Woman claims iPhone 4S spontaneously combusted and Apple will not replace it

We have heard stories like this before, a battery or phone spontaneously combusting or melting with no obvious reason...
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63. Taters

Posts: 6474; Member since: Jan 28, 2013

Regardless of fault, Apple should replace it since they basically charged her the price of three iPhones. Even if they replace it their profit margin is still $200 dollars, if a customer doesn't replace one its more like $400 profit. Apple raped her with a $400 profit margin and should take care of their victims. Period. It is their duty with 100 billion in liquid assets in the bank to at least try and protect their good image. If public relations was smart they would just tell phonearena to publish an article that says they sent this lady a new iPhone 4s and take care of their victims...er... I mean customers.

64. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Shibani bhujle? Looks like an Indian ... who is trying to be smart but failed miserably :)

68. samystic

Posts: 241; Member since: Mar 25, 2012

smells of racism... why bring nationality here???

79. Droiddoes unregistered

Well, when it comes to doing retarded sh*t and not having the foggiest idea how things work, Indians typically take the cake at least based on what I've seen the last 4 years in the industry

83. samystic

Posts: 241; Member since: Mar 25, 2012

i work in mobile industry... i get people asking for 'credits' for not using a contractual service, asking for a free handset just because he / she has an old one on the contract, etc. irrespective of nationality... o wait i m talking to an opinionated idiot with 4 yrs. in an 'industry'... come out of cave

66. ilia1986 unregistered

Image if there's someone like Dexter - just for cell phones - destroying the phones that deserve to die - iphones. :D

73. Ardoleon

Posts: 14; Member since: Nov 30, 2012

If the water indicator idea was from the second photo, that isn't a damage indicator, that's a SIM card... these photos dont show the indicators, which are located inside the headphone port, and near the charging adapter.

81. jli5att

Posts: 6; Member since: Nov 20, 2012

Wow that is pure liquid damage... I hate it when customers accuse the device of being defective when they know they dropped in their cup of coffee or ice melted from a cup of water and their phone was next to it and just didnt notice... Some people just like to play dumb. Especially nigerians

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