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Windows 8 usability report finds its seven deadly sins: Microsoft swapped features for color

0. phoneArena posted on 19 Nov 2012, 05:58

Windows 8 is a completely reimagined Windows. It aims to bring the new Modern-style user interface with its Live Tiles and simplistic ideas…

This is a discussion for a news. To read the whole news, click here

posted on 19 Nov 2012, 07:36 3

19. Victor.H (Posts: 789; Member since: 27 May 2011)

Thanks for mentioning those counter-points, and let me agree with you on one thing - Microsoft did an excellent job improving Windows 8 and Windows Phone 8 under the hood. Boot times, work on the kernel, security, great job, hands down. However this study is all about the interface. In the first case you mention Firefox, but what about Internet Explorer? And on the second point, we're talking about the modern UI where you can't see multiple windows at the same time. I still think those are not all that hard to fix with a slight redesign, so hopefully we get it sooner.

posted on 19 Nov 2012, 08:09 3

25. Contreramanjaro (Posts: 153; Member since: 04 Dec 2011)

I hate full screen apps on PCs and Macs. You lose too much important information in these views. I for one blame iOS and all the idiots that support that atrocious software. And yes, I can support that argument. It's not a troll or a rage, I've been saying it for years.

posted on 19 Nov 2012, 12:02

41. -box- (Posts: 3991; Member since: 04 Jan 2012)

@Victor have you tried using the "Snap" feature, carried over from W7? I've had 2 programs running side-by-side no problem on my 2 W8 computers, haven't yet experimented to see if they'll do more. Switching to a background program takes a moment, so there isn't much lost functionality except for ease of drag-and-drop. "Charm" it up!

posted on 19 Nov 2012, 07:53 5

20. Osman (Posts: 44; Member since: 07 May 2012)

PA, stop pointing fingers at Microsoft! Just like u guys don't like Windows We don't like Apple... We all have things we don't like but no one is interested in listening to ur story, everyone is busy with their own!

posted on 19 Nov 2012, 08:00 3

21. davkaramagi (Posts: 4; Member since: 21 Sep 2011)

Victor H, I might not be an "ëxperienced user" by your yardstick but I think i need to correct a few claims in your article because they are quite simply misleading.

Note: I recently updated my Samsung 7 Series Slate and it really works well with Win 8 Pro. Took me 1 day to get used to the UI and now the experience is actually better than Win 7 because of the more Touch friendly UI in Win 8.

1. Double Desktop - you can actually work very comfrotably within Metro without going to the normal desktop. Of course there're programs like Office which only start in the old Desktop mode but one can quickly switch back to Metro by clicking 1 single button on slate, keyboard or just use the charm by swiping from the right hand side of the screen. Takes an hr to get used to but it's really easy

2. Multiple windows - not really sure what you mean by this but the UI has easy ability to display split screen and work on 2 different programs at the same time. Just swipe from left and stop midway. The size can also be varied by swiping from left to right or reverse - not rocket science!

3. Flat style Icons - agreed, they are flat and not too fancy but that doesn't make them difficult to use or find! The Icons you use to make your argument are actually part of the charms and are always in the same place whatever program is open - always!!

4. Live Tiles - They can get confusing when you install many programs but the USER can very easily customise to only the few they want and even group them by subject or category. Not very confusing, trust me! When grouped it's even easier to just swipe across & get quick highlights based on displayed information then you only click the interesting tile that catches yours attention - not rocket science & trust me, anyone can easily get used to this

5. Charms - i find it amazing that "experienced" users find these confusing. The charms are always in the same place which ever program you are working in. I think this consistency should be commended.

posted on 19 Nov 2012, 08:04 4

23. jopancy (Posts: 74; Member since: 25 Apr 2012)

....I wanted to make the switch from W7 to W8. But I think I'll wait a while and see more reviews and how well people relates to the new OS.

posted on 19 Nov 2012, 08:11 2

27. xfire99 (Posts: 940; Member since: 14 Mar 2012)

This is what I felt, first time using Windows 8 desktop version and get tired of all confusing windows tile.

posted on 19 Nov 2012, 08:32 4

28. htclover (Posts: 2; Member since: 09 Dec 2010)


Everywhere on the web I see posts like these. I would amost believe windows 8 is the most worthless peace of software around.
But then, I have been using win8 since it came out as a developers beta. And I say, what is all this nonsence?

I Always thought people wanted new things and innovation. Well people only seem to complain when a product is NOT different and NOT innovative. When it actually is, they complain even harder!

Win8 is really fun and easy to use. It is fast, intuitive and just something fresh. Something microsoft needed. Unlike some other companies who do bearely change their software (I could be referring to a certain company who does this with their phones), Microsoft at least made a bold step. As a tech lover I can really appreciate that.

For those who do not yet have windows 8, go somewhere you can try it or just try it. It is worth it, Those points in the post are 1. not true or 2. just nothing to complain about.

Ps.: I use it on a non touchscreen desktop. It works perfect, unless scrolling is to difficult for you.

posted on 19 Nov 2012, 08:47 4

30. networkdood (Posts: 6330; Member since: 31 Mar 2010)

Yeah, I am sticking with Windows 7 for as long as I can. I skipped Vista and had previously stayed with XP for years - because it works...just as WIN 7 64-bit works great now.

posted on 19 Nov 2012, 09:03 2

32. Aeires (unregistered)

I've used Windows since 3.11 and can't remember a single time I've had a hard time learning the new iteration. Winblows 8 is nothing but confusion on the other hand. While I completely agree things need to evolve and progress, 8 is a step in the wrong direction. My prediction, W8 will fail miserably and W9 will look and behave much more like W7 does now.

posted on 19 Nov 2012, 09:59 3

34. Pdubb (Posts: 248; Member since: 08 Aug 2011)

How can they say experienced users and they can not tell the difference between Windows RT and full Windows 8. The Surface only has Office and IE on the desktop and everything else in the Modern UI. I installed Windows 8 on my old Compaq laptop and I have not experienced any of these pains. Multiple windows- check, finding things through gestures- check, and clicking through to what you want ??? The flat style is refreshing to me I don't like pictures telling me what I want to do all the time.

posted on 19 Nov 2012, 11:31

36. wp7tribes (Posts: 52; Member since: 12 Aug 2011)

i have been using windows 8 for a month now and i can say it loudly bye bye windows 7

posted on 19 Nov 2012, 11:34 1

37. Meeii (Posts: 10; Member since: 30 Oct 2012)

I wonder how people can have problem with this. I have been using windows 8 for months now and for me it's just been an upgrade. I spend like 95% of my time in normal desktop and it's just the same as windows 7 with improvement. What are everyone else doing that are so confusing? The few times I go into metro is smooth.

posted on 19 Nov 2012, 11:36 3

38. blattlaus (Posts: 70; Member since: 12 Dec 2010)

So a three year old has no problem using Win8, but 12 "Experienced Users" are baffled by it? (Search Youtube if you don't know what I'm referring to).

It seems to me that a group of people who have had years getting used to and learning Win7 are going to have trouble with a OS with a different paradigm and not like it. In 3 years, get a group of Win8 experienced users and give them Win7 and see what their responses are.

Dog Bites Man- People are more comfortable with the familiar then the new.

posted on 19 Nov 2012, 12:03 1

42. Aeires (unregistered)

How long has the 3 year old been using previous Windows versions? Probably never. Ever hear of positive/negative transfer of knowledge? Probably never also.

Every single iteration of Windows prior to 8 has been sequential. 8 is a totally new UI, so there's going to be confusion involved. People have been told for over a decade to hit the Start button to access their programs, now it's all live tiles. If you introduce 8 to a person who's never used Windows before, it would be easier to learn than if they had a very long background with the previous versions.

posted on 19 Nov 2012, 23:01

56. OccupyAJob (Posts: 7; Member since: 19 Nov 2012)

Obviously, you didn't go from DOS to Windows.

Some new users took to Windows, many many more asked me for a solid year over and over how to print something or find their files for them... Usually in the root.

Nothing is going to make a new UI easier for people with the attention span of a fruit fly. My own mother used Windows for fifteen years at work. She is an "experienced user," I still have to explain to her how to attach files to an email every other f@$&!ing month.

posted on 19 Nov 2012, 23:27

59. Aeires (unregistered)

Killing DOS might have been one of the best things MS did. I played around with DOS but not enough to mention it because I never really did anything serious with it. If you could remember the commands, you could get a some things done quickly but I don't know many people who actually knew all the commands.

I work in an IT department and I'm glad I'm on the Telecom side instead of the computer side. Dealing with a hospital full of nurses trying to learn W8 isn't my idea of fun. Fortunately we just upgraded to W7 so that's a few years away.

posted on 19 Nov 2012, 12:06 5

43. doody (Posts: 14; Member since: 24 Jun 2012)

Part of my answer is a cut and paste from another thread I answered.
Used it on a touch screen, it was awesome!

Then I used it on a computer with a mouse, first 20 minutes, I had to adjust to the difference between it and windows 7. After 20 minutes, new how to use it completely and must say it is just as great as the touchscreen experience. Looking at it from a business experience and hearing everyone, especially the IT's out there complaining about no start button and it's not made for business, I now realize that those IT guys are morons or have never even used Windows 8 yet. It is so much better than Windows 7, especially for business. Also, there is a "START BUTTON" it's just the metro look now, and if you need to get to system setting or other system controls it is now as easy as right clicking the start button on the desktop screen.

Also as far as performance, it is really fast, makes you feel like you bought a new faster computer with an ssd. It loads windows way faster, and I have found that a lot of my programs and appz have been loading way faster. Even 3D rendering is faster.

1)Double desktop problem: Really it's that confusing, one is a start menu, one is a desktop, after 15 minutes of use one should grasp this.

2) Lack of multiple windows: metro start screen has spit screen and desktop has multi windows. what's the problem? why would you need multi window for the start screen why not just use desktop if you ever need that?

3) Flat-style icons: yeah there flat, I like them. The point was a more modern clean look without shadows and effect to reduce memory usage. And really you have a hard time distinguish them from other types of content?

4) Low information density: If that does bother you for some reason, which is a users own preference, then that's the apps fault not windows 8.

5) Live Tiles are too active: This is a ridiculous statement and should be fixed, especially when you can turn off the live tile so easily and make it just show the name of the app.

6) Hidden charms: out of sight, out of mind: So when we first had to find system controls and such when we moved to Win 95, it was that much easier that learning where they are in Win 8. We should just never learn anything again to move forward?

7) Confusing gestures: really? confusing, swipe left screen, swipe right screen... are you kidding me, I figured out most of them without any help in about 5 minutes. I think most users would be able to do the same. plus Windows 8 gives you a tutorial on how to use Windows 8 during install. I love how once again, we should not learn anything new to move forward.

This article seems a little over the top on complaining about a OS, to the point of where Icons with no shadows are hard to understand, come one. windows 8 is solid and fast! and I mean fast! uses less ram, and is easy to understand. Everyone took time to understand Win 95, so why cant you take 15-20min to learn windows 8?

posted on 19 Nov 2012, 12:29 1

44. Jyakotu (Posts: 854; Member since: 12 Dec 2008)

When I upgraded to Windows 8 from Windows 7 on my laptop, a non-touch screen one, it wasn't all THAT difficult to get used to. It took me, like what, 10 minutes tops to figure out how to fully use Windows 8. The Desktop app is there and it's EXACTLY like Windows 7. The Start Screen is actually really neat, especially with the Live Tiles and you can pin ANY program on the Start Screen.

posted on 19 Nov 2012, 12:54 1

45. downphoenix (Posts: 3165; Member since: 19 Jun 2010)

Im enjoying Windows 8 personally. My HTPC boots up about twice as fast as my main PC now, and in loading up some apps, its a lot faster. Also, if you have an issue with an app locking up or freezing and need to close it, the process is really painless in Windows 8, when you click close in the task manager, it just closes, it doesn't throw a hiss fit some of the time it does with previous versions.

posted on 19 Nov 2012, 14:09

46. RapidCat (Posts: 351; Member since: 12 Jun 2012)

test it for 3 days and i get back to windows 7,
maybe windows 8 good for phone and tablet, but for desktop and power user this windows suck, to confusing with settings.
and last untill all apps can support windows 8, i think better use windows 7

win 8 have fast file transfer , increase like 30% in my pc and graphic speed.
internet connection stable and i can get maximum speed when download using browser..
new task manager is good
system security good ( sometime make harder to run apps)

posted on 19 Nov 2012, 15:13

48. brenty108 (Posts: 7; Member since: 16 Aug 2012)

Windows 8 is rubbish now. hey Bill Gates its time to take back your company from that mad man.

posted on 19 Nov 2012, 15:17

49. Jkidd569 (Posts: 10; Member since: 05 Feb 2011)

Honestly, some of you guys are just be lazy. When a political figure shouts out that change is good we're all for it, not knowing what changes he'll implement. With just Windows 8 now you guys are against it, because its not like windows 7 thats stupid. The flat style icons complaint in the article is just complete nonsense what are you blind. Windows 8 is a really amazing os, yea it may take some time getting used to but its worth it. The live tiles dont move to fast unless its in another language and youre reading it for the first time.

posted on 19 Nov 2012, 15:52

50. speckledapple (Posts: 892; Member since: 29 Sep 2011)

I personally love Windows 8 but I take issue with many of the things in the article and the reason is a proven example of touch screen as a a whole. The history of a touch screen device was never one of ease. People said much of the same things about them, things are hidden, no clue what to do, and many other issues that come with learning a new tech. The windows 8 system is no different than that but it seeingly being made out to be oh so difficult.

I think its great that Windows 8 exists and will be around for a very long time. I also think that there will be no repeat of Vista. As more systems are released, as more computers work with it, and more people use it, all of a sudden it will get the proper play it deserves and most likely will be praised for it. Such is the way of the world.

posted on 19 Nov 2012, 15:55

51. twens (Posts: 1062; Member since: 25 Feb 2012)

I have a very strong feeling all the people commenting here think reviewers are experienced and know a lot about products. When you keep on listening to reviewers you will never learn and get to know a product well enough for yourself.am sure most of you also don't have windows 8. Am using it and all I can say is windows 8 is just like windows 7 or even better. Use it before you complain. You guys just hate change. Grow up and stop nagging.

posted on 19 Nov 2012, 20:02

53. jroc74 (Posts: 6019; Member since: 30 Dec 2010)

Everybody that wants to hate on Vista....think about this for a minute....

XP came out...had some updates, fixes. XP was no where near as good then as it is now. Vista came out. Win 7 came out. Look how long XP was out, had fixes before Vista came out. Now look how long Vista was out before 7. Now 8.

Another thing....look at the difference between ME and 2000 and XP. Look at the difference between Vista and 7. Exactly.... Really...7 is Vista SP2 when you think about it.

If Vista had the same amount of time as XP did.....there would be no 7. Probably no 8 too. MS woulda just introduced an updated UI. Sometimes, you have to look at the bigger picture.

posted on 19 Nov 2012, 23:11

57. OccupyAJob (Posts: 7; Member since: 19 Nov 2012)

Some bad comparisons there.

Windows had two different kernels going side by side for many years. The NT kernel was the business kernel, it evolved into 2000 and XP. It was always a pretty solid kernel.

ME was a total cluster which evolved from the 95 kernel. The consumer kernel was always trash from the start until it collapsed under its own weight in ME.

Vista was supposed to be a completely new kernel but they tried to do too much at once.

posted on 19 Nov 2012, 21:12

54. dbeltz (Posts: 1; Member since: 19 Nov 2012)

Yet another reason to move to Linux. I happen to be very happy with CentoOS 6.3 (More or less Red Hat enterprise) but Ubuntu and Suse are amazing products and wow talk about killer prices and amazing apps too. Microsoft could end up like RIM (Blackberry) a few flops and the market is theirs to loose and the others are coming up fast. Look at Android (Linux Based.) Apple ate most of Rim and Adroid too the rest. Microsoft is losing ground fast to Apple and Linux in the workshop and workstations and slowly eating away at Home user market. Look at the Samsung, Motorola, Asus, Acer, Lenovo, From kids toys to cell phones. It is the future. Starting with Android and Bleeding into the other linux families as they somewhat unify in some high end productivity apps and work on ease of use and installation. Microsoft could be on its way to fall.

posted on 19 Nov 2012, 23:17

58. MC1123 (Posts: 1256; Member since: 12 Nov 2012)

i really dislike Windows 8! very confusing to people who is use with the good old look of windows 7... its really annoying to people who dont have touch screen loptops and desktops too!

i just wish it isnt a flop...but the idea for touchscreen is good...but for those gestures for loptops is very confusing!!!

windows 8 is good for touchscreen but for desktop and loptops... no!!!

posted on 20 Nov 2012, 10:53

60. 7thspaceman (Posts: 1583; Member since: 14 Feb 2011)

windows 8 is the product of the Windows team under Sinofsky who just left Microsoft .
he wanted to change a lot of things about Microsoft windows including dumping tried and true windows programs that worked it is said his team even wanted to get rid of NTFS which made no sense since window NT, XP windows 2000, Vista and Windows 7 use it. to make a new system that would make it incompatible with past Microsoft OS's is a no no! Microsoft will now review Windows 8 as it prepares for Windows 9. Microsoft CEO Mr. Ballmer wants all Microsoft devices to work seamlessly together so Microsoft has a very strong ECO system.. all Microsoft Personnel in all division's are to work to get this done or they will get the AXE. Sinofsky had to leave because he knew the way he wanted things done wont work anymore at Microsoft The Windows team he left behind could go if they do not shape up to help make a strong Windows devices Eco system and that means working well with other Microsoft divisions or leave the Company.

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