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Tim Cook apologizes: "We Are Extremely Sorry" about Apple Maps

0. phoneArena posted on 28 Sep 2012, 08:10

Apple's CEO Tim Cook proved once again that the company under him is taking a different course when it comes to admitting mistakes. He did the right thing today, went out and said "We Are Extremely Sorry" about the half-baked Apple Maps that have been the source of endless fun for the competition lately...

This is a discussion for a news. To read the whole news, click here

posted on 28 Sep 2012, 08:19 9

6. chunk1x (Posts: 248; Member since: 25 Jun 2011)

The full statement is: " We are extremely sorry for Apple Maps but we are happy to take more money from you".

posted on 28 Sep 2012, 08:26 4

8. wendygarett (unregistered)

I'm happy to deliver my cotton to him everyday :D

Bah... Meh...

posted on 28 Sep 2012, 08:28 9

9. MikeG77 (Posts: 415; Member since: 24 Nov 2008)

So let's assume that Apple intentionally pushed out a "half baked" maps that they knew wasn't ready for primetime. My question is why not keep the Google Maps app so you have time to develop an in house application??

posted on 28 Sep 2012, 09:01

27. AliNSiddiqui (Posts: 382; Member since: 19 Sep 2012)

Because they had to move from Google either way! I think that the move was a good one, even though the Maps application sucks, Google wasn't bring navigation and 3D to iOS, and Apple wants improvements... They had to switch to an in-house solution... Now I am just hoping for improvements... big ones.

posted on 28 Sep 2012, 10:06

41. MikeG77 (Posts: 415; Member since: 24 Nov 2008)

Ali that is fine and all but it doesn't seem like a good idea to release a piece of new software while releasing a new device. Everyone has known that Apple was moving away from Google services BUT the Maps application just seems like an after thought.

posted on 28 Sep 2012, 08:33 5

10. pongkie (Posts: 654; Member since: 20 Aug 2011)

at least they admit this time

posted on 28 Sep 2012, 08:34 1

11. darac (Posts: 2156; Member since: 17 Oct 2011)

: - 0

posted on 28 Sep 2012, 08:37

12. RapidCat (Posts: 351; Member since: 12 Jun 2012)

sorry did not make apple maps better.

posted on 28 Sep 2012, 08:39

13. sudbury78 (Posts: 136; Member since: 12 Jul 2012)

Tim is god for apologizing but I don't think needed too. I have not seem any issues with maps here in Arizona and I use them daily with real estate. Good to see Wall Street doesn't care about his statement.

posted on 28 Sep 2012, 09:04

30. vddeguzman (Posts: 41; Member since: 12 Jul 2012)

Such an arrogant statement. You know, you try apologizing sometimes, admitting you're wrong actually feels good. Seek a therapist.

posted on 28 Sep 2012, 08:40

14. sabretigger (Posts: 67; Member since: 15 Sep 2012)

epic fail

posted on 28 Sep 2012, 08:46 3

17. champ_vl (Posts: 44; Member since: 31 Aug 2012)

Wow the Mayans were right !! 2012 is the year of the Apocalypse because Apple admitted their Maps are not good at all. What will we see next? A letter of apology to all their customers for ripping them off and selling us overpriced products?

posted on 28 Sep 2012, 08:47 4

18. Reluctant_Human (Posts: 904; Member since: 28 Jun 2012)

Classy move. Now cut the BS with frivolous lawsuits and I might regain a little respect for Apple as a company.

posted on 28 Sep 2012, 09:28 1

36. No_Nonsense (unregistered)

And even more ridiculous patent filings.

posted on 28 Sep 2012, 08:49 1

19. lzsbleach (Posts: 155; Member since: 20 May 2012)

Apple messed up and I Google is missing out. Google knew there was a possibility of this happening so why didnt they prepare to make a google maps apps and a navigation app. Im pretty sure if they did do this it would have put Google and Android in the spot light making them more dependable.

posted on 28 Sep 2012, 08:49 3

20. sudbury78 (Posts: 136; Member since: 12 Jul 2012)

Champ they don't owe anything. You bought their product and that is your problem.

posted on 28 Sep 2012, 08:54 1

22. MartyK (Posts: 929; Member since: 11 Apr 2012)

Wow!!..didn't see this coming..kinda got a little respect for this guy!!..WOW!

posted on 28 Sep 2012, 08:54

23. ilia1986 (unregistered)

I saw a pig with wings flying over Azrieli Commercial center in Tel Aviv right now.

Aslo - Apple apologized for something.

Can someone tell me if the temperature in Hell is below 0C?

posted on 28 Sep 2012, 09:00 4

25. jan25 (Posts: 470; Member since: 26 Feb 2012)

"We Are Extremely Sorry" .. "but hey, you suckers will keep buying our products so"

posted on 28 Sep 2012, 09:02 4

28. InspectorGadget80 (unregistered)

Tim Cook should be really sorry for putting out more LAW SUITS

posted on 28 Sep 2012, 09:07 3

31. TheRetroReplay (Posts: 254; Member since: 20 Mar 2012)

At least Apple is finally starting to admit their mistakes. When Steve Jobs was running the place, every time a mistake was found, he'd stick his fingers in his ears going "la la la I can't hear you" and pretend that there wasn't a problem.

Remember antennagate? Apple said there was an issue, back peddled and said there was no issue, Steve Jobs said to hold it a different way in an attempt to not even acknowledge it. Then he finally went on stage, admitted there was a problem, and you could see the looks on his face that he didn't want to admit it. Offers a free case or to refund cases already purchased.

But that wasn't enough for ol'Stevie, he had to say that it happens to all cell phones with doctored/simulated images in a way to play pass the buck.

This is why I like Tom Cook, he's the antithesis to Steve Jobs, willing to admit fault and to say that they're working on a fix instead of ignoring the problem.

posted on 28 Sep 2012, 09:09

32. redsox420 (Posts: 90; Member since: 27 Aug 2012)

LMFAO @ Big Fruity.. WHAT a Fn joke they have become.. First they steal the designs from Sony & Nokia for their iphoneys. And now they try to make a map that is nothing but a farce. Big Fruity is falling far behind in the smartphone game.

REAL men want Android and Google products. Boys like iphoneys for the "status" not the output of a product.

Enjoy your 4 inches of screen you small handed iphoney freaks. Ill stick with the Note 2 when it comes out!

posted on 28 Sep 2012, 09:10

34. TritonForceX (Posts: 60; Member since: 27 Sep 2012)

Think about it. Apple made this a big deal to break away from Google. If Google submits a map app, what are the chances of it being allowed? I remember apps being denied because they mimic functionality of the iPhone (Google Voice, anyone?).

What if Google waits until the Apple Map fire cools down, submits their app, has it predictably rejected, then re-lights the fire generating more bad publicity for Apple while Google retains the favorable image of "we're just trying to get our app out to our customers."

On the flip side, if Apple does accept Google's map app, then Google gets their app back on the iPhone and better competes with Apple's offering.

It's a calculated move that could be win-win for Google. But ultimately iPhone users are the ones suffering because of business politics.

All I know is I'm counting down to November to see the Nexus offerings and be able to get a higher powered phone with a map app that works.

posted on 28 Sep 2012, 09:11

35. PhoneCritic (Posts: 799; Member since: 05 Oct 2011)

someone pinch me!! No your using it wrong or the actual places are wrong and our maps app is actually right ? Wow now I am impress for Apple to really make this bold statement is a good reflection on Mr. Cook. Now as everyone else has said lets stop the lawsuits and just compete like everyone else and Apple will be seen in a much better light.

posted on 28 Sep 2012, 09:32

37. Rexperia (Posts: 134; Member since: 28 Sep 2012)

The ARROGANCY beats by the MAPS...did i miss something....???

posted on 28 Sep 2012, 09:50

38. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)

Quote : "While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app".

Wait...what! did I see Google, Nokia, Bing?
I'm surprised to see head of Apple recommending alternatives.

posted on 28 Sep 2012, 10:50

48. timtimity (Posts: 196; Member since: 13 Aug 2012)

That's what surprised me the most about the statement

posted on 28 Sep 2012, 10:39 3

44. Savage (unregistered)

There there Apple. Its okay. You admit your fault. That's a good sign. Hopefully, you'll learn and do better next time.

Now drop your troll-lawsuits and put that money in making the Map apps better. You'll need it.

posted on 28 Sep 2012, 10:46 2

46. The_Innovation (Posts: 631; Member since: 18 Jul 2012)

So the prophecy is true.

"The end of days shall come by an apology from Apple, for so it is written."

It's been a pleasure everyone. God's speed.

posted on 28 Sep 2012, 10:48

47. refreak (Posts: 29; Member since: 18 Dec 2011)

check dis out -


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