard

posted on 31 Aug 2011, 13:54

13. which one????? (unregistered)

I cant decide if i should get the p9020 or the ease I text a lot and i dont call that much which one should i get

posted on 22 Sep 2011, 14:26

14. gramatrudy (unregistered)

I am not a happy camper. I purchased a Pantech Ease in April 2011. From day one, I had an problem with it coming up with a blank screen when a call or message came in. When I complained, I was given a new battery.

However, that did not resolve the problem; it continued. When I was able to contact the manufacturer that the same problem of a blank screen when a call or message came in still presisted, I was told that I was no longer covered under warranty because the the white tab near the battery had turned pink.

I feel this is rediculous. Why? Because my problem was a preissisting problem, one that existed prior to the white tab turning pink. The problem existed from the first day I got the phone.

I will not purchase another Pantech phone. Why? Because they do not stand behind their product.

posted on 11 Oct 2011, 10:01

15. Me (unregistered)

I just purchased this phone over the weekend. I wanted to let you know that you can text with out opening the keyboard. If you are in advanced mode just tap the inbox at the bottom of the screen and a note pad with a key pad will show up.

The problem I am having is the battery does not last long. Working with it loading photos and go online the battery went down twice.

This is not good and I am on another two year contract which I really did not want to do but, my husband felt it was a good idea so that I can stay in contact with my children.

posted on 22 Nov 2011, 14:30

16. wolfcub36 (Posts: 1; Member since: 22 Nov 2011)

This phone is absolutely wonderful, no doubt about it. This phone is perhaps the most durable phone I've ever used. I am usually rough on phones and they die on me faster than they should, but this phone withstands anything and everything. one night I lost it and it rained over night and the next morning I found it sitting on the middle of a dirt road still shining brightly. I have also dropped it off a roof and the time that it showed most durability was when I was at a Summer camp. I went swimming in a lake with it in my pocket for over thirty minutes and then i took a shower and washed out my swim shorts when i noticed it still glowing. The best part is, the only way the Pantech Ease was effected was the water cleaned my phone and made it slide better.

This phones is also very easy to use in advanced and easy mode. It has a fantastic touch screen that hasn't cracked or anything in the 8 months I have owned it. In addition it has a very spaced out easy to use keyboard and a great messaging system. In fact the only complaint I could make about this phone is that when your making a call and try to end the call the phone will stay black so you cant hang up. After about 10 seconds it will usually let you end the call.

posted on 06 Dec 2011, 16:59

17. BLDP1127 (Posts: 1; Member since: 06 Dec 2011)

I have recently purchased a Pantech Ease and I am slightly unsatisfied. Not with the performance of the phone, because I do rather like the phone. The issue I am having is the phone turns off sometimes when I slide it closed. I purchased the phone on the 3rd of December. On Dec 4th while using the phone it turned off on it own several times when I slid it shut. This problem went on over the weekend and Dec 6th, the monday I went in to exchange it for a replacement, thinking it was just a fluke. Once I got the new phone home and charged I began going through settings and setting it up as I like. After a few hours once again when I would slide the phone closed it would turn off. I contacted the at&t store where I purchased it and am now gonna have to pay a $35 restocking fee because the product has a malfunction. Unless I get another Pantech Ease, which I do not want because I've already had two of these phones and both have the same problem.

posted on 18 Jul 2012, 12:20

19. dimak (Posts: 1; Member since: 18 Jul 2012)

BLDP1127, have you ever resolved your issue with Pantech Ease? We are having the same "turned off" problem. My wife likes the phone but "tirned off" issue is not acceptble. Please let us know.


posted on 04 Jun 2012, 22:59

18. HYPERDRIVE0095 (Posts: 3; Member since: 04 Jun 2012)

I just purchased a Pantech Ease today, as an early upgrade from my Pantech Laser which broke. Since I loved my Laser so much, I tried to get a replacement that was as close to it as I could find!
So as of today I think this is a very good phone. The design is sleek and modern, the touch screen is timely and responsive, and the browser is really nice.
Although. Call me a wad, but I do just wish the graphics were a bit better. I like to make graphic art and store it on my phone and make wallpapers and screens for it, but a lot of my pictures the phone will not display! It gets on my nerves a bit because I always have to lower my image quality by a lot before I can put the images on my phone.
But don't let that stop you from getting it! It is really good! I would indeed recommend this phone to anyone!

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PhoneArena rating:
Display3.2 inches, 240 x 400 pixels (146 ppi) TFT
Camera2 megapixels
Size4.48 x 2.28 x 0.56 inches
(114 x 58 x 14 mm)
4.86 oz  (138 g)
Battery1000 mAh, 5 hours talk time

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