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HTC Touch HD Review

HTC Touch HD

Posted: , by PhoneArena Team


HTC Touch HD Review

We were excited when we started testing the phone, hoping that we’ll see something great and revolutionary. Sadly, the reality is different. Hardware-wise, the Touch HD is impressive with a large display and excellent build quality. As a phone, it offers many functions and a very good sound during a call, but the software is not innovative at all. TouchFLO 3D, which we’ve seen in Diamond and Pro is the best for a WM smartphone, but not for a multimedia device what we wanted to discover in the HD. The music player is good, we can live with the mediocre camera, but why the bad video capabilities and not the multiple codec/format support like seen in the rivals? This would have made it possible for the users to really enjoy HD clips. So far, the Touch HD is a good smartphone but doesn’t have what it takes to be a good multimedia phone. As we’ve said before, we hope this will be fixed by future software updates, making the HD the best Windows Mobile device available. What we would really love to see is Android on that beautiful screen, but that’s not expected officially.


  • 3.8” WVGA display
  • Very good size and construction
  • This is the phone for document viewing


  • Currently, it cannot play quality videos
  • Weak display performance in direct sunlight
  • More lag in the menu compared to Touch Diamond
PhoneArena rating:
User rating:
9.54 Reviews

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posted on 20 Oct 2010, 01:55

1. emblema (unregistered)

i really love the display of this phone and i am a HTC lover, but i am still considering the xperia .. waiting for a review of it

posted on 13 Nov 2008, 13:34

4. (unregistered)

I was about to buy this one too... Now I'm really considering the Xperia instead. Those 5MP photos look as if they were interpolated 2MP photos. Why couldn't HTC put their hands on some good (e.g. Zeiss) lens, borrow a samsung sensor and give us some good results? Is throwing in a Divx codec that expensive? Ok HTC, take a $150 more for the set and just make it happen... I can't avoid a comparison to say.. KIA motors: for some reason they must be thinking their brand should remain cheap and are trying to keep the prices low even when they don't have to. This way HTC is just losing market. hey.. take $700 per unit, not 550, but give us a decent camera to take photos with and we DO want a Divx player when we buy "HD" devices!

posted on 30 Nov 2008, 22:34

38. (unregistered)

I think there's something wrong with this review. I've read other reviews, as well as seen Youtube videos showing videoplayback and it doesn't seem to be the problem indicated by phonearena. Besides, the HD actually comes with hardware video acceleration, so videos should run fine.

posted on 26 Sep 2009, 07:05

51. yp198408 (Posts: 1; Member since: 26 Sep 2009)

I know a free program. Umm, actually, it's commercial, but you can get it for free via... Go ahead! You can also add DVD menu and chapter menu in a flexible way. Check their official site http://www.flvdvd.com/flv-to-dvd-converter/

posted on 13 Nov 2008, 08:04

2. losdrivare (unregistered)

Regarding the bar with letters to the left, sorting the contacts, this can be enabled or disabled in Contacts/Menu/Options, uncheck "Show alphabetical index". Howcome you never covered GPS performance?

posted on 13 Nov 2008, 13:43

5. (unregistered)

...How come the English in this review makes me think they can't afford a good dictionary, let alone a native English speaker to write it? "...we can live with the mediocre camera, but ***why the bad video capabilities*** and not the multiple.."??

posted on 13 Nov 2008, 10:00

3. The Dark Knight (unregistered)

Play.com have changed the price of this handset a few times over the past 4 weeks - it was £549, then £499, then went back up to £519 last week. £474.99 with the discount code is probably the best price for the time being.

posted on 13 Nov 2008, 15:34

6. koko (unregistered)

Hey Guys, its smartphone - with ability to install any third party software like Core player... not only video, but nothing is problem!

posted on 15 Nov 2008, 15:32

23. (unregistered)

If you read the review, they said that Core player didn't work that well with the device, as the video was choppy. READ!!!!!

posted on 19 Nov 2008, 18:28

28. (unregistered)

Bet u monkeys never even touched a smartphone. LOL. There is something in this technological term we call UPDATE. Every softwares will be updated. Just wait for a new version more suited for HD. Not suprised if you don't understand. Don't even bother. Sheesh. Monkeys.

posted on 01 Mar 2009, 04:24

46. Suatae (Posts: 3; Member since: 01 Mar 2009)

The latest news on this problem is a new windows program made by Jandre from XDA-Developers. It's called "MP4HtcHD". With that, you can transcode and optimize any (avi, mp4, wmv, mkv, mpg, m2v, mov, vob, flv) video. You can even transcode direct from a DVD, including srt subtitle support for foreign films; as well as the ability to select the audio language of a multilingual DVD. It can also split, join, and preview your video. It's designed specifically with the HD and it's MP4 format. But the built-in quality and format support may change if HTC updates the HD to 6.5 when it releases the next generation touch smartphones.

posted on 12 Mar 2009, 13:25

50. heavybreathing (Posts: 276; Member since: 26 Feb 2009)

*All software will be updated. Learn engish. Monkey.

posted on 13 Nov 2008, 17:15

7. (unregistered)

I have just bought this phone (unlocked) & have been experimenting with various video formats that i re-encoded from avi.files. To date the best result i have got from the built in windows media player is a H264 codec, MPEG-4(mp4), video 196kbps, audio 64kbps, 720x480 resolution, 23.976fps & audio sample rate of 44100 Hz. This is acheived by using a prog by Allok. The playback is smooth & in sync. I hope this helps people.

posted on 14 Nov 2008, 01:21

12. koko (unregistered)

its windows mobile, so WMV format must be supported too... try this

posted on 21 Nov 2008, 02:34

30. veronica2s (unregistered)

is the hd support divx?? is any 1 knows? many thanks veronica.

posted on 13 Nov 2008, 18:09

8. (unregistered)

how about standard divx/xvid not converted of recorded tv shows? will it play it with default software without conversion?

posted on 14 Nov 2008, 07:58

17. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

It doesn't play them at all. If you install Core Player they play, but not well. Check out the review text. Thanks!

posted on 21 Nov 2008, 02:38

31. veronica2s (unregistered)

thank you but how can i install core play? is that will make divx work on the hd? thank you so uch veronica

posted on 13 Nov 2008, 20:08

9. (unregistered)

Until Android gets ported to this thing it will never realize its full potential

posted on 15 Nov 2008, 15:34

24. (unregistered)

LOL!!! At the moment android sucks... It needs time to mature an enough software developers to make it usable.... the G1 was just a taste, not that great of one mind you, but a taste nevertheless of the entree that is to come.

posted on 09 Dec 2008, 14:27

42. (unregistered)

And Windows Mobile sluggish ugly interface is a good fit on this beautiful device???? You sound like you havent spent any decent time with the android os, yes it is young but it would be optimized greatly by the touch hd. Notification bar on Touch HD...i drool at the thought....of course you probably dont know what that is

posted on 14 Nov 2008, 00:56

10. Rocco Ruthless (unregistered)

I have a question for you UK guys. I have found several online merchants offering the htc touch hd for 250-300 USD. (about 167 GBP) Every single merchant that has this price I have found on Yahoo via google search. (which does not offer buyer protection from merchants using their services)http://www.walmartstore-inc.com/htc-touch-hd.html ,http://www.cellltd.com/htc-touch-hd--unlocked.html , and this one which doesn't even come up in the search anymore:http://www.adriannewworld.com/htc-touch-hd.html . I was curious if anyone on here has had *any experience with any of these merchants. I find it suspicious that the ONLY websites that have these kind of deals are all using Yahoo as their platform. What do you guys think? Thanks in advance, -Richard

posted on 14 Nov 2008, 00:58

11. (unregistered)

That's a scam man, in other words, do NOT buy!

posted on 15 Nov 2008, 09:07

21. (unregistered)

Be careful when giving your credit card number to so called "merchants". I can offer you my home for $300, would you buy?

posted on 01 Mar 2009, 04:29

47. Suatae (Posts: 3; Member since: 01 Mar 2009)

Trust us, only buy from online "merchants" certified with buyers insurance, like amazon.com/amazon.co.uk. And use common sense, especially online.

posted on 14 Nov 2008, 02:36

13. moonman (unregistered)

"despite the OS limitation of 65 536 colors" WRONG! It's 2008 already, learn the facts, if you want to call yourself a Windows Mobile expert. http://blogs.msdn.com/windowsmobile/archive/2005/09/07/462187.aspx

posted on 14 Nov 2008, 07:56

15. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

Thank you

posted on 15 Nov 2008, 02:10

20. (unregistered)

so what are you trying to say moonman? that blog entry is a few years old, but basically says that 65k is the most wm will display (if not support.) every winmo device is 65k for a reason, be it good or bad

posted on 14 Nov 2008, 03:42

14. (unregistered)

I also would like to know if it play ok divx/xvid tv shows from the net (not converted, just as they are)? Such as heroes for example?

posted on 14 Nov 2008, 07:57

16. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

It doesn't play them at all. If you install Core Player they play, but not well. Check out the review text. Thanks!

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HTC Touch HD

HTC Touch HD

OS: Windows Mobile Professional 6.1
view full specs
PhoneArena rating:
Display3.8 inches, 480 x 800 pixels (246 ppi) TFT
Camera5 megapixels
Qualcomm MSM7201A, Single core, 528 MHz
0.3 GB RAM
Size4.53 x 2.47 x 0.47 inches
(115 x 62.8 x 12 mm)
5.16 oz  (146 g)
Battery1350 mAh, 5.16 hours talk time

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