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'Stop the bullshit': T-Mobile CEO calls out two year contracts and the carriers that support them

0. phoneArena posted on 26 Mar 2013, 11:11

“Stop the bullshit.” It’s a rare thing to hear from a chief executive of a big company, a protest against ridiculously high smartphone bills…

This is a discussion for a news. To read the whole news, click here

posted on 26 Mar 2013, 13:53

49. downphoenix (Posts: 3165; Member since: 19 Jun 2010)

your girlfriend is also probably constantly hunting down wifi hotspots, because she goes through that data cap fast with those fast speeds. Verizon 4G LTE is like having a Ferrari with a 4 gallon gas tank. It will go fast but it wont go far.

posted on 26 Mar 2013, 11:46

13. joseg81 (Posts: 199; Member since: 15 Jul 2011)

now if they only dropped the contracts on existing customers :( is it too much to ask for??

posted on 26 Mar 2013, 12:32 7

32. g2a5b0e (Posts: 3817; Member since: 08 Jun 2012)

Yes, it is. The fact that they've change policies from here on out doesn't allow you to weasel out of a contract you signed in the past.

posted on 26 Mar 2013, 12:46

35. joseg81 (Posts: 199; Member since: 15 Jul 2011)

not trying to "weasel out" just want the freedom they're offering everybody else.

posted on 26 Mar 2013, 12:52 6

38. MikeG77 (Posts: 415; Member since: 24 Nov 2008)

The freedom your asking for defeats the purpose of the contract that you signed.

posted on 26 Mar 2013, 13:43 4

48. suneeboy (Posts: 201; Member since: 02 Oct 2012)

Shouldn't have signed the contract then.

posted on 26 Mar 2013, 11:59

22. Loubielou (Posts: 556; Member since: 11 Jul 2012)

It was T-Mobile that Started everyone offering 2 year contracts,but so glad I got a Sim Deal contract instead,as they are a lot better value,an you can switch phones when ever you want too

posted on 26 Mar 2013, 12:03

25. spindoctor55 (Posts: 18; Member since: 27 Feb 2012)

Somebody please straighten me out. If you are a avid smartphone fan how does T-Mobile no commitment plan save you money.

T-Mobile USA was the first U.S. carrier to say when the Galaxy S 4 will reach its network. It pegged May 1 as the date Samsung's flagship phone will be available for a downpayment of $99.

So if I did a no commitment plan I would have to pay basically full price for a phone. Grant it if I were to keep said phone for 3-4 years yeah I would save some money. I change my phones every 22 months. I was one of the lucky ones to catch ATT refurb sale of the SG Note II for only 99 cents. I could not have done this if I was not under contract. Am I missing sonething???

posted on 26 Mar 2013, 12:09

28. joseg81 (Posts: 199; Member since: 15 Jul 2011)

to me it sounds like you have no contract but still get to upgrade. however if you buy a phone with the down payment + payment plan you're still obligated to pay off the phone but don't have to keep the service.

posted on 26 Mar 2013, 12:11

29. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)

You can buy a refurbished phone from T-Mobile as long as there is supply. Newest phones well that's on you, don't expect to get those cheap but with contracts they make them affordable so if you want the newest phones stick with contracts. If you want freedom to choose whatever device you like, go with T-Mobile...they have shown that they are willing to support pretty much any unlocked GSM device(hope that bill smashes that locked phone BS). Options it's all about options, and I switch phones every two years or more depending on condition of the phone itself.

posted on 26 Mar 2013, 12:24

31. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)

Even when you get phones on contract, you're still paying for the phone over the life of the contract. The phone cost is already in the plan, so that's why the plan pricing is so high.

posted on 26 Mar 2013, 12:33

33. YaBoiDre10 (Posts: 84; Member since: 15 Nov 2012)

It's not about saving money. It's more about not locking you into a contract. Those phones are 600, 700 a pop. You're paying for the phone overtime but without having a contract. If you find a note ii for 99 cents its because of the contract. There's pros and cons to everything. Think about it you're signing a 2,000 contract for a 600 $ phone compared to paying 600 for a phone without a contract.

posted on 26 Mar 2013, 12:03 2

26. medicci37 (Posts: 1335; Member since: 19 Nov 2011)

8.6 is pretty good 4 the price. & 8.6 is plenty 4 most tasks. I'm on Verizon & there are many times that I get less than 8.6

posted on 26 Mar 2013, 12:52

37. cfprelude (Posts: 139; Member since: 27 Oct 2011)

great point! vzw here too.... sure some times i've seen 60+ but mostly in the relam of 6-12.... i'd take 8.6 on their 4g network and watch the dial crank up as LTE deploys. sure beats those few painful moments i have to use 3g on vzw. eek.

posted on 26 Mar 2013, 12:47 1

36. Sparhawk (Posts: 75; Member since: 10 Mar 2012)

Watching T-Mobile suddenly giving the other carriers on how better to treat their customers (with no contracts) reminds me of a couple just married last month suddenly giving all their single friends advice on how to have a long and happy marriage.

How about you wait a while and get some experience under your belt before you start ripping your competitors for doing exactly what you were just doing last week?

Also, I've looked all over their website and still can't find what happens to the phone or phone payments if you cancel your T-Mobile service: do you have to return the phone, or do you keep paying the phone fee until the phone is paid off?

posted on 26 Mar 2013, 12:54

39. MikeG77 (Posts: 415; Member since: 24 Nov 2008)

I agree with you on them talking crap. Lets see how it effects there business. If the new pricing structure works out well for them then they can brag until then just shut it. Now in regards to IF you cancel your free to leave the but the phone is tied to there network until you pay it off.

posted on 26 Mar 2013, 15:23

58. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)

And they will probably send you to collections if you don't pay the whole thing off in timely fashion.....

posted on 26 Mar 2013, 13:07 1

40. scsa852k (Posts: 331; Member since: 16 Oct 2012)

Then why is T-Mobile keeping the 2-year contract Classic Plan in tact?
Explain that to me.

posted on 26 Mar 2013, 13:07

41. KickRocks (Posts: 181; Member since: 22 Mar 2011)

I love this guy. Will a REAL CEO please stand up!! Loving tmo so far too, unlimited everything on a rooted nexus 4 w/lte in DC for 70 bucks!! Suck it vzw, att and sprint!! Now let's hope the rotten fruit company won't slow the network down

posted on 26 Mar 2013, 15:22

57. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)

They're GSM. It will.

posted on 26 Mar 2013, 13:15

42. Giulio-EU (Posts: 3; Member since: 19 Nov 2012)

How about you yanks get Simple Mobile. Which runs basically on T-Mobiles antennas but is not related to T-Mobile in any way. 40$ a month with unlimited SMS, minutes, and SMS to any mobile number in the world which is quite fascinating if you've got mates around the globe. This is, of course, for people who still have a social life and who don't need their mobiles for every single second of their lives due to the internet being somewhat slow on Simple Mobile, so if you're a type that needs a mobile for internet every single second than don't get this plan and keep on throwing your money to the dirt bags of AT&T, Verizon, etc. Cheers!

posted on 26 Mar 2013, 13:26 2

43. InspectorGadget80 (unregistered)

Feel like i could switch too T-MOBILE i miss unlimited data :(

posted on 26 Mar 2013, 13:31

44. suneeboy (Posts: 201; Member since: 02 Oct 2012)

It's about damn time. T-mobile stepping up to the plate, hopefully the public wakes up and ditches contracts.

posted on 26 Mar 2013, 13:35 2

46. InspectorGadget80 (unregistered)

damn AT&T when will u start competing and BRING US BACK OUR UNLIMITED DATA. wish sometimes i was with T-MOBILE

posted on 27 Mar 2013, 04:26 1

71. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)

never going to happen because At&t and verzion are money hungry it will happen only when you and everyone leave them

posted on 26 Mar 2013, 13:43

47. 1ceTr0n (Posts: 549; Member since: 20 May 2012)

To bad T-mobile doensn't exist in Montana

posted on 26 Mar 2013, 14:21 1

54. prayerofaltair (Posts: 10; Member since: 01 Feb 2012)

lol ok that's all well and good not having a contract...as long as you're willing to pay higher dollars for a lower end phone

posted on 26 Mar 2013, 15:18

55. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)

Let me get this straight...... a company whom, up till now not only locked their customers into a two year contract but ALSO made them pay the full retail cost of the phone over the course of 20 months is now ragging on other carriers who legitimately subsidized their phone pricing in EXCHANGE for a two year commitment (instead of in addition to) to their service?

Pot, meet kettle.

On another note, best price doesn't always equate to good service. I often have to let my boyfriend use my WiFi hotspot via Foxfi because I will have full LTE and he's suddenly surfing on EDGE. He has the HTC One X on TMo. I still have unlimited on VZW (thank God) and they will have to pry it from my cold, dead hands. With four lines on our family share I sense a lot of upgrade swapping in my future. Let's see how the S4 and the Motorola X do....

posted on 26 Mar 2013, 15:21

56. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)

BTW, does anyone else find his outfit slightly amusing? Bright pink TMo shirt + grayish sweater.... hmmmm.... lol

posted on 26 Mar 2013, 16:21

59. terabyteRouser (Posts: 457; Member since: 18 Oct 2011)

wasn't amused -_-

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