Some Samsung Galaxy Fold displays are experiencing disastrous issues

Multiple Samsung Galaxy Fold units are experiencing severe issues with their foldable displays. In some cases, certain areas of the panel present small defects, while other displays have become essentially unusable.
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106 Comments

94. bbycrts

Posts: 23; Member since: Nov 05, 2018

AGAIN, no company knowingly sends defective units to the press that will be giving their opinion on the product to the world.

101. Godlymansean

Posts: 316; Member since: Apr 14, 2017

That's the dumbest comment I've read in a minute.

5. Hollowmost

Posts: 414; Member since: Oct 10, 2017

its due when removing the protective layer, but why it seems that phonarena is happy ?

7. joshuaswingle

Posts: 489; Member since: Apr 03, 2018

Dieter Bohn from The Verge didn't remove the polymer layer. But yes, it does appear to have something to do with that – in the case of The Verge, some debris appears to have got stuck beneath the layer, perhaps when folding the phone.

18. CandyBar

Posts: 43; Member since: Dec 08, 2017

Can you imagine...someone had some debris in their pocket? Who would have ever thought...........

103. Vyshak75

Posts: 64; Member since: Mar 03, 2016

This is from the verge article about his fold issue. "We did stick a tiny piece of molding clay on the back of the phone yesterday to prop it up for a video shoot, which is something we do in every phone video shoot. So perhaps a tiny piece of that snuck into a gap on the back of the hinge and then around or through its cogs until it lodged in between the screen and the hinge. " There should be something called common sense.... And the blame goes to the company...

9. joshuaswingle

Posts: 489; Member since: Apr 03, 2018

UPDATE: CNBC didn't remove the polymer layer either

12. Allday28

Posts: 330; Member since: Nov 19, 2010

Do you not read articles? Or do you just go straight to the comments?

13. IT-Engineer

Posts: 515; Member since: Feb 26, 2015

He didn't deny that they are happy about. Lol Anyways, I like the design of Huawei's approach better, thinner and fullscreen with no notch.

14. joshuaswingle

Posts: 489; Member since: Apr 03, 2018

I didn't deny it because it's just a stupid assumption that isn't even worth a response from me or anyone else on the team. Why on earth would I be happy about this? If anybody's interested, I'm actually extremely disappointed, but I hope these are only a few isolated scenarios that have a simple fix.

23. IT-Engineer

Posts: 515; Member since: Feb 26, 2015

Good to hear that

83. oldskool50

Posts: 731; Member since: Mar 29, 2019

They can say whatever. It honestly doesn't matter anyways. You made a valid point. he can't argue it and like all fanboys, they just resort to name calling. Having said that, the fact that someone doesn't outright speak against something, doesn't mean they are for it either. Good or bad. Some people are just passive.like that.

58. Diego!

Posts: 859; Member since: Jun 15, 2009

Don't take us for granted. You always love to bash every company but Apple. Especially Samsung. We are not idiots.

84. oldskool50

Posts: 731; Member since: Mar 29, 2019

Exactly!

82. oldskool50

Posts: 731; Member since: Mar 29, 2019

Well it's not a stupid assumption. because we know exactly how you are about Samsung products in general. So he made a very good argument that since you didn't argue against what he said, its liely you foudn it funny. Which is a logical conclusion. But its funny how you don't find it funny when catastrophic things happen to Apple products. Like bending a tablet in your hands, when all other OEM's tablets, even cheap $200 ones don't. Or how you all acted over the Note 7 issue, when only 100 out of %M even showed any issue. Whiel on the other had, an iPhone actually downed an airplane and everyone on the plane died, and how the iPhoen has electrocuted people, burned their house down and cause other physical injures to people; that no other phone in history has ever done. Any incident like this, should most certainly be brought to the public so they can be alert and aware. But Apple fans, use such things as a way of attacking products we know they don't like, even though their products have far worse issues in many cases. In fact in the Note 7 case, one fraud person who claimed he left a Note 7 in his car and it caught fire, turned out to not even be a Note 7 at all.

8. User123456789

Posts: 566; Member since: Feb 22, 2019

I knew these foldable phones were all going to be crappy. And screen would be main issue.

10. apple-rulz

Posts: 1896; Member since: Dec 27, 2016

The big time YouTube people and journalists will have no problem getting a replacement, regular people however won't be so lucky.

85. oldskool50

Posts: 731; Member since: Mar 29, 2019

and you know this how? Unless the device is in such short supply that Samsung couldn't replace it right away, there is no reason they couldn't. Samsung has pretty decent customer service. Since this phone is made in Korea, am sure they can't get you one right away anyways. But after having paid $2000, if one breaks, I am sure Samsung will do what they can to get you one ASAP. That does not mean whoever you are, that means ASAP means tomorrow. Lets take an example...lets say me and one of them get a final production unit and it breaks. Suppose he calls at 10AM in the day and I don't call until 5PM. So since he called earlier, then potentially I could get mind shipped right away because when I called Samsung in Korea would be open and when he called they wouldn't be. So I could get my replacement sooner. But that doesn't mean I got preferential treatment.

11. bbycrts

Posts: 23; Member since: Nov 05, 2018

Folding phones are a crummy solution to a problem that didn't exist. Unfortunately, people will buy them because they reek of privilege and distinction, not because they wanted one before they heard about it. A $2000 phone with a plastic screen that folds in the middle - does that sound like a disaster waiting to happen to anybody else, because it sure sounds like it to me.

16. User123456789

Posts: 566; Member since: Feb 22, 2019

Much better buying S10 and Tab S4. Also cheaper , way cheaper.

19. scarface21173

Posts: 636; Member since: Aug 17, 2014

You cant put the tab s4 in your pocket, thats the whole point of this device 2 devices in 1.

29. User123456789

Posts: 566; Member since: Feb 22, 2019

Galaxy F ... Open: too wide to be one-hand used because it is 10cm wide. Folded: screen is much smaller than a Z3 Compact .. Huge screen notch that ruins media experience, something the tablet does not have.

30. BuffaloSouce

Posts: 1225; Member since: May 01, 2017

What does the Fold do that the S10 didn't besides fold?

33. mackan84

Posts: 193; Member since: Feb 13, 2014

Is everyone homeless and whatever happened to backpacks?

38. Dr.Phil

Posts: 2293; Member since: Feb 14, 2011

It opens up to a 7.9 inch screen that has a notch halfway through it. The Galaxy A80 has a 6.7 inch all screen display. Ask yourself if it’s really worth $2000 for an extra inch on that display (which I looked at review videos and saw that it definitely cuts into YouTube videos and Netflix vids too).

66. Plutonium239

Posts: 1154; Member since: Mar 17, 2015

I'm pretty sure the galaxy fold screen is significantly larger, the display ratio is different, so while the diagonal length is only about an inch apart, the size difference is significant.

86. oldskool50

Posts: 731; Member since: Mar 29, 2019

And then you have 2 devices that do the same thing, with the only difference being size. That doesn't really sound better. It's just cheaper.

15. ing0ram

Posts: 14; Member since: Jan 15, 2019

Seems like they kinda f***ed up. Hopefully they can fix this (probably by changing the adhesive, because it seems like the plastic is peeling off the digitizer) before they ship to the customers, because if not, it'll be really bad and expensive for both the customer and the company.

17. CandyBar

Posts: 43; Member since: Dec 08, 2017

So much for the engineering team....good news it didn't catch on fire - so they did learn something. Now, if they just would have been forward thinking enough that people carry things in their pockets which can have debris, dirt etc that can and obviously will get caught up in the crease / fold.

20. drunkenjay

Posts: 1645; Member since: Feb 11, 2013

this is why you dont buy first iteration phones. let it mature abit then purchase it.
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