Samsung Galaxy S5 owners with camera bug must replace their phone

The other day, we told you about a strange problem that is affecting some of Verizon's customers toting the Samsung Galaxy S5. When trying to use the camera on the device, a notice pops up saying "Warning: Camera Failed." We have seen this also happen on the Samsung Galaxy S III and Samsung Galaxy S4. We're not sure what Samsung and Verizon will offer for the older models, but for the Galaxy S5, Verizon wants those seeing such a message to contact Verizon...
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107 Comments

66. nctx77

Posts: 2540; Member since: Sep 03, 2013

So, what do you do when your replacement fails? They don't even know what the problem is Lol! They better hope this doesn't get to the major news networks. They are really going to shoot themselves in the foot with that commercial.

71. The-Sailor-Man

Posts: 1095; Member since: Mar 25, 2014

They know very well what the problem is. And which fault is it. But keep quiet. Samsung keeps quiet to protect Verizon's honor . And keep the business there. If it was Samsung's fault , you should know it by now , though. This is US. The country of Apple. And no one there cares about the Samsung's honor. And it couldn't be kept in secret in the izombie land.

72. joey18

Posts: 655; Member since: Jul 20, 2010

remember not all phones are so prefect i remember when blackberry came with storm phone too many adds so was my nite mare 2 years verizon dint replace the phone bcs no insurance maybe this is lesson to samsung to stop making funny adds when they cant fix they own probles

73. anleoflippy

Posts: 596; Member since: Jan 03, 2013

All companies have some issues with their devices. Why is everybody making a fuss if it's a Samsung?

80. jroc74

Posts: 6023; Member since: Dec 30, 2010

Not sure really....Samsung fans and their company for that matter never claimed their phones to be perfect. It is funny tho with all the ads against Apple Samsung has done...

76. rantao333

Posts: 345; Member since: May 21, 2013

i'have been working with some phone repair service center. believe me, samsung has the highest rate of return than any other brand, not because of they sold many units,but the percentage of faulty units is much much higher.

81. jroc74

Posts: 6023; Member since: Dec 30, 2010

This I believe.... Just for phone reception alone....I dont really like Samsung phones. They are very iffy in that dept.

77. NinjaBanana

Posts: 37; Member since: Apr 20, 2014

Take that android!

79. jroc74

Posts: 6023; Member since: Dec 30, 2010

Uh...this would be more like take that Samsung....

85. NinjaBanana

Posts: 37; Member since: Apr 20, 2014

Samsung runs Android, genius.

105. jroc74

Posts: 6023; Member since: Dec 30, 2010

And just how many other Android phones are affected by this...? Genius...

107. NinjaBanana

Posts: 37; Member since: Apr 20, 2014

Samsung. But since it runs android, it's android!

98. The-Sailor-Man

Posts: 1095; Member since: Mar 25, 2014

Wrong It's more like - TAKE THAT VERIZON

106. jroc74

Posts: 6023; Member since: Dec 30, 2010

Ok....I will accept that too...lol.

78. jroc74

Posts: 6023; Member since: Dec 30, 2010

Looks like Apple isnt the only ones having to replace phones these days. Good job by all: Apple, Samsung and Verizon.

99. The-Sailor-Man

Posts: 1095; Member since: Mar 25, 2014

The case here is different. It's not Samsung's fault, but Verizon's. Good for you to be Apple's advocate, though

102. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

so then tell me how is this Verizon's fault? you know that Samsung has to supply Verizon with a distinct model of S5 to work on their network right? just because this is only happening on Verizon Galaxy S5's does not automatically make it their fault.
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