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HTC Hero CDMA Review


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HTC Hero CDMA Review

We were impressed with the call performance of the Hero and the phone feels great against your face. On our end things sounded perfectly good, though we wouldn’t call it a standout. Callers generally had the same impression. They had nothing bad to say about the device and they said we sounded very good. The speakerphone isn’t quite as good as the one of the Touch Pro2, but was still pretty impressive. HTC is doing a lot with that tiny speaker on the back!

Initially our battery life was horrible. It is rated for four hours of talk time, but the device would typically drain 40% or so every night with no use. Sprint issued a last minute software update that we managed to get our hands on and it drastically improved the performance. We can now go two days in between charges with moderate to heavy use.


We’ve been using the Hero for several weeks now to get a good impression of what the device really had to offer. As each day goes buy we are more impressed with the device and its performance. The battery life was our biggest concern, but that issue has been addressed. We’d prefer to see the remaining lag worked out, but it by no means takes away from the user experience. The feel is great, the apps are abundant, the phone performance is good and the device can be customized until the cows can come home.

The inevitable question for Sprint users, new and old, will be the Pre or the Hero. We gave the Pre our highest rating ever, and still feel that it was a really groundbreaking device. WebOS is way further along than Android was at this point in its life, but Android does have a year head start. In the end it will come down to things like physical versus virtual keyboard, expandable memory versus internal and ease of use (webOS) versus customization (Android.) We don’t feel there is a wrong or right answer to this question; each device has its own merits and it’s up to the user to pick what is important to them. One thing is clear however: Sprint customer have a pretty impressive toy box to choose from right now.


  • Android offers quite a few options, and HTC’s Sense UI gives the user control over almost everything
  • Great feel and build quality
  • Responsive display
  • Very good battery life
  • Good call quality
  • Great social network integration


  • Some lag is still present
  • We’d have preferred a display with more colors
PhoneArena rating:
9 Excellent
User rating:
8.5 31 Reviews

  • Options

posted on 20 Oct 2010, 01:55

1. remixfa (Posts: 14604; Member since: 19 Dec 2008)

lag is a factor from the sence ui. of course, u can root the phone and get the free app that uses a swap file on your mem card as extra system memory, making things smooth as butter again. i wonder if the "1 click root" will work on the hero? anyone know?

posted on 14 Oct 2009, 19:26

6. coleckelberry (Posts: 1; Member since: 14 Oct 2009)

what app is this and is it an approved android app ??

posted on 12 Oct 2009, 15:03

2. dialtone (Posts: 2; Member since: 12 Oct 2009)

Just played with this little jewel at the local Sprint store, and had to quickly move on as others were waiting to do the same. I can tell you it's very well built. I didn't experience any lag - the web browser was plenty smooth and the whole UI seemed well put together. Very impressed.

posted on 12 Oct 2009, 23:33

3. GoofyGirl_77 (Posts: 11; Member since: 09 Oct 2009)

I have a few questions - I'm seriously contemplating getting this phone but would like to know: 1. When the phone rings can you really silence it by turning the phone over? 2. Does this phone have a cut, copy & paste feature? 3. Is there a way to lock the screen when you answer the phone so you don't accidentally access other apps? 4. How is battery life compared to the Palm Pre? Thanks!

posted on 13 Oct 2009, 03:05

4. TheEclectic (Posts: 77; Member since: 23 Sep 2009)

65k colors? Fail.

posted on 13 Oct 2009, 14:07

5. tokuzumi (Posts: 1203; Member since: 27 Aug 2009)

I have been unable to find anything that is missing, with regards to colors.

posted on 16 Oct 2009, 21:04

7. letoauto (Posts: 2; Member since: 16 Oct 2009)

anyone haveing issues with software... dont like no proximity sensor... and hard to end a call???

posted on 17 Oct 2009, 01:00

8. GoofyGirl_77 (Posts: 11; Member since: 09 Oct 2009)

Ok - I got the Hero today - wow! It is stunning! I have not found any issues with lag, no proximity sensor really isn't an issue when on a call and I didn't have any problems ending a call. Very easy to setup. I recommend using the clean slate scene to start then after putting everything where you want it save it as a scene. Much easier than deleting and rearranging!! Just my .02

posted on 23 Oct 2009, 14:32

9. bigdog805 (Posts: 20; Member since: 06 Jun 2009)

Great phone, Just dont understand why sprint isnt promoting it like they did the palm pre. Android is a great OS, and have a well established app store where almost all the apps are free unlike most other app stores.

posted on 12 Nov 2009, 12:34

10. Cooper33 (Posts: 25; Member since: 31 Jul 2009)

I know phonearena rates the phones only between the phones of that particular cell phone carrier with which the phones are available. so tell me how he htc hero and the palm pixi have the same score? they're both and sprint, and this is clearly a much better phone becuase of the many capabilities is has in comparison to the pixi. god review i guess. but phonearena's ratings never seem consistent to me.

posted on 12 Feb 2010, 15:57

11. dweezilb (Posts: 2; Member since: 12 Feb 2010)

I've had the hero for about a week now and I like it, but the virtual keyboard is very hard to use. I'm coming from a TouchDiamond with a smaller resistive screen, but strangely I could type faster on the Touch because I could use my fingernails to pinpoint the key I wanted. With the Hero's capacitive screen I have to use my fingertip and I keep hitting the wrong keys. Strange that I prefer the resistive technology! Seriously considering trading it for a Samsung Moment for the keyboard.

posted on 19 Sep 2011, 14:25

12. abdul12345 (unregistered)

are yeh chahiye mujhe
contact urjently htc agent plzzzzzzz

posted on 13 Oct 2011, 11:37

13. angry consumer (unregistered)

This phone is such a piece of s**t.

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OS: Android 2.1
view full specs
Display3.2 inches, 320 x 480 pixels (180 ppi) TFT
Camera5 megapixels
Qualcomm MSM7200A, Single core, 528 MHz
0.3 GB RAM
Size4.46 x 2.22 x 0.54 inches
(113 x 56 x 14 mm)
4.50 oz  (128 g)
Battery1500 mAh, 4 hours talk time

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