GIGA-BYTE GSmart MS820 Review

Calls, performance and conclusion:

In-call quality is of utmost importance to any business customer, i.e. the phone has to deliver proper voice clarity and loudness. Unfortunately, the MS820 isn’t exactly the phone to make you happy in this regard. Voice clarity turned out rather mediocre on our end plus loudness leaves much room for improvement. Environmental noises were clearly audible, which paired with the sharp and unclear reproduction of our interlocutor´s voice made normal conversation almost impossible. Situation was almost the same on the other end, although people were apparently able to hear us a bit better than we could hear them.

In terms of hardware configuration, the GIGA-BYTE GSmart MS820 belongs to the midrange class of devices. It sports a Marvel PXA270 processor running at 520MHz. Using the device, you will eventually find out it lacks proper amount of RAM. It seems the 128 MB that it comes with are clearly not enough and cause lagging while loading icons, starting apps, etc.

The GIGA-BYTE GSmart MS820 is a pocket PC running on Windows Mobile 6.1 Professional. We could pass our judgment right away, since it doesn´t really bring out anything memorable on the saturated smartphone market. It´s a shame the manufacturer has failed to provide unique features and the device entirely owes its functionality to the operating system. Come to specs, the MS820 is a phone that features a 5-megapixel autofocus camera and a snappy processor, although things look less appealing in real life. As a whole, it illustrates the point that there is much more to a phone than its hardware alone. The Smart Touch interface offers limited personalization and you will find yourself in the standard Windows menus way too often. We cannot recommend the phone, since there are much better options at about the same price. Our hopes go with the upcoming GIGA-BYTE S1200 that looks much better and is expected to feature the manufacturer´s new Smart Zone interface.

GIGA-BYTE GSmart MS820 Video Review:


  • Great functionality
  • Suitable for business users


  • Limited personalization options
  • The display is way too small for such a bulky device
  • Bad audio clarity and in-call quality
  • Buttons could have been more comfy to use

PhoneArena Rating:




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GSmart MS820
  • Display 2.8" 480 x 640 pixels
  • Camera 5 MP
  • Battery 1300 mAh

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