Sprint puts a freeze on Upgrade Now

Sprint puts a freeze on Upgrade Now
Sprint has put a freeze on its Upgrade Now program which allowed customers to pay a little extra money to receive two-year upgrade pricing a little earler than normal. The good news is that the freeze appears not to be permanent. A leaked internal memo meant for Sprint reps tells them to recommend that customers keep checking in to see if the plan has been reinstated.

Other signs that the Upgrade Now freeze is temporary is the memo's use of the phrase "temporarily discontinued". The memo notes that Upgrade Now offers have already been removed from the system. For now, if you're a Sprint customer, you can't bribe the timekeeper. If you want that LG Optimus G at the subsidized price, you're going to have to wait for your upgrade to hit just like everyone else.

source: AndroidCentral



12. skymitch89

Posts: 1453; Member since: Nov 05, 2010

Apparently Sprint has re-instated this program.

9. mxw74

Posts: 2; Member since: Dec 14, 2012

ive seen Sprint push upgrades for as little as $50 to reset your upgrade elig. and then you get the pricing.

7. Hello-dirt

Posts: 102; Member since: May 02, 2010

My upgrade isn't until June, yet Spring offered me an upgrade to keep me. No thanks, pre paid for me from now on. Just call Spring, ask them for your account number, and wait for Spring to start offering you perks to keep you, if you want to stay.

5. Libra1985

Posts: 47; Member since: Feb 26, 2011

What a better time to cut the program then a week before Christmas..........

4. wumberpeb

Posts: 453; Member since: Mar 14, 2011

It was a nice way to get people a new phone early, but I'm sure it cost them a hefty price in some instances. They'd rather get your normal bill those 6 months you're trying to buy out of then to pay a small portion in the form of a small termination fee... Good for customers with crappy phones, hope it comes back soon

10. threeline

Posts: 325; Member since: Sep 11, 2011

It's not the crappy phones because they have good phones it's Sprint's crappy service!

3. networkdood

Posts: 6330; Member since: Mar 31, 2010

AT&T's version of this is you pay 250.00 + 2 yr contract price of any smartphone if you want it earlier than your upgrade date. You can call customer care, and if you are a good customer and 6 weeks away from an upgrade, and ask for the upgrade now by asking for a manager. I know someone who got a Galaxy S3 early and another friend purchased an iPhone earlier than his upgrade date...only over the phone, though, and, you may still be told 'no'.

6. wumberpeb

Posts: 453; Member since: Mar 14, 2011

Jeez, $250 when you're only 6 weeks away from an upgrade? That's a bit heavy, but at least they offer something

2. Tmachaveli

Posts: 425; Member since: Apr 01, 2011

what does that have to do with it?

1. threeline

Posts: 325; Member since: Sep 11, 2011

Sprint's service sucks anyway.

8. Cynipap999

Posts: 138; Member since: Nov 15, 2012

How do you know that??? Have you tried making a call and suffered severe reception break-up? Have you tried making a call only to have the call constantly drop? Are you using their painfully slooooooow 3G Data services? Do you have a 4G LTE phone but, can only still get 3G? Have you had any bad experiences with their Out-Sourced Customer Calling Centers in India; Pakistan; Singapore; Dominican Republic or Canada (among others)??? Just wondering...........

11. threeline

Posts: 325; Member since: Sep 11, 2011

You must be a Sprint customer too!

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