x PhoneArena is hiring! Reviewer in the USA

Palm Pre Plus Review

Palm Pre Plus 8.5

Posted: , by



Call quality was good with voices on our end sounding clear, though they weren’t as natural sounding as when using the Motorola DROID. We made back-to-back calls on both devices, and felt the voice quality on our end with the DROID was slightly better. People that we called, however, said that we sounded nearly identical on their end when we used both phones. Signal Reception on the Palm Pre Plus was a bit disconcerting. While on phone calls we would only have 2 out of 5 bars showing in strong signal areas, but when we used the web or data service, we would have 5 bars of EV showing. Regardless, we didn’t drop any calls during our testing around south Florida.

The 1150mAh battery is rated to provide up to 5.5 hours of talk time or 14.5 days of standby time. This is kind of funny, as we’ve never encountered a smartphone that can last 2 weeks in standby. During our testing we were able to get 5 hours of continuous talk time on a full charge; with no apps or data services running in the background. However, under mixed usage, which includes some talk, web browsing, messaging and email, expect to charge the device each night.


The Palm Pre Plus has an attractive and ergonomic design. The webOS software is its greatest benefit, as it is easy enough for practically anyone to use, especially those who have never considered using a smartphone before. But with little changes in the software since last year, Palm will have to play catch-up with the iPhone and Android-based phones, which currently have more robust operating systems and with thousands of more apps that can be downloaded. Only time will tell how things will play out between webOS 1.4, Android 2.1, and iPhone OS 4.0.

Regarding our ratings below: When the Palm Pre for Sprint came out last year, we gave it high marks because it was unique and was one of the easiest smartphones to use on the market. Since then, more competing devices have come out, and the Pre Plus is not as “cutting-edge” as it would have been last year. We base our ratings on the current Palm Pre Plus, as well as how it compares to other current devices.

Palm Pre Plus Video Review:

Palm Pre Plus Review


  • Stylish and attractive design
  • Fits well and comfortable to hold
  • webOS with multitasking
  • 16GB of user memory
  • Small, but usable QWERTY keyboard


  • Camera quality is only so-so
  • Still lacks voice dialing and an on-screen keyboard
  • Would like to see free Google Maps Navigation replace VZ Navigator
PhoneArena rating:
8.5 Excellent
User rating:
7.8 15 Reviews

  • Options

posted on 20 Oct 2010, 01:55

1. TheEclectic (Posts: 77; Member since: 23 Sep 2009)

I guess I'm a little perplexed. Didn't the original Pre with half the internal memory and RAM get a 9.9? I guess PhoneArena realized that giving a rating of 9.9 to a phone basically gives the message that 'this is the greatest phone of all time and no other phone will ever compare.'

posted on 25 Jan 2010, 13:00

2. krusenkevin (Posts: 7; Member since: 29 Oct 2009)

See the final paragraph.

posted on 25 Jan 2010, 15:57

3. testman22 (Posts: 339; Member since: 03 Nov 2009)

i agree with theeclectic. phone arena can rationalize it all they want, but this phone has increesed memory and RAM, better keyboard feedback, no intrusive track ball, and has the mobile hotspot feature (which no device out there has). Cell phone technology is not that much far in advance to warrant a drop from 9.9 to 8.5. If the phone was exactly the same- fine, but palm addressed most of the major gripes people had with the old device. PA needs to get it together when it comes to its rating system

posted on 28 Jan 2010, 12:48

9. jacobsladder (Posts: 2; Member since: 15 Nov 2009)

Phonearena's ratings highly inconsistent, and that last paragraph does little to disguise it. What has been released since the launch of the original Pre that's comparable? The iPhone 3GS, HTC Hero, Motorola Droid, and most recently, the Nexus One. None of those devices garnered marks high enough scores to rival that of the Pre, so how exactly did it lose its edge? Something clearly doesn't add up. I'd have more respect for PA if they just admitted that they went a little overboard with their original rating, or come clean with us and admit that someone greased their pockets for a really high rating.

posted on 25 Jan 2010, 18:35

4. ace1122 (Posts: 237; Member since: 23 Mar 2009)

I think PA is right on the money with its rating system and i dont think there is anyway AT&T can possibly say they have the best line up of smartphones anymore. The best they have is the iPhone and many will argue that its not even a true smartphone.

posted on 26 Jan 2010, 15:15

7. testman22 (Posts: 339; Member since: 03 Nov 2009)

Right on the money? The ratings have no parity from phone to phone! They went from a 9.9 to an 8.5 from pre to pre plus. PHONE ARENA, why did storm 1 get a 6 and the storm 2 got a 9????? I don't undertand where they get these numbers from

posted on 25 Jan 2010, 19:06

5. tonyc_42 (Posts: 61; Member since: 18 Aug 2009)

"Would like to see free Google Maps Navigation replace VZ Navigator" Seems like more of an opinion than a true con of a device.

posted on 26 Jan 2010, 10:29

6. Osukaru (Posts: 68; Member since: 02 Jul 2008)

"Would like to see free Google Maps Navigation replace VZ Navigator" ERM THIS IS ONLY FOR ANDROID PHONES!

posted on 28 Jan 2010, 10:24

8. rjt185 (Posts: 257; Member since: 11 Jun 2009)

How many "amazing phones" came out between the Pre and Pre Plus to warrant the "downgrade"?

posted on 03 Mar 2012, 16:58

14. AppleHateBoy (unregistered)

Motrola droid which as they say turned Android from being out there to being in the spotlight

posted on 04 Feb 2010, 08:57

10. nyc_rock (Posts: 13; Member since: 04 Feb 2010)

I can understand you pre-owners being a bit po'd about PA rating but come on. Its been a year and Palm has done nothing to upgrade this device. It really shows the limit of what a small company with limmited capital can do. Since the pre came out, Android has raised the bar on hardware by leaps and bounds. The HD2 on Winmo has also been released. Bottom line, screen resolution is lacking, still no video recording or BT voice dialing and other than the incremental memory increase, hardware is basically unchanged. I think the rating is fair.

posted on 08 Feb 2010, 20:19

11. testman22 (Posts: 339; Member since: 03 Nov 2009)

nyc rock- i'm not even a pre owner, but my only complaint is that the Phone arena ratings have no consistency. If you disagree then just look at the score difference from the storm 1 to storm 2. All blackberry did was improve the touch screen and add wifi- and the storm 2 went UP by 3 points! Palm improved the keyboard, improved the look by removing the button on front, improved space, speed, and included the touchstone back cover. Not to mention its now on verizon so it has improved call quality. Somehow with minimal changes, the storm was able to GAIN 3 WHOLE POINTS- while the pre went down by 1.5. Makes no sense at all

posted on 25 Sep 2010, 12:52

12. giblues (unregistered)

not sure about the palm pre but i just got my pixie and it has the free google maps and places you right where your at and moves down the road with you .... maybe we talking apples and oranges not sure... i'm certainly a rookie at this phone stuff. when i went to google maps and directions i asked my location and it put a blue dot exactly where i was showing the road i was on ...... as i moved the dot moved no matter where i was zoomed. realy i need no more than that i dont need to see the stop sign in front of me , lol , i am suppose to watch the road

posted on 09 Oct 2010, 09:49

13. BC (unregistered)

Web os rocks -but With no promised Flash 10.1 this phone is dead. Even the promised 2.0 is mia. PS: I disagree about camera. Its better than other 5's & 8's On a 2 yr. -at their mercy for updates! BC

Want to comment? Please login or register.

Display3.1 inches, 320 x 480 pixels (186 ppi) TFT
Camera3 megapixels
Size3.96 x 2.34 x 0.67 inches
(100.5 x 59.5 x 16.9 mm)
4.89 oz  (138 g)
Battery1150 mAh, 5.5 hours talk time

Latest stories