Conclusion:

We were excited when we started testing the phone, hoping that we’ll see something great and revolutionary. Sadly, the reality is different. Hardware-wise, the Touch HD is impressive with a large display and excellent build quality. As a phone, it offers many functions and a very good sound during a call, but the software is not innovative at all. TouchFLO 3D, which we’ve seen in Diamond and Pro is the best for a WM smartphone, but not for a multimedia device what we wanted to discover in the HD. The music player is good, we can live with the mediocre camera, but why the bad video capabilities and not the multiple codec/format support like seen in the rivals? This would have made it possible for the users to really enjoy HD clips. So far, the Touch HD is a good smartphone but doesn’t have what it takes to be a good multimedia phone. As we’ve said before, we hope this will be fixed by future software updates, making the HD the best Windows Mobile device available. What we would really love to see is Android on that beautiful screen, but that’s not expected officially.

Pros

  • 3.8” WVGA display
  • Very good size and construction
  • This is the phone for document viewing

Cons

  • Currently, it cannot play quality videos
  • Weak display performance in direct sunlight
  • More lag in the menu compared to Touch Diamond

PhoneArena Rating:

8.4

User Rating:

9.5
4 Reviews

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53 Comments

1. emblema unregistered

i really love the display of this phone and i am a HTC lover, but i am still considering the xperia .. waiting for a review of it

4. unregistered

I was about to buy this one too... Now I'm really considering the Xperia instead. Those 5MP photos look as if they were interpolated 2MP photos. Why couldn't HTC put their hands on some good (e.g. Zeiss) lens, borrow a samsung sensor and give us some good results? Is throwing in a Divx codec that expensive? Ok HTC, take a $150 more for the set and just make it happen... I can't avoid a comparison to say.. KIA motors: for some reason they must be thinking their brand should remain cheap and are trying to keep the prices low even when they don't have to. This way HTC is just losing market. hey.. take $700 per unit, not 550, but give us a decent camera to take photos with and we DO want a Divx player when we buy "HD" devices!

38. unregistered

I think there's something wrong with this review. I've read other reviews, as well as seen Youtube videos showing videoplayback and it doesn't seem to be the problem indicated by phonearena. Besides, the HD actually comes with hardware video acceleration, so videos should run fine.

51. yp198408

Posts: 1; Member since: Sep 26, 2009

I know a free program. Umm, actually, it's commercial, but you can get it for free via... Go ahead! You can also add DVD menu and chapter menu in a flexible way. Check their official site http://www.flvdvd.com/flv-to-dvd-converter/

2. losdrivare unregistered

Regarding the bar with letters to the left, sorting the contacts, this can be enabled or disabled in Contacts/Menu/Options, uncheck "Show alphabetical index". Howcome you never covered GPS performance?

5. unregistered

...How come the English in this review makes me think they can't afford a good dictionary, let alone a native English speaker to write it? "...we can live with the mediocre camera, but ***why the bad video capabilities*** and not the multiple.."??

3. The Dark Knight unregistered

Play.com have changed the price of this handset a few times over the past 4 weeks - it was £549, then £499, then went back up to £519 last week. £474.99 with the discount code is probably the best price for the time being.

6. koko unregistered

Hey Guys, its smartphone - with ability to install any third party software like Core player... not only video, but nothing is problem!

23. unregistered

If you read the review, they said that Core player didn't work that well with the device, as the video was choppy. READ!!!!!

28. unregistered

Bet u monkeys never even touched a smartphone. LOL. There is something in this technological term we call UPDATE. Every softwares will be updated. Just wait for a new version more suited for HD. Not suprised if you don't understand. Don't even bother. Sheesh. Monkeys.

46. Suatae

Posts: 3; Member since: Mar 01, 2009

The latest news on this problem is a new windows program made by Jandre from XDA-Developers. It's called "MP4HtcHD". With that, you can transcode and optimize any (avi, mp4, wmv, mkv, mpg, m2v, mov, vob, flv) video. You can even transcode direct from a DVD, including srt subtitle support for foreign films; as well as the ability to select the audio language of a multilingual DVD. It can also split, join, and preview your video. It's designed specifically with the HD and it's MP4 format. But the built-in quality and format support may change if HTC updates the HD to 6.5 when it releases the next generation touch smartphones.

50. heavybreathing

Posts: 276; Member since: Feb 26, 2009

*All software will be updated. Learn engish. Monkey.

7. unregistered

I have just bought this phone (unlocked) & have been experimenting with various video formats that i re-encoded from avi.files. To date the best result i have got from the built in windows media player is a H264 codec, MPEG-4(mp4), video 196kbps, audio 64kbps, 720x480 resolution, 23.976fps & audio sample rate of 44100 Hz. This is acheived by using a prog by Allok. The playback is smooth & in sync. I hope this helps people.

12. koko unregistered

its windows mobile, so WMV format must be supported too... try this

30. veronica2s unregistered

is the hd support divx?? is any 1 knows? many thanks veronica.

8. unregistered

how about standard divx/xvid not converted of recorded tv shows? will it play it with default software without conversion?

17. PhoneArena Team

Posts: 258; Member since: Jun 27, 2006

It doesn't play them at all. If you install Core Player they play, but not well. Check out the review text. Thanks!

31. veronica2s unregistered

thank you but how can i install core play? is that will make divx work on the hd? thank you so uch veronica

9. unregistered

Until Android gets ported to this thing it will never realize its full potential

24. unregistered

LOL!!! At the moment android sucks... It needs time to mature an enough software developers to make it usable.... the G1 was just a taste, not that great of one mind you, but a taste nevertheless of the entree that is to come.

42. unregistered

And Windows Mobile sluggish ugly interface is a good fit on this beautiful device???? You sound like you havent spent any decent time with the android os, yes it is young but it would be optimized greatly by the touch hd. Notification bar on Touch HD...i drool at the thought....of course you probably dont know what that is

10. Rocco Ruthless unregistered

I have a question for you UK guys. I have found several online merchants offering the htc touch hd for 250-300 USD. (about 167 GBP) Every single merchant that has this price I have found on Yahoo via google search. (which does not offer buyer protection from merchants using their services)http://www.walmartstore-inc.com/htc-touch-hd.html ,http://www.cellltd.com/htc-touch-hd--unlocked.html , and this one which doesn't even come up in the search anymore:http://www.adriannewworld.com/htc-touch-hd.html . I was curious if anyone on here has had *any experience with any of these merchants. I find it suspicious that the ONLY websites that have these kind of deals are all using Yahoo as their platform. What do you guys think? Thanks in advance, -Richard

11. unregistered

That's a scam man, in other words, do NOT buy!

21. unregistered

Be careful when giving your credit card number to so called "merchants". I can offer you my home for $300, would you buy?

47. Suatae

Posts: 3; Member since: Mar 01, 2009

Trust us, only buy from online "merchants" certified with buyers insurance, like amazon.com/amazon.co.uk. And use common sense, especially online.

13. moonman unregistered

"despite the OS limitation of 65 536 colors" WRONG! It's 2008 already, learn the facts, if you want to call yourself a Windows Mobile expert. http://blogs.msdn.com/windowsmobile/archive/2005/09/07/462187.aspx

15. PhoneArena Team

Posts: 258; Member since: Jun 27, 2006

Thank you

20. unregistered

so what are you trying to say moonman? that blog entry is a few years old, but basically says that 65k is the most wm will display (if not support.) every winmo device is 65k for a reason, be it good or bad

14. unregistered

I also would like to know if it play ok divx/xvid tv shows from the net (not converted, just as they are)? Such as heroes for example?

16. PhoneArena Team

Posts: 258; Member since: Jun 27, 2006

It doesn't play them at all. If you install Core Player they play, but not well. Check out the review text. Thanks!
Touch HD
  • Display 3.8" 480 x 800 pixels
  • Camera 5 MP
  • Processor Qualcomm MSM7201A, Single core, 528 MHz
  • Battery 1350 mAh(6.50h 3G talk time)

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