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HTC Hero Review

HTC Hero

Posted: , by PhoneArena Team


HTC Hero Review

As we said, one of the major drawbacks of the HTC Hero is that it tends to get sluggish. Although we think the problem can be fixed with a software update, we cannot help wondering why the manufacturer hasn’t integrated a more powerful processor. The device is equipped with 528MHz Qualcomm CPU, 288MB RAM and 512MB ROM.

The proper design contributes to the better performance of the phone during talks. The microphone that gets close to your mouth when you speak is the key factor behind the good feedback, provided by people we spoke with. The overall quality was excellent on our end as well. We would have liked it better if the handset delivered more powerful sound, but as a whole, in-call quality is among the best we have ever experienced.

According to the manufacturer, the battery of the HTC Hero provides about 7.83 hours of continuous talk time and 440 hours in standby and it would have been great indeed if this was the case. During our tests we were connected to the Internet almost constantly and ultimately, we had to charge device on a daily basis.


So, what do you think? Is the HTC Hero the much anticipated fairytale hero? The smartphone of the future? The best Android cell phone to date?

It´s only the last statement that holds true, at least in our own lights. Still, the HTC Hero demonstrates the good things about getting a device that fits well into your social routine. We do like the option of the phonebook being linked to Facebook and Flickr, and the gallery being linked to almost all of the popular social services. It would be nice to see support for MySpace and Friendster on board too.

As a whole, we are impressed by the Sense interface indeed. It goes to show that Android can be heavily personalized and allows turning the HTC Hero into a veritable reflection of your personality. The changes are easy to make and the interface itself takes minutes to get used to, even if it´s the first time you´ve seen it.

The more serious shortcomings of the device relate to its multimedia capabilities. While the camera is mediocre and there´s nothing to do about it, the expanded video codec support is in the hands of HTC programmers. Finally, the sluggish performance of the phone will surely dissuade many people on the search for a powerful smartphone from getting one.

All told, we can say the HTC Hero is definitely the device that all Android fans have eagerly anticipated and the phone that makes throwing away your old G1 worth the effort. It will undoubtedly overshadow the Magic and attract new followers of the path of Android. Ultimately, the handset deserves your consideration and will most probably become available through all major carriers, which will make it more affordable to consumers.

If you are interested in purchasing this device, please check our partners from Clove.co.uk

HTC Hero Video Review:


  • Different, but ergonomic design
  • Teflon coating that protects the device from scratches and fingerprints
  • Customizable and intuitive Sense interface
  • Excellent browser
  • Facebook and Flickr connectivity and functionality
  • Handy screen keyboards
  • Awesome in-call quality


  • Gets rather sluggish at times
  • Mediocre camera
  • Feeble video playback functionality
  • Bad sound quality through the boxed earphones
  • Teflon coating only available on the white version
PhoneArena rating:
User rating:
8.511 Reviews

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posted on 20 Oct 2010, 01:55

1. DontHateOnS60 (Posts: 872; Member since: 20 Apr 2009)

Wow, I thought this phone was dumb looking when I first saw, and it's still dumb looking now. It's not all about software either. I do like the 1/2 QWERTY though.

posted on 06 Aug 2009, 07:40

2. DontHateOnS60 (Posts: 872; Member since: 20 Apr 2009)

I'm still trying to figure out how exactly this is worthy of a 9, when so many other devices with a better combo of software and hardware get 8's. You guys like Android that much? Whatever...

posted on 06 Aug 2009, 15:43

3. behold--me (Posts: 650; Member since: 22 Jun 2009)

why teflon on white? what a load of crap the sense ui is very nice.....best interface judging on looks and appearance. WAY better than dull plain andriod.... why not better processor? say 800 mhz like the samsung jet? all those transition effects would need some power to get it all runnin smoothly.

posted on 22 Aug 2009, 10:15

8. Vandro (Posts: 17; Member since: 12 Aug 2009)

The teflon is supposed to prevent greasy fingers and dirt from staining the white, soft-touch plastic - believe me, it will. Adds grip, keeps away the dirt. It seems like there needs to be some pre-modification to Android to set it up for faster processors/bigger screens. If the software does not fully utilize the chipset it is running on - for example, Toshiba's skinned WinMo on the TG01 - we end up with an un-optimized, buggy OS with a good deal of lag that looks good. *See above*

posted on 07 Aug 2009, 19:08

4. MTLance (unregistered)

Sluggish phones turned me off by PhoneArena ratings. Sluggish phone should be rated lower. I have my iPhone 3GS never been sluggish before and I would be pissed if that happens. Of well another HTC fail product. Does anyone know the price for HTC Hero? I mean in New Zealand here, on retailer is selling HTC Hero more than my iPhone 3GS 32GB. And not to mention you have to fork out a couple hundreds NZDs for MicroSD card. What an epic fail pricing to me here lol.

posted on 19 Aug 2009, 13:38

5. laseczek29 (Posts: 1; Member since: 12 Aug 2009)

I got it!!! I bought it on 13th and I what to tell? It costed mi 480 euro and it was cheaper for 250 Euro than 32G iphone 3g in Poland. I was very curious it's better to buy Apple or HTC. I've checked all reviews, he, and decided to take htc:) Impressions? Hmmm, what makes me really nervous is...speed of the device. I hope it will be solved in soon future with something like software upgrade, otherwise I will sell that phone ASAP. Why? Lagging all the time, worse that it's shown in this review...:( It's really really nervous. You buy the device to use it without any problem but switching screens lasts sometimes ages... I'm a perfect sound maniac, but no bass or treble control in menu is ridiculous! Sound quality is just average, even compering with cheap SonyEricsson phones. Touch screen is awesome, colours, widgets, etc are also nice, but when you switch them, and suddenly want to make a phone call - he - it will tak almost 3 seconds to go to phone keyboard! Funny isn't it? I hope HTS solve it very soon. I'm really curious that Apple is like HTC, I mean slow, slow? Who can tell me? Because everyone say "ah, eh, i love it, etc" but is it truth? I heard the same with Hero, but honestly I can say, it's worth maybe maximum 200 Euro, not 500. So, I think I will sell it on ebay very soon and buy new iphone 3G :) So fellas, if you don't want to have a lot of laggs, forget about HTC... BR S ps. in Poland they don't give that nice looking case and wiper...:(

posted on 20 Aug 2009, 22:19

6. remixfa (Posts: 14605; Member since: 19 Dec 2008)

dude, an iphone, android, and for that matter, blackberry and windows, all are completely different. i have never been a big htc fan, their phones never quite work right for one reason or another. give me a trusty blackberry any day. it may not have all the fluff and sizzle, but it sure delivers a lot of great steak, where other phones, even the jesus phone, fall way short.

posted on 22 Aug 2009, 10:10

7. Vandro (Posts: 17; Member since: 12 Aug 2009)

Just flash the Hero ROM on to a HTC Magic/Sapphire/myTouch 3G. Same basic architecture underneath all the plastic, with a slimmer form. You'll only have to sacrifice the piss poor 5MP for a 3.2MP that can actually take accurate, but underwhelming, photos. And can you say "cheaper."

posted on 06 Oct 2009, 18:07

9. tomtom (unregistered)

This is an awesome phone! My friend bought his from JAB Cellular (http://www.jabcellular.com) and got a really good deal, and great service.

posted on 27 Oct 2009, 04:23

10. mjpower4 (Posts: 7; Member since: 27 Oct 2009)

I like the phone and the premise of it but as a first time G1 adopter previously I wouldn't touch android until they can get a handset together that has better battery life. The G1 was a good handset in theory and so is the Hero but I need to go longer than 24 hours without carrying a charger and car charger and spare handset. Shame will wait to see how further android handsets do next year

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HTC Hero

HTC Hero

OS: Android 2.1 1.5
view full specs
PhoneArena rating:
Display3.2 inches, 320 x 480 pixels (180 ppi) TFT
Camera5 megapixels
Qualcomm MSM7200A, Single core, 528 MHz
0.3 GB RAM
Size4.41 x 2.21 x 0.56 inches
(112 x 56.2 x 14.3 mm)
4.76 oz  (135 g)
Battery1350 mAh, 7.83 hours talk time

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