T-Mobile reinstates the $18 upgrade fee

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T-Mobile reinstates the $18 upgrade fee
We just reported the other day about how T-Mobile was shaking up certain Individual and Family plans to save you a few bucks here and a few bucks there. What the carrier gave you with one hand, it is taking back with the other according to a report in TmoNews. Starting April 15th (a day notorious in the U.S. for another giant hand reaching into your wallet), T-Mobile is reinstating the Upgrade fee of $18 for all handset upgrades done through the retail, customer service, web site, business and RPS channels. It was a week before last Xmas when the fee was discarded, but with the weak economy and heavy competition among carriers leading to lower prices for consumers, the lost revenue has to be made up some how. For the customers of the fourth largest carrier, it is easy come, easy go.

source: TmoNews

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18 Comments

1. wildcat1971

Posts: 2; Member since: Apr 15, 2009

So does it mean you can cancel contract without ETF? since they are changing something.

2. att_agent

Posts: 96; Member since: Feb 26, 2009

this is where the term ""escalation" comes into play

3. shamefulzero

Posts: 19; Member since: Apr 01, 2009

I've been in the CDMA world for several years but doesnt it only take a swap of a sim card to get a new phone? how can tmobile get away with this?

4. heavybreathing

Posts: 276; Member since: Feb 26, 2009

If you buy your phone discounted through them you pay a fee. You don't have to go through T-Mobile to get your phone, they arn't forcing you to do anything.

5. att_agent

Posts: 96; Member since: Feb 26, 2009

you pay for the phone over a period of two years thats why a contract is put into place it is just a way for them to "make money"and it works theyll make a killin again . they removed if found out holy shit we were making a shit ton of money off this we'd better put it back ?theredically its the jenga block of theyr company it may not be the one to make the company fall put its sure is helping

6. att_agent

Posts: 96; Member since: Feb 26, 2009

whats for lunch guys pizza?

7. The Godfather unregistered

lmao You want me to pay a fee to you for signing another 2 year agreement and sticking with your absolutely horrid and lowest rated cell phone service? And you got to pay for the phone with nothing other than the 2 year promotional pricing as an offering? No "New Every 2"?? Greedy and backwards....those 18 bucks will run Mom and Pop to Verizon and have them sign up there instead. Great job in increasing your churn T MO MO. BB Storm FTW

8. VDubb

Posts: 49; Member since: Dec 04, 2008

Doesn't Verizon have an $18 upgrade fee as well?

9. vzw fanman

Posts: 1976; Member since: Dec 11, 2008

i think its a 20$ fee if you have a 2 year contract and then update a year early like i did

10. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Every carrier I've ever been with has an upgrade fee. Don't listen to morons who rant and rave like Godfather. YOUR MOM FTW

14. elgee02

Posts: 28; Member since: Jan 26, 2009

VZW does not have any upgrade fee at all unless you upgrade prior to 20 months into your contract. Don't listen to morons who don't have a clue like *HOVA*

15. Fanboys Suck

Posts: 609; Member since: Dec 12, 2008

@ HOVA: Haha!! Love it!

16. vzwtechbill

Posts: 175; Member since: Mar 16, 2009

It's $20 Early Upgrade fee (after 12 months, but prior to upgrade date), also Restocking Fee of $35 if you exchange equipment during 30 days for non-deffective reasons...other than that, no, fee to upgrade, and only VZW has the New Every 2 equipment discount program, or so I've been told...

11. tmofanboy432

Posts: 139; Member since: Jan 12, 2009

godfather tmobile hasnt lost any customers your retarted

12. TestManVZW

Posts: 25; Member since: Apr 14, 2009

TMOBILE HASNT LOST ANY CUSTOMERS? EVER? Wow they must have great service.

13. wildcat1971

Posts: 2; Member since: Apr 15, 2009

I agree why should you pay for signing 2 more years and typically if you get another contract and phone form wirefly or letstalk you get better deal on phone, rebate etc. Caveat is you have to sign up fro new number and there is activation fee but I have tried in past if you call with in 14 day window and threaten them to cancel for no specific reason say you want to try AT&T they will waive activation fee.

17. vzwtechbill

Posts: 175; Member since: Mar 16, 2009

I will say that T-mobile is backed by int'l giant Deutch Telecom, don't see them falling anytime soon, $18 fee or not....waiting for them to announce purchase of Sprint personally

18. rasinhussy

Posts: 89; Member since: Dec 28, 2008

I've heard they are reinstating the $18 upgrade fee for every dealer/retailer except Wal-mart. Their phone prices are really good too even though their selection sucks!

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