Verizon to charge $2 for monthly bills paid online or over the phone

Starting January 15, every Verizon customer who chooses to pay their monthly bill online or over the phone will be charged a $2 “convenience fee” for the transaction. That is what becomes evident after...
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1. SGS2isBetter

Posts: 2; Member since: Dec 29, 2011

WOW verizon all I can say is FU! you screw us by taking away unlimited screw us when you didn't give us SGS2 instead you give us a nexus that is not even a true google experience phone and is full of problems and inferior hardware than you screw us when you started charging $299 for a phone with 2 years contract and now this BS FU verizon!

3. Phullofphil

Posts: 1789; Member since: Feb 10, 2009

Though I agree this is petty you might just switch to att or tmobile because you will never be happy

23. phonetech23

Posts: 2; Member since: Dec 29, 2011

and you will be right back to verizon

28. devon613

Posts: 127; Member since: Oct 13, 2011

i would hope not verizon is overrated

38. items17070

Posts: 70; Member since: Dec 20, 2011

I agree with you on that devon613... as far as phonetech is concered, I have had services with all the major carriers and I have used VERIZON the least, for one, there service is NOT ALL that outstanding anyway,,, and 2, verizon is GREEDY! I THINK everyone should show verizon the response that customers of Bank of America did when they decided to charge $5 for the stupid debit card! look how long that lasted!

8. sleepyjohnny

Posts: 151; Member since: Dec 16, 2009

Hmm well if you already had verizon, they didnt take away any unlimited data from you. I still have it. I have a galaxy nexus and im ttping on it right now. Its awesome. Im sorry if you feel that having an app to check your account and having an app to transfer contacts over just in case youre not coming from an android phone, ruin the google experience for you. Clearly you dont sound like you have verizon and if you do, your nagging is irrelevant because youre complaining for the sake of complaining.

39. items17070

Posts: 70; Member since: Dec 20, 2011

If you think you going to have that so called UNLIMITED DATA, forever, LOL , you got another thing coming!! LOL

47. thephoneguy92

Posts: 191; Member since: Dec 29, 2011

I don't understand why you are complaining the Verizon got rid of unlimited data. Sprint is the only carrier with true unlimited data and look at there coverage. T-Mobile slows your data down to unusable Edge speeds. AT&T also doesn't have unlimited data. So why are you ragging on Verizon? Surely you are aware that Verizon's service is superior to Sprint and T-Mobile, or else you would switch to them to get your unlimited data.

18. Alantef

Posts: 288; Member since: Sep 14, 2011

i wouldn't say inferior hardware......i have the GSM nexus and have not one issue and pulling 12Mbps every time i run a speed test (in Orlando with t mobile).....but everything else i can agree with...the price point is crazy when this phone was FREE over in the uk under a 2 year....

32. Vzw_employee

Posts: 42; Member since: Sep 01, 2011

Come on 12mbps on T-mobile, Please I had A Galaxy S 4g with T-mobile before switching to Verizon, and I was lucky to get 1.5mbps here in Ca, in NV it worked at 0.5mbps, My brother who lives in Miami uses a galaxy S2, he always complains of how slow T-mobile is over there, even if the Nexus was superior to Galaxy S2, is hard for me to believe that T-mobile HSPA+ is just as fast as LTE,. let's see some proof

22. phonetech23

Posts: 2; Member since: Dec 29, 2011

verizon is always going to be the best company and thats why you will never leave.

29. devon613

Posts: 127; Member since: Oct 13, 2011

people leave everyday....gsm baby

40. items17070

Posts: 70; Member since: Dec 20, 2011

once again, I have to agree with you devon613, I have had verizon a few times, but just could not find it being worth it, and had left, and thank GOD the word 'OPINION' was invented, because that is what phonetech23 is simply expressing that verizon is the best company, and we all know thats HIS OPINION.... LOL

55. Boohoo

Posts: 2; Member since: Dec 29, 2011

Sounds like a lot of #FIRSTWORLDPAINS.

2. Giggity

Posts: 147; Member since: Nov 17, 2011

I can understand the fee for making payment over the phone, but online too? I'm not really a fan of auto-pay service. There's always a risk of a hefty unauthorized charge(s) being slap on your bill without you all. I wouldn't be surprised if AT&T, Sprint and T-Mobile will follow Verizon payment scheme in the upcoming months.


Posts: 701; Member since: Jun 07, 2011

As i read this article all i had in my mind was ( i hope the rest of the carriers dont follow this crap ) aarrghh that would suck!! FU verizon!

4. Phullofphil

Posts: 1789; Member since: Feb 10, 2009

I say everybody should pay through the mail that way it would cost them more money to send out mail and process paper mail. This is petty and they know that most people will over look two dollars. It amounts nothing more than another tax on taxed survice

41. items17070

Posts: 70; Member since: Dec 20, 2011

You would be surprised how many people are NOT going to overlook that silly $2 fee!!!!

5. longhairbilly

Posts: 66; Member since: Aug 23, 2010

A stamp is 44 cents.I'll continue to pay you the old way and save myself some money.

20. Tux4g63

Posts: 121; Member since: Oct 21, 2011

Amazing. Love it

6. Sniggly

Posts: 7305; Member since: Dec 05, 2009

Are you f**king serious, Verizon? This is total bulls**t. An electronic payment system used manually gives you the money instantly and costs less for you to maintain and you want to penalize people for using it?! I smell a class action lawsuit coming up.

7. bossmt_2

Posts: 459; Member since: Oct 13, 2009

This is almost certain to get foottraffic into stores. I'm sure this will be gone somewhat soon, when enough people complain.

42. items17070

Posts: 70; Member since: Dec 20, 2011

yup! look what happened to bank of america when they decided to charge $5 monthly fee! hope this pans out the same way bank of america $5 fee, POOF!!! GONE!!

9. sleepyjohnny

Posts: 151; Member since: Dec 16, 2009

This sounds ridiculous. The whole part of america going green is to cut back on paper billing, yet verizon wants to charge $2 for that? I dont like that at all and i dont think the government should allow that.

10. networkdood

Posts: 6330; Member since: Mar 31, 2010

Just as bad as a bank/credit card company - should be illegal to pay online as the cost of overhead is cheaper than having people on the phones. AT&T charges 5.00 for payments with a live person, but is free with the IVR or online.

11. epeevic

Posts: 10; Member since: Dec 29, 2011

Baltimore MD, 7:06 AM and I currently have no Verizon 3G/4G coverage... and why on Earth do I have to give them an extra $2/month?

12. hawk62

Posts: 320; Member since: Nov 21, 2009

Wow! Most other companies charge the other way. Most want online payments. Verizon sucks, glad i left them. Oh and sleepyjohnny post #8, we can tell you are using a crap nexus. How many mistakes can you find in his post?

14. sleepyjohnny

Posts: 151; Member since: Dec 16, 2009

Okay... my comment has mistakes. No apostrophes and "tting" instead of "typing". For whatever reason there's no autocorrect while typing here. My "crap" nexus is great, and is easily the all around best phone currently offered by Verizon in terms of features and specifications. But thanks for calling me out on my phone and my errors.

13. MorePhonesThanNeeded

Posts: 645; Member since: Oct 23, 2011

This is weird, I wonder who is the smart guy behind this idea? For years they harp on going paperless billing, and now that you do that, now they want to charge you $2 convenience fee for not paying using paper? How inconvenient, well I guess I will just walk into the store and pay at the kiosk, lol. Used to do that because I was always out and about. Nice try, but I'm not that lazy. I can walk to the VZW store and swipe my card a few clicks and I'm done. Strange things these corporate idiots come up with to outsmart the lazy phone owners who don't like to keep tabs on their phone bills. Anyone here notice when you buy stuff in the VZW stores, that you always get discounts. Can't remember paying the asking price for any accessory at any VZW store, how do they even do that? Seems like buying online is the opposite, buying in person at the store nets you better discounts on accessories but online you get deals on phones alone. Keep tabs on these guys so you can save money :). VZW who ever came up with this idea is smart, but I certainly hope that this goes away fast, come on people lets get upset over this and basically never pay online or use the phone to pay, just go the extra mile and pay through snail mail or walk in the store. If you do that, they'll have to come up with another scheme. We are the customers, we dictate things now lets sway their thinking a bit shall we? Screw that leaving the company over this, that's just dumb...over something you can basically work around easily...yeah that's showing them you refuse to think for yourself, lets just run. lol. With unlimited everything grandfathered in, I wouldn't go anywhere. Still have the best deal and can go 4G no extra charge and keep my unlimited plan...yes I already countered their $2 fee charge and still have my plan on the most reliable and underhanded network.

15. tralus69

Posts: 1; Member since: Dec 29, 2011

Instead of getting mad everyone on vzw should just start paying by check. do you realize how many people it would take to handle the increase in mail, in there accounting dept.
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