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LG Voyager Review

LG Voyager 8

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Like most other phones in the market today, the Voyager is capable of sending and receiving text, picture, and video messages. The two ways of typing in a text message are by using T9 or multi-tap with the external touch screen, which shows letters on a 12-icon dial pad, or by using the internal QWERTY keypad. . One noticeable improvement over the enV is that the Inbox can now store up to 200 messages instead of just 50.

Messaging - LG Voyager Review
Messaging - LG Voyager Review
Messaging - LG Voyager Review
Messaging - LG Voyager Review


The Voyager comes with a program called Mobile Email so that you can connect with your own personal E-Mail accounts while on the go. However, unlike smartphones that automatically check for new messages every few minutes, the program on the Voyager must be run manually to check for new messages. It comes preloaded with the ability to connect to Yahoo Mail, Windows Live Mail, AOL, AIM, and Verizon.net, but you can also manually configure it to connect to any other E-Mail account through means of POP or IMAP. We were able to access all of our E-Mail accounts without any problems, and could send messages through the account server. When viewing a new message, you can choose not to delete it from the server , so that you can download it later when you are connected using a PC. Even though this application is not as feature-rich as Windows Mobile Outlook, it does a fairly good job for showing plain-text E-Mails. However, it cannot open attachments or render HTML messages , which is a disappointment since the Voyager is targeted as a messaging device. Regardless of the limitations, it is still worth the $5/month access fee.

For people who like to use Instant Messaging, the Voyager also comes with Mobile IM, which will connect you to AIM, Windows Live Messenger, and Yahoo. After signing in, you and can send and receive IMs, but it is basically glorified text messaging to people on your buddy list and will count on your calling plan the same as using text messages.

Connectivity and Data:

The Voyager is a dual band all-digital device that operates on the 800MHz and 1900MHz CDMA Verizon Wireless network. Non-voice data, such as Web and E-mail, are transmitted using the 3G EVDO network, but it is limited to EVDO Rev 0 speeds instead of the faster Rev A. For Mobile TV service, the Voyager uses the 700MHz spectrum on Qualcomm’s MediaFLO network.

Bluetooth version 1.2 is supported and allows up to 20 pairings. Supported profiles include: headset, hands free, dial up networking, A2DP advanced audio distribution (stereo), AVRC, phone book access, object push for vCard and vCalendar, file transfer, human interface, and basic imaging. We were able to use the auto pair feature to easily connect to our Jabra 250v and Motorola HT820 headsets. When using the 250v for calls, we were able to get up to 25 feet of static free performance, and with the HT820 we were able to get up to 30 feet of stereo music without static.

LG Voyager Review
LG Voyager Review
LG Voyager Review
LG Voyager Review
LG Voyager Review
LG Voyager Review
LG Voyager Review
LG Voyager Review
For connecting to the Internet, the Voyager must use Verizon’s EVDO network, since it does not have built in WiFi capabilities. This is no surprise to us, since Verizon currently only allows WiFi on its smartphone devices. When launching the browser, you are taken the VZW Home Page, which has quick launch icons for News, Sports, Weather, Entertainment, Optimized Web, Connect, My Account, and Help. Along the bottom are icons for Zoom in/out, Go to WWW, and Menu. Since the Voyager is the first non-pda/smartphone to incorporate an HTML browser instead of the more traditional WAP, we were interested in going to normal web site to see how it would work. When selecting “Go to WWW” you can view HTML web sites as they would appear on your PC, with properly rendered text, pictures, and formatting, but there is a lot of horizontal and vertical scrolling that must be done. You can zoom out, by pressing the magnifying glass icon located at the bottom of the screen, which will cut down on some scrolling since more of the page is shown at the same time, or you can go to Menu/Display Rendering and select Screen Optimized, which will reformat the page to only allow for vertical scrolling. We then went back to the home page and tried the Optimized Web option. This completely reformats web sites and partitions them into smaller pages. You have to click through 6 or more of these pages to view one actual HTML page. After we used this for a while, we decided to revert back to the standard non-optimized view, where HTML pages are displayed as intended. We started off by using our finger to move through web sites and to click on hypertext links, but after a few minutes we started to discover that navigating the web on the Voyager can be problematic. To begin with, when using your finger to move web sites around on the screen, the page doesn’t move smoothly, and often times would move erratically. For selecting text links, most are shown quite small, causing us to zoom in 150-200% to be able to click the link with our finger. After about an hour, we decided to try navigating through sites by using a stylus that came with the Samsung i760. We imminently noticed that pages were much easier to navigate, and selecting links were no longer a problem. We also turned the Thumbnail mode to Auto, so that a small thumbnail of the page would automatically be shown when scrolling horizontally or vertically. Despite the browser supporting HTML and JavaScript , it does not support any type of plug-ins, such as Flash, which means you cannot watch videos using the popular www.youtube.com site. We were however able to watch videos on the mobile version http://m.youtube.com but they were problematic and often would only play the first 30 seconds . After that, the video would pause, and would take us back to the Mobile YouTube page. We are unsure if this problem is related directly to the web site or to the phone. Regardless, it is a major disappointment that streaming videos from www.youtube.com cannot be viewed.

The time required for the browser to completely load graphically rich sites, such as PhoneArena.com, is 50 seconds, while more simplistic sites, such as Google, would only take up to 6 seconds. While the speed is not excessively bad, the Voyager should have been EVDO Rev A compatible to allow for faster downloads. We sincerely hope that LG incorporates this into the next version of this phone. We also recommend using a stylus if you are planning on using this device for heavy web surfing, as it greatly increases touch-screen accuracy.

Computer Sync:

The Voyager comes with a USB data cable and music manager CD. Going into the Settings & Tools menu, there is an option for USB Auto Detection (Sync Music, Sync Data, Ask on Plug). When selecting “Ask on Plug”, each time your PC is connected to the Voyager, the screen will ask if you want to sync music or data. If you select “Sync Music” the phone shows up on your PC as an external music device, where you can copy music files directly to the phone’s internal memory and microSD card. However, if you select “Sync Data”, then go to Tools and USB Mass Storage, the microSD card is shown as a Removable Storage device, where you can copy pictures, videos and music files. This is by far the easiest method, eliminating the need to remove the memory card and place it into a SD card reader. Our only complaint is that the Voyager uses a proprietary data port, which means if you don’t have the cable with you, you cannot connect the phone to a PC. A better choice would be a miniUSB port, since those cables are easier to come by.

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posted on 20 Oct 2010, 01:55

1. trikster2 (unregistered)

For me the the biggest conns are: The speakerphone only works with the phone flipped open and is disabled when the phone is closed. This is not mentioned anywhere in the review and it really should be unless your audience is only LG afficionados or enV users. Or am I wrong? Is there a way to use the speakerphone with the phone closed? I was very disappointed with the volume and qaulity of the speakerphone. Your review mentions that the speakerphone sounds better at a lower volume and I did not try that... because I found it almost impossible to adjust the volume of the speakerphone. The only controls I could find are on the side and they are almost unreachable when the phone is open. Am I missing something? How do you adjust the volume of the speakerphone while in a call? Did I miss an accessible volume control when the Voyager is open? Given that at max volume the phone is fairly soft compared to the competition, I'm not sure lowering the volume is an option but I do want to try it at the lower volume when I check it out again tomorow. Also I could not figure out how to listen to music while doing something else such as texting. I believe that feature is available on less featureful phones such as the venus/chocalate. This fact is burried in the 9 pages of the review but I believe it deserves a "CON" as it's a big disappointment not to include such basic functionality in this flagship phone. You cover the touchpad and says using it gets better. I sure hope it does because at first touch it is simply horrible. The best way to explain it is that it feels like the screen is not touch sensitive but that something behind the screen is. It feels like you have to push through the screen (which squishes) to get to the touch pad. Thanks for the extensive review. I really wanted to like the voyager but my first impression of the things that count (touch screen, speakerphone, usability, speed etc) was a big blech. I'm honestly suprised of the almost universal love given to the voyager in the initial cnet and phonearena reviews. Given the buzz and the cost I expected the phone to wow me at first touch. Perhaps I need to spend more time with the device to appreciate it.

posted on 23 Nov 2007, 07:19

2. VZWRep (unregistered)

The Mobile E-mail program does automatically check for new messages, and alert you when you have received them, with no interaction required. The article incorrectly states that you must manually check for messages. The update is not instantaneous, but usually reports new messages within 5 minutes of receipt.

posted on 12 Nov 2008, 18:44

23. (unregistered)

thats with the new hardware update. they made this a while ago.

posted on 23 Nov 2007, 11:12

3. RJT185 (unregistered)

Will there ever be a MightyPhone like app for this phone? It's a great phone, but there is no mention of any syncing capabilities with Microsoft Outlook.

posted on 24 Nov 2007, 21:45

4. jocelyn (unregistered)

This phone does have wireless sync available as well for 19.99 a month. You can use the pc monitor option to be able to sync your outlook with this phone-the only downfall to that would be that the computer you want it to sync with would have to be on to get the updates.

posted on 08 Dec 2007, 10:03

5. (unregistered)

I'm a Verizon employee and as far as the scrolling i have had that issue. but as far as the youtube mobile website i've seen the whole chocolate rain video (which btw is hilarious). Going back to the touch screen though. Using a stylus is def better then using you finger. I've tried both and the stylus def worked way better! The Mobile email i can't say much about becuase i use the 8830 world edition for that. So theres no comparison to Blackberries in that aspect. But yea i find it to be an overall good phone.

posted on 15 Dec 2007, 18:28

6. (unregistered)

i love my voyager! im obsessed with the mobile tv function, i would agree that the speaker phone option should be available while the phone is closed but other than that I haven't had problems with this phone at all, I wish they came out with this sooner

posted on 11 Feb 2008, 01:50

7. vzemployee (unregistered)

as an employee in a store they furnish us with a phone that the employees can mess with. i got it for about 4 days and was very happy and impressed with it. the touch screen responsiveness does leave something to be desired (ie scrolling) but overall is great. this is an env on steroids(if tested has a better chance of passing than barry bonds or roger clemens) as an employee i still cannot order this phone which sucks. we knos nothing in advance of more than a month of launch but there is a samsung that looks like it may be their answer to the voyager for us which i like more

posted on 05 Mar 2008, 18:56

8. (unregistered)

YouTube has a mobile verison of the site that can found at m.youtube.com. Videos can be played on the Voyager from this site.

posted on 21 Mar 2008, 09:31

9. BTD (unregistered)

I have worked for Verizon for 9 years now and have had over 100 differant phones in the last few years. My oppinion on the Voyager isnt a very good one. I went through 4 of them in less than a month. Main problem being the touch screen shorting out. I would not recommend this phone to anyone. Hopefully the 9700 and U940 coming soon will be better phones and have the bugs worked out!

posted on 05 May 2008, 07:12

14. max (unregistered)

I am getting a new phone soon and I was thinking about getting the voyager and I want to know what the problems are exactly.

posted on 20 Jul 2008, 20:31

16. phire (unregistered)

I've seen dozens of them, and haven't seen any complaints like this. I don't doubt you saw 4 bad ones, but perhaps you were just extremely unlucky? The ratio of phones that work to the ones that don't definitely aren't in your favor.

posted on 03 Apr 2008, 17:12

10. The Dude (unregistered)

I love this phone. I have 3 different emails forwarded to this phone and regularly check facebook. I am a fulltime student and vzw employee and I utilize almost every function of this phone and have not been let down yet. The only problem is the sounds quality when a full volume. But who cares, Im over it. I also bought this phone for my mother. She is typically computer illiterate, but she cannot get enough of the html optimized browser, song ID, and VZ Nav. this phone is unstoppable! also, txting compared to the iPhone, o wow, there is no contest, the Voyager spanks it. I would honestly recommend this phone to all. =)

posted on 09 Apr 2008, 13:33

11. Tiffany (unregistered)

I recently purchased the voyager as an upgrage from the palm treo, I have to say what a big mistake. The volume not audible when the case is closed so 90% of the time I miss my calls. Also when you listening to the music that's all you can do you cannot access any other features on the phone.

posted on 22 Apr 2008, 14:32

12. phoner (unregistered)

the thing VZW has enjoyed deceiving people about is that the voyager is at all a competitor with the iPhone. And what is supposed to make it comparable? Because it has a touch screen. I'm sorry, but the sole impressive feature of the iPhone is not that it has a touch screen. The Voyager is a phone, not a smart phone, or a PDA, or any of the other devices that actually should be compared to the iPhone (or that the iPhone should be compared to) I work for VZW and I like the network, but it seems pretty obvious that people are mostly right about VZW's phone selection. I personally own an enV and (shhhh!) an iPod Touch. The Voyager is trash. Oh, and so is the xv6900.

posted on 04 May 2008, 00:28

13. ConsideringVoyager (unregistered)

I am considering the Voyager when I am due for an upgrade this Summer. I heard when the Voyager first came out that you could not use the music player and receive calls at the same time. Is that still true? What happens if you are listening to music and then receive a call? Thanks!

posted on 20 Jul 2008, 20:33

17. phire (unregistered)

Your music will pause and the incoming call screen will appear and give you the opportunity to take or ignore the call. If you ignore it, your music should resume.

posted on 14 Jul 2008, 12:07

15. dan (unregistered)

is it true that you MUST pay $15 extra into your plan for web browsing even if you don't use it?

posted on 20 Jul 2008, 20:34

18. phire (unregistered)

Nope, not at all. It's optional with the Voyager.

posted on 22 Jul 2008, 16:48

19. hailey (unregistered)

i had the krazor and it broke. :p so i was thinking about getting the voyager and my concerns were if the touch screen breaks when you drop it, cause i have heard that

posted on 24 Aug 2008, 21:11

20. Cam (unregistered)

The voyager is so awesome i think its the best since the iphone

posted on 21 Sep 2008, 21:40

21. BMWFisherman (unregistered)

I love my voyager. I havent had one problem with it. and if you want a touch screen phone that makes calls & txt 's then this phone is perfect for you.......but if u are like some ppl thinking they can run their company off of their phone and talk bad about it because its not a supercomputer, then go get a laptop.

posted on 10 Nov 2008, 16:17

22. Aubrey (unregistered)

its the enV...only with a touch screen.

posted on 01 Dec 2008, 15:53

24. (unregistered)

I want a voyager

posted on 31 Mar 2009, 18:56

25. ReduceGadget (Posts: 1; Member since: 23 Dec 2008)

This review has been linked from ReduceGadgetEnvy.com. http://www.reducegadgetenvy.com/Item.aspx?i=15

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Display2.8 inches, 400 x 240 pixels (166 ppi) TFT
Camera2 megapixels
Size4.64 x 2.12 x 0.71 inches
(118 x 54 x 18 mm)
4.69 oz  (133 g)
Battery950 mAh, 4 hours talk time

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