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HTC Imagio XV6975 Review

HTC Imagio 9.5

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HTC Imagio XV6975 Review

One area of disappointment is that the HTC Imagio XV6975 still continues to use the same 528Mhz processor that has been around for a while now, but thankfully the memory has been increased to 288MB RAM and 512MB ROM. This increase in size is noticeable as the system doesn’t feel as sluggish as the original Touch Diamond and overall responsiveness is better, but we do wish the processor was faster.

Unfortunately we had a slight issue with the phone’s call quality. Even though people we called said we sounded clear on their end, we could hear a bit of background “hiss” through the earpiece speaker, and there was some distortion if the volume level was raised past medium. There was also a good amount of distortion when using the speakerphone. Another weird thing we noticed is that when using the phone normally (not the speakerphone), we could feel the rear plastic battery cover vibrate when the other caller would talk. This was the first time we remember a Verizon phone doing this, but it is clear that the battery cover could use some beefing up. The phone’s reception was good, however, and we never had any dropped calls during our testing.

The 1500 mAh battery is rated to provide up to 5.3 hours of talk time or 13.5 days of standby time on a full charge. During our testing we were able to get up to 5.5 hours of continuous talk time, but had to turn all data connections off, such as Wi-Fi and email checking.


Overall, the HTC Imagio XV6975 is a worthy replacement to the HTC Touch Diamond for Verizon; through we wish it looked more fashionable. The large 3.6” WVGA display makes the Imagio stand out from other smartphones, and the updated TouchFLO 3D interface along with the Windows Mobile 6.5 Professional operating system make it easier to use. We also like the added functionality, such as VCast Mobile TV, VZ Navigator, Microsoft Bing and an FM tuner. The included camera takes good 5MP pictures outside during the day, but it isn’t much useful when indoors. Even though the call quality was good, it could have been better, especially if the background “hiss” could be removed. Currently, the HTC Imagio is the most advanced smartphone for Verizon, but it does lack a physical QWERTY keyboard, like on the HTC Touch Pro2. If you use your phone to type a lot, you should keep this in mind. At this point we’ll have to wait and see if the upcoming Samsung Omnia II, Motorola A855 Android phone, or BlackBerry Storm 2 will dethrone the Imagio from its top spot.


  • Easy to hold form-factor
  • Large 3.6” WVGA display
  • Windows Mobile 6.5 Pro with updated TouchFLO 3D interface
  • VCast Mobile TV
  • 5MP camera takes good pictures outside


  • Has an overall jejune design
  • Background “hiss” while in calls
  • Still requires 3rd party DivX player
PhoneArena rating:
9.5 Excellent
User rating:
8 19 Reviews

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posted on 20 Oct 2010, 01:55

1. bluehorseshoe (Posts: 17; Member since: 08 Jun 2009)

How can you give it a 9.5 if there is an issue with call quality? Bells and whistles are great, but these are phones nonetheless. That's at least a point or so in my book.

posted on 07 Oct 2009, 13:41 2

3. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

Under normal conditions the call quality was fine. The only issue was the faint background "hiss" that could be heard through the earpiece, which sounds like "white noise" (some phones have this while other don't), and if you turn the volume up all the way you'll hear some speaker distortion. But we found that having the earpiece volume set below medium is still plenty loud, and there is no distortion.

posted on 08 Oct 2009, 16:02 1

13. honoldng (Posts: 1; Member since: 08 Oct 2009)

One could just as easily argue that this is a portable multi-media/computing/camera/etc. device that happens to make phone calls. If you are more worried about phone call quality, there are thousands of basic cell phones available. People who are looking to buy this type of device are clearly looking for more than just phone calls.

posted on 07 Oct 2009, 12:00

2. ErikSax (Posts: 21; Member since: 20 May 2009)

Can you please show examples of the MobileTV service on the Imagio? That is the feature everyone needs to see demonstrated and evaluated. You only showed VCast Video, which we have all seen before.

posted on 07 Oct 2009, 13:52

4. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

The Mobile TV service is shown at the top of Page 4, it is not VCast Video. The label will be changed. -Thank you.

posted on 07 Oct 2009, 16:56

5. AvtoExport (Posts: 15; Member since: 02 Jul 2009)

What the DivX player you are installed ? I wont to... Please provide me Name and Web site to download ?

posted on 07 Oct 2009, 17:11

6. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

It can be found on the Divx site:http://labs.divx.com/MobileDownload Click on the Windows Mobile 6 Professional link, download, copy all the files to your smartphone and run the CAB file.

posted on 07 Oct 2009, 17:18

7. AvtoExport (Posts: 15; Member since: 02 Jul 2009)


posted on 08 Oct 2009, 02:24

10. sgtslayer321 (Posts: 36; Member since: 01 Oct 2009)


posted on 22 Oct 2009, 21:53

29. theo14461 (unregistered)

Thank you

posted on 07 Oct 2009, 21:27

8. se7en11 (Posts: 10; Member since: 05 Oct 2009)

Thanks for the great review. I've been waiting for this phone to come out for a while and was really looking forward to purchasing it. That was until the big press conference where Verizon and Google announced their two new Android phones. Anyone know how the HTC Imagio is going to compare to Verizon's HTC Hero?

posted on 08 Oct 2009, 00:29

9. j.as.on (Posts: 1; Member since: 07 Oct 2009)

You talk about the quality of the keyboard. Any chance we can get some video of it in action?

posted on 08 Oct 2009, 11:58

11. martycota (Posts: 28; Member since: 15 Jun 2009)

13.5 hours standby? How is that a good battery life? Considering my Touch Pro claims 350 standby hours and it barely makes it 2 or 3 days in good signal area, and you rate this as having a good battery life?

posted on 08 Oct 2009, 13:15

12. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

It should read "The 1500 mAh battery is rated to provide up to 5.3 hours of talk time or 13.5 days of standby time on a full charge." It will be corrected -Thank you.

posted on 09 Oct 2009, 08:20

14. brikz4real (Posts: 173; Member since: 24 Dec 2008)

Your review left out one very important feature; one that will make me send back my Touch Pro 2 (well within 30 days) to get it: The fact that it supports VCast w/Rhapsody. Gotta have my music .... and this will be the first WinMo device to support Rhapsody "subscription" service as well as downloaded music.

posted on 09 Oct 2009, 09:10

15. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

We have it listed on the top of page 4: "...media services like VCast Video, Music with Rhapsody, and Mobile TV" The upcoming Samsung Omnia II is also expected to have VCast Video and VCast Music with Rhapsody, but not Mobile TV. -Thank you.

posted on 09 Oct 2009, 15:54

16. brikz4real (Posts: 173; Member since: 24 Dec 2008)

Rechecked it....you're right. It's right there. My bad. Just wish Verizon had that feature in the TP2 as well.

posted on 13 Oct 2009, 11:21

23. WarBear (Posts: 1; Member since: 13 Oct 2009)

Just want to add a note since you have an interest in streaming media. I have had this phone since Oct 7th and instantly installed my Slingplayer Mobile w/ no monthly fee on the device using the 3g data package and NOT WiFi. Works outstanding! Full screen capable and even flips the screen to the side. Quite a nice picture, some blocks, and some frame rate issues....but overall extremely watchable quality. Watched my dolphins beat the jets last night since I was in an area with no internet, only the 3g :) On a side note it is capable of tethering using pdanet's software w/ no monthly fee. I was going to mention something else, but I forgot what I was gonna say....oh well.

posted on 30 Oct 2009, 16:55

30. usmc7898 (Posts: 1; Member since: 30 Oct 2009)

understand that you were able to load and us sliingplayer mobile on the Imagio, i'vve been using it on the xv6900 for the past year, but just recently my phones screen cracked.. Ipurchased the Imagio and loaded slingplaye rmobile, it boots up, but the controls at the bottom dont activate. any ideas???? your help is greatly appreciated.

posted on 10 Oct 2009, 21:30

18. Elysian (Posts: 1; Member since: 10 Oct 2009)

I'm frequently outdoors during the winter and I need to know if the touchscreen is responsive to cold/gloved fingers?

posted on 12 Oct 2009, 02:38

19. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

The Imagio has a resistive (pressure sensitive) touchscreen so it should be OK to use with gloves.

posted on 12 Oct 2009, 10:40

20. ryguy (Posts: 2; Member since: 12 Oct 2009)

Does anyone know if Windows Mobile 6.5 Pro will support Cisco IPSec VPN?

posted on 12 Oct 2009, 11:29

21. tringuyen82 (Posts: 2; Member since: 12 Oct 2009)

PhoneArena - I am considering this phone or Sprint's Hero. how does the touch/use compare using only the finger? Obviously, its resistive vs capacitive (sp) but I thought the resistive on Imagio was suppose to be quite good. I'd prefer capacitive, but would like to hear your thoughts. PLUS the screen on the Imagio looks a bit cheap. Glare? Thanks a bunch. Need the info, b/c I cant get a hold of the Imagio til Oct 20/21.

posted on 20 Oct 2009, 01:39

27. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

The resistive touchscreen on the Imagio is very responsive and sensitive. We didn't have any problem using a finger and not a stylus with it. Glare is only an issue if you are outside and the sun angle is reflecting on the screen, but any phone will do this.

posted on 20 Oct 2009, 11:20

28. tringuyen82 (Posts: 2; Member since: 12 Oct 2009)

Thanks for the feedback!

posted on 13 Oct 2009, 11:09

22. ryguy (Posts: 2; Member since: 12 Oct 2009)

Phonearena, can you please comment on the HTC Imagio's responsiveness switching between applications on this phone? According to some of the reviews on the Verizon Wireless website some claim the HTC Imagio is "sluggish" when switching between applications. Also, have you tested remote desktop on this phone, if so, what do you think of it?

posted on 20 Oct 2009, 01:36

26. PhoneArena Team (Posts: 258; Member since: 27 Jun 2006)

The Imagio seems to be faster than the Touch Pro2 when switching between applications. This might be because the Imagio has Windows Mobile 6.5 and the Touch Pro2 has 6.1. We have not tested Remote Desktop.

posted on 13 Oct 2009, 13:26

24. dialtone (Posts: 2; Member since: 12 Oct 2009)

My days with a stylus are over. But thanks!

posted on 18 Oct 2009, 13:16

25. angelsman (Posts: 1; Member since: 18 Oct 2009)

hello i am thinking of getting this phone i have heard great things about the htc imagio should i get one? please help

posted on 07 Jul 2011, 21:56

31. Memo (unregistered)

Can this phone use the GPS without a data plan? Or does it have to be online to work?

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HTC Imagio

HTC Imagio

OS: Windows Mobile Professional 6.5
view full specs
Display3.6 inches, 480 x 800 pixels (259 ppi) TFT
Camera5 megapixels
Qualcomm MSM7200A, Single core, 528 MHz
0.3 GB RAM
Size4.60 x 2.40 x 0.50 inches
(117 x 61 x 13 mm)
5.30 oz  (150 g)
Battery1500 mAh, 5 hours talk time

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