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Verizon will give its customers time to plan before eliminating grandfathered unlimited data plans

0. phoneArena posted on 17 May 2012, 16:03

After worrying many of its large customer base yesterday with talk that grandfathered unlimited data users will no longer be able to have all the data they can eat, Big REed says that it will give its customers time to plan before forcing them to make a decision

This is a discussion for a news. To read the whole news, click here

posted on 17 May 2012, 17:02 5

12. robinakilt (Posts: 10; Member since: 30 Mar 2012)

Verizonwireless does not treat customers like they used too. They should start to give a packet of KY jelly with every phone they sell. Because they get you on the price of the phone and then they get you on your bill!

posted on 17 May 2012, 17:09 2

18. robinakilt (Posts: 10; Member since: 30 Mar 2012)

Once they force me into a tired plan I have no need for a smartphone. Time to dust off the old clamshell and house phone. LOL

posted on 17 May 2012, 19:31 1

29. dfpickens (Posts: 11; Member since: 17 May 2012)

I dare you, try TMO and then when your service is ATTROCIOUS, remember me saying "I told you so". You get what you pay for.

posted on 17 May 2012, 17:02 2

13. johnriii (Posts: 240; Member since: 17 Oct 2011)

from what I've been reading and hearing all over the internet, if you have unlimited data now, WHEN you upgrade (change phones) you would then be forced to choose one of the soon to come tiered plans. My upgrade eligibility starts July 2013, so if my guess is correct, then I'm good for about the next year. My Tbolt sure will miss netflix and YouTube after that point.....

posted on 17 May 2012, 19:40 1

34. dfpickens (Posts: 11; Member since: 17 May 2012)

That is true. Suggestion man, but if you want to get into a new device, add a line now, get the new phone and put it on your line and then cancel your current line when it's out of contract. I know it's 10 a month more, so maybe $150 or something extra cost, but it will let you get a new phone and keep that unlimited data for another year or so. Up to you, but I'd gladly pay an extra $150 to keep the unlimited for another year.

posted on 17 May 2012, 17:06 3

17. amazinghorse (Posts: 38; Member since: 14 Dec 2009)

Mwa ha ha! And after AT&T sees how successful Big Red is with tiered data they will jump right on board. It almost always happens that the plans of the big two stay fairly lock step. And then Sprint and t mobile will get a few subscribers that will promptly return to the embrace of the big two after enduring dropped calls and spotty coverage. And then you will hook your fridge into the mothership. And your car. And your clothes dryer. Mwaa, ha, ha!!!!!! Burn! Burn! Burn!!!!!! And then Lowell McAdam will admit to you that he is really your father...and your mother.

posted on 18 May 2012, 00:35 2

70. amazinghorse (Posts: 38; Member since: 14 Dec 2009)

Why would some cold hearted bastard thumbs down this? Are you daft? Or are you really afraid that Lowell is your mother? Cause that would scare the poop out of me. I might see Lowell and go "Lowell, what the sam hell are you doing in my mother's basement?" and then he would say "You mean MY basement, for I AM YOUR MOTHER!!!!" and then I would be all "NNNNOOOOOOO!?!?!?!?!?!?" while dropping a deuce in my pants.

posted on 18 May 2012, 08:41

82. Kevro_86 (Posts: 42; Member since: 19 Oct 2011)

...this made me freaking laugh out loud as I was readingg through this otherwise miserable topic! thanks

posted on 17 May 2012, 17:43

19. android1234 (Posts: 167; Member since: 09 Feb 2010)

Does this only apply if you upgrade from a 3G phone to 4G, or just uggrade in general? And what if one of my lines i dont upgrade, but another line does upgrade, will that all the lines? As of right now its still confusing on the details what verizon plans to do. But all i know is i use about 10 gigs a month and im not going back lol....only if my work had wifi...my record was 112GB one month.

posted on 17 May 2012, 19:38 2

33. dfpickens (Posts: 11; Member since: 17 May 2012)

If you used 112 GB, you are the type of customer they don't care to lose. Guaranteed.

posted on 17 May 2012, 17:44 4

20. anonimust (Posts: 19; Member since: 12 Jan 2012)

I agree that Verizon more than likely is willing to see some customers leave. They probably have it all figured out that the most likely customers to leave are the "data hogs". Having those customers leave to Sprint or T-Mobile increases the costs for those companies with a lower profit margin since they use more and pay less.

The vast majority of VZW subscribers however probably will not use more than the data caps and the changes will be just "meh" to them and they will stay put.

Verizon probably expects a 2% churn and it will more than likely only be the heavy users, not the light users. Thus profit margin per customer increases. When the heavy users go to Sprint and T-Mobile and weigh down the experience on those networks, the light users switch to Verizon and at&t, bringing up their profit margins even more.

On the other end, they wmay get some folks still on feature phones to upgrade to smartphones thereby increasing revenue opportunities.

posted on 17 May 2012, 22:59

65. parkwaydr (Posts: 572; Member since: 07 Sep 2011)

True, but sprint somewhat makes up for costs with that stupid 10 premium they charge for smartphones.

posted on 17 May 2012, 18:42 1

21. Mxyzptlk (unregistered)

Baww, Verizon axing unlimited data. Here's the deal, go elsewhere if you're that ticked. Data is expensive and people abuse it.

posted on 17 May 2012, 19:33 1

30. dfpickens (Posts: 11; Member since: 17 May 2012)

If you use insanely large amounts where it's an issue then you deserve to pay more. Simple as that. I use at least 5 gb a month, but I'd gladly pay for than deal with Sprint's SLOW network. I'd only use a couple GB there because of how long it takes for things to load. It's that simple. If you want quality, don't complain. If you want garbage service, Sprint will gladly take you.

posted on 17 May 2012, 18:53 1

22. Azure01 (Posts: 127; Member since: 16 Aug 2011)

Well they just hung themselves, I seriously hope that all of you who say you're leaving verizon keep your promise. If enough customers leave then this idiotic idea won't rollover to at&t.

posted on 17 May 2012, 19:37 1

32. dfpickens (Posts: 11; Member since: 17 May 2012)

Well, sorry to burst your bubble, but this "idiotic" idea is already in the works for AT&T. It already came out, apparently you don't keep up.

posted on 18 May 2012, 18:24

90. Azure01 (Posts: 127; Member since: 16 Aug 2011)

Apparently not because I changed my phone last may and still have my unlimited data but hey its a new year right? Smh

posted on 17 May 2012, 19:20 3

25. claych2 (Posts: 5; Member since: 17 May 2012)

VZW has done this thru their life in the wireless industry. I use to work for them so I can advise you of the tactic. What happens and how they force you on these plans is that they require the phone upon activation to be put to a specific plan that required the plan change. The phone can't be activated until it is put to that plan. This allows VZW to force you to move to those plans if you select that device as your next device. Or they will force you to choose a model that doesn't have that requirement and thus you can stay. However, by the sound of it, all newer LTE devices they have will require this move. I have seen it with basic devices forcing people to pay per MB vs using unused minutes from non smartphones, to smartphone plan changes. This was just the next step in how they get smartphone users to move into these forced plan rates.

As to why this is brought on, they just don't have the bandwidth to allow for unlimited 4G LTE. The amount of data that is used by people now adays is not was was planned for back when LTE when even being concieved as an option for them. Now they are trying to get that bandwidth thru the proposed AWS purchase with Comcast that could have significant monopoly concerns down the road when it comes to Cable and Wireless merging and the data streams available to all carriers. I find it hillarious that a company as large as VZW has to tell thier customers to use WiFi instead of the service you pay for. I could never tell my customers that. If they pay for something, they should be able to use it. Not tell them to look elsewhere. Oh and then hearing now that they are telling 4G customers to surf with 3G instead. That is pathetic. So much for the valued network they have.

posted on 17 May 2012, 19:36 2

31. dfpickens (Posts: 11; Member since: 17 May 2012)

Are you really this ignorant? I'm actually flabergasted... Nothing you are saying even makes sense. You are one of the people who know just enough about nothing to try and sound intelligent. Glad you don't work for Verizon anymore, I sure wouldn't want you touching my phone.

posted on 17 May 2012, 20:12 3

35. claych2 (Posts: 5; Member since: 17 May 2012)

This is just information you don't have. This is truth. Part of why they do this is profit while the other part of it is bandwidth issues. If you haven't heard, most carriers are now running into wireless bandwith issues with the amount of data that is streamed. It can't be helped. It wasn't accounted for. Its why each carrier having issues is looking into alternatives either with wifi and making customers use it first, or purchasing more spectrum to deal with it. If you look at your fine print too, you don't have unlimited data. It is actually 5GB and they can restrict you or even boot your off the network for overusage. Now don't get me wrong, I have only seen this twice, but it happens.

Also, this just comes shortly after VZW announcing home telephone service thru LTE. Now this data change. It is one to support the other. Add to that, the recent spectrum purchase request. Come on man, you really can't see this?

I am not a VZW basher. I really am not. Alot of what we did while I was there was amazing that they accomplished. When you look at what is going on now with them and the network crashes they have and the accompanied bandwidth issues, they have gone the opposite way. I have friends who still work at VZW. Even they have said things aren't the same right now.

All I am saying is look at everyting around you and see it with true color.

posted on 17 May 2012, 21:29

49. tedkord (Posts: 13785; Member since: 17 Jun 2009)

The 5gb fine print was removed a couple if years ago for smartphones.

posted on 17 May 2012, 22:06

55. claych2 (Posts: 5; Member since: 17 May 2012)

Ah, like I said, been away from them for a while :-)

posted on 17 May 2012, 20:37 2

37. hepresearch (unregistered)

Verizon is only doing what all the others have already done (except for Sprint... but with LTE on the way, even their day will come), and what every provider in the industry has already planned on doing at some point in the near-term...

Verizon and T-Mobile helped to lead the "data plan requirement for smartphones" charge back in 2008, followed by AT&T in 2009 (a sad day, indeed... although I managed to fly under-the-radar for the better part of 2 years by using unlocked Nokia Symbian S80 2nd edition and S60 3rd edition devices with my own secure connection handling protocol built into custom ROM's, thereby hiding my IMEI from network scrutiny). Verizon also led the charge for LTE adoption, which resulted in everyone else doing the same... "one technology to rule them all!" When it came to data plan limits, though, you can thank AT&T and T-Mobile for leading the charge to ration wireless bandwidth to us all. Now, T-Mobile is charging insane fees for ever-tinier amounts of data (300 MB in a week for $15 on a prepaid broadband connection? $30 to share 200 MB between 2 postpaid smartphones for a month? Really???), and both AT&T and Verizon are threatening to raise rates, too. Shared data being pioneered by both AT&T and Verizon? Just wait and see what's coming down the pipe next...

Oh, and AT&T is sending customers letters, like the one my parents got here in Pennsylvania, telling us that we have to get UMTS-capable (3G) phones because GSM (2G) services will be turned off in our region by the end of the year. That's absolutely fabulous... my Sony Ericsson Z300a piece of garbage (I'm still waiting for it to completely fossilize) really WILL BE consigned to the dust-bin of mobile phone history. I think I'll rebel by buying a prepaid AT&T Huawei U2800A for $19.99 and just slipping my SIM into it... cheap 3G voice access on the cheapest piece-of-plastic-junk no-contract AT&T phone that money can buy...

posted on 18 May 2012, 00:42

73. Forsaken77 (Posts: 553; Member since: 09 Jun 2011)

What are you doing on this site if you're still using a 2G device?

posted on 18 May 2012, 09:15

86. hepresearch (unregistered)

As if that really matters...

posted on 17 May 2012, 20:37 2

38. MartyK (Posts: 929; Member since: 11 Apr 2012)

Everyone should be upset over this, no matter your carrier, cause once one carrier do it they all will do this; Verizon customer ( most or all of them) need to stick together, and on June the 1st over load Verizon with the threat/cancel your service; only then will they allow people to keep their Unlimited plan.

posted on 17 May 2012, 20:44 1

39. hepresearch (unregistered)

Doesn't always work... look at what Sprint-Nextel did when 250,000 customers were bothering their customer service department over account changes and service disruptions... Sprint cancelled ALL of their accounts on a whim, just like that, and told them all to get lost!

posted on 17 May 2012, 20:54 1

44. MartyK (Posts: 929; Member since: 11 Apr 2012)

I understand what you mean; however, these customer wasn't Sprint main Clients, Plus Sprint was trying to get their hands on the airwave that Nextel had. I think this would be different, just like when Verizon try to add the pay-fee to the customer they gotten so much push back they had to cancel that money maker.

posted on 17 May 2012, 20:59

45. MartyK (Posts: 929; Member since: 11 Apr 2012)

None of these Carrier can afford to lose (threat to lose) 10,000 customer in 1 month, their stock-value would shake with fear of customer abandon the company.Even with 5 to 6 thousand people calling the company would send a shock-wave; Not to mention the threat of going to AT&T ( their competitor) would put a end to this foolishness.

posted on 17 May 2012, 21:14 1

46. hepresearch (unregistered)

Apparently, Sprint-Nextel circa 2007 decided they could. I know because I was working there at the time. I was an authorized 3rd-party business-to-business account exec, so I actually got to deal with Sprint care on behalf of many corporate clients, though I mostly did everything I could through the automated online channels. Sprint customer care was rated the poorest of all of the carriers back then (thankfully for Sprint, it has since improved big-time, but I didn't stick around for it), and with 250,000 angry customers constantly calling in because of issues that were not easily resolved on the care lines, Sprint actually axed all of their accounts... mailed out notices to the 250,000 customers sent away in a single day. Don't believe me? You can Google it, or whatever... it happened, and I was working with Sprint when it did happen. Like I said, my clients always came directly to me, and didn't have to deal with care, so none of my clients lost their accounts, but my coworkers and I were quite aware of what was going on at the time as our employer was wise to make us aware of this news.

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