Some can't handle change and are returning their Apple iPhone X

Down in South Florida, a gentleman with the initials SP was eagerly awaiting the arrival of his Apple iPhone X ever since he had pre-ordered the handset on October 27th. Yet, when the device finally arrived on the November 3rd launch date, he was underwhelmed. Complaining that the tenth anniversary model was not as useful for his job as the Samsung Galaxy Note 8 was, SP decided to turn in his iPhone X, making the Galaxy Note 8 his daily driver once again...
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134 Comments

79. PeeplArDum

Posts: 10; Member since: Nov 06, 2017

Whatevs. I got it Day 1. I love it. OMG, 2 people returned their phone! The sky is falling!

80. PeeplArDum

Posts: 10; Member since: Nov 06, 2017

For me, it was a bargain. Hands-down, I use it more than any other device throughout the entire day. The notch was completely necessary in order to force people to gaze towards the camera, which requires eye-contact in order to unlock the phone. Apple was really smart in doing this, so as to avoid the same kind of idiots who are hating on it complaining that it didn’t work. That again, being a hater takes about zero effort, that’s why that’s most peoples’ default rather than constructive criticism. The latter would require some critical thinking, of which those folks are clearly not capable.

88. redmd

Posts: 1935; Member since: Oct 26, 2011

The sensors are necessary. The notch is NOT.

100. tedkord

Posts: 17356; Member since: Jun 17, 2009

Good lord, the lengths some people will go to in making excuses for Apple. Bad news, the iris scanner on the Note 8 requires one to look to the camera, also, and zero problems getting it to work without a notch to direct me. I think most people can find the top of a phone without a big, honkin' cutout for direction.

105. Blazers

Posts: 742; Member since: Dec 05, 2011

I gave up on the iris scanner. It's just not fast enough for me. And it requires waking up the lock screen, then swiping to activate it. The fingerprint scanner (while inconveniently placed), automatically unlocks the phone immediately to the home screen.

108. tedkord

Posts: 17356; Member since: Jun 17, 2009

I don't know what you're talking about, swiping up to activate. All I do is hit the power button to activate the lock screen, and look at the top of the phone and I'm open immediately. It's actually faster than Apple touch ID, which does require a swipe up after unlocking. However, I do use the fingerprint more often, because I can actually place my finger on it while I'm lifting the phone out of my pocket, and I'm already unlocked by the time I bring it up to where I can see it.

127. Blazers

Posts: 742; Member since: Dec 05, 2011

Hmmm.....hitting the power button doesn't bring it up for me. Maybe it's because I have a password enabled as well?

89. Soundjudgment

Posts: 370; Member since: Oct 10, 2016

Buyer's remorse? Hah! Send it on over! WE CAN USE ANOTHER "X"!

90. willywanta

Posts: 502; Member since: Jun 04, 2014

he used it wrong

92. Achilis

Posts: 65; Member since: Oct 05, 2013

I HAVE A GALAXY NOTE 8 AND IPHONE X, I AM USING I PHONE X AS MY DAILY DRIVER SINCE 2 DAYS. IN MY OPINION ITS REALLY A PAIN AFTER USING NOTE 8. ITS NOT THAT THE PHONE IS VERY BAD.BUT THERE ARE PLENTY OF ANNOYING THINGS. THE GESTURE BASED UI IS HALF BAKED, SEVERAL BASIC FUNCTIONS NEED ADDITIONAL EFFORT NOW LIKE CLOSING APPS. NOTCH IS EYE SOARING MOST OF THE TIMES. MOST OF THE APPS DON'T FILL FULL SCREEN UNLIKE NOTE 8 WHICH DOES AN EXCELLENT JOB IN THAT MATTER. APPLE NEED TO REALLY STEP IN AND PUSH A SOFTWARE UPDATE TO FIX THESES THINGS AND I BELIEVE THAT MOST OF SHORT COMINGS CAN BE AVOIDED BY SOFTWARE TWEAKS. I WILL GIVE 1 MORE WEEK TO SEE WHETHER IT'S QUALITIES MAKE ME TO FORGET SHORT COMINGS, I HAVE VERY LITTLE HOPE AND MY NOTE 8 IS WAITING ..

101. tedkord

Posts: 17356; Member since: Jun 17, 2009

Take your finger off the shift key.

132. jackwong64

Posts: 60; Member since: Apr 23, 2014

Havent a note 8 doesnt make your oponion stronger, gestures are the best tech. if you are also using a Mac/Windows daily. Closing app - just swipe up from the bottom, no pressure/pressing require, it is much easier than pressing the home button when it is on the phone mount. Notch - it is not just the iOS, it is the software develpopers to design the screen resuolution/ratio, like most of my apps doesnt get benefit to the full screen because they have to update it. please -.-; just return the phone, stick with the note 8.

95. darkkjedii

Posts: 31034; Member since: Feb 05, 2011

Damn apple-rulz returned his iPhone X...wowwww!

107. PhoneCritic

Posts: 1354; Member since: Oct 05, 2011

Yeah "wow!!!" is right. I am sorry to hear it was not what he expected but I give him 100% credit for publicly saying so and not making any excuses about it. I hope he gets the device he finds that best suit his needs and wants. I still say ,IMO, its a good looking phone but not as well designed as other bezel-less design devices like the V30, Note 8 , Pixel 2 XL or the Essential.

111. darkkjedii

Posts: 31034; Member since: Feb 05, 2011

I hope he does as well. He deserves to be satisfied, after shelling out his hard earned cash.

96. biagnosis

Posts: 106; Member since: Nov 19, 2012

lots of people who bought iPhone X are in denial stage saying things like the Notch is not a deal breaker etc. in denial that they spent over $1000 for this stupid eye-sore. well better be true to yourselves and return your iPhone X while you still have the chance. lol p.s. iPhone 6s user here

97. omnitech

Posts: 1131; Member since: Sep 28, 2016

Apple honestly should have stuck to their bread and butter that gave them so hundred of billions. iPhone X wasnt necessary yet, iPhone 7s would have made just as much and with a lot less effort. Their closest competitor, Samsung wasn’t even close. In fact, still not even sure if the GS8 is going to outsell the GS7 yet. iPhone X level of change is simply not necessary until you hit Sony/Nokia rock bottom. Or at least be like Nintendo and rehash Mario and Zelda until you are forced to come out with a Wii, license Pokémon go, and a crappy mobile Mario run game. Nintendo waited to the absolutely last minute after the PlayStation stomped them year after year. Apple is still way on top with no one close to competing with them. Why introduce change now when not necessary? Apple screwed up big time by showing their hand why too early. This stuff could have bee saved for a rainy day that will eventually come.

102. tedkord

Posts: 17356; Member since: Jun 17, 2009

Nobody is close in sales numbers, but many have surpassed in function and usability. More and more authors and commentators have been noticing the gap, and Apple needed to make some moves to combat this perception.

110. joevsyou

Posts: 1091; Member since: Feb 28, 2015

Apple loyal fans has been complaining about the lack of redesign for a while now. Apple is just some cons and screwing their customers trying pressure people into buying $1000 phones or stick to the old design thats 6 years old now and still making them pay a premium device?

109. joevsyou

Posts: 1091; Member since: Feb 28, 2015

GOOD return that apple trash

117. odachek

Posts: 123; Member since: Sep 01, 2012

First batch sure have bugs that can be fixed by software updates. But I wonder if consumers are comfortable with the crappy FaceID.

125. iampun33t

Posts: 136; Member since: Apr 17, 2013

iPhoneArena did not publish an Anti-Apple article, the article clearly states that the iPhone X is simple and elegant and blah and blah, it is the people who are morons who cannot "adapt to change" or simply cannot use the new features and are thus returning their phones.

126. jackwong64

Posts: 60; Member since: Apr 23, 2014

Not sure why he can't try it in store before he make the purchase -.-; Did he find out there is a notch after he purchase it... -.-;

128. ch3mn3y

Posts: 77; Member since: Sep 17, 2017

It's not that they cannot handle, it's just iS(h)it and there is no real market for it. Only fo fanboys, who will say that it's the best device ever, with OS full of many "never ever existing" features...

130. dorianb

Posts: 617; Member since: Oct 24, 2012

Anyone who preordered it and then proceeds to complain about the notch is annoying as hell. You knew it was there! It's all over the advertising. It's unavoidable. I'm not even an iOS fan and I think it's kind of a silly thing to complain about because there is no way you don't know about it going in. The notch in al honesty is just a reimagining of the notification/status bar. It wasn't ever really 100% usable space when it went the full length in previous models. No difference now. Now if someone complained about the notification pull down (left) and the control panel (right) positioning, then I could understand that.

131. jackwong64

Posts: 60; Member since: Apr 23, 2014

It is also funny that even this could be a news here lol

133. eyeball

Posts: 17; Member since: Mar 14, 2015

If iPhone were more like Android, it would be much better. If iPhone played nice with all other mobile phones, it would be much better. As is, their focus on closed garden causes all kinds of issues, like facetime only works with other iPhone's, and their texting breaks longer texts into parts that sometimes get re-arranged, and pictures get delayed on delivery. Not much customization, and their insistence on other browsers using Webview is appalling to say the least, not counting the multitudes of vulnerabilities constantly plaguing it. So, yah, only brainwashed fanboys will rave about an inferior device, that's WAY overpriced.

134. TMach unregistered

To be honest, I was back and forth on this for quite some time having kept a foot in both iOS and Android camps up until the iP6 Plus. I liked the look of the iPX so ordered one from Carphone and subsequently cancelled it. Walked into a store and convinced myself I could really do with one so paid for it, went home to set up my iTunes and starting getting second thoughts, needless to say, it arrived last Thursday and I asked Carphone to cancel the order. The key issue for me was that I was simply not prepared to go back to a restricted eco system, damn the phone does not even come with a fast charger in the box! Having flirted with the X, best call for me was and is to remain with the open source platform that is Android. Picked up the Pixel 2 XL and I do not have any of the issues that everyone is yapping about. The screen looks great on Boosted and the hardware is great. Final point, Nexus/Pixel phones have always been about the software and much less the hardware but perhaps I got lucky, yes there is some blue shift but most OLEDs will have that. Apple even warned their customers about it. Oh, that camera...wow!

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