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Palm and Sprint admit that the Pre and Pixi have lost some customer's data

0. phoneArena posted on 27 Nov 2009, 02:32

Users moving from one webOS device to another have found some contacts and calendar entries missing...

This is a discussion for a news. To read the whole news, click here

posted on 20 Oct 2010, 01:44

1. dbdanny89 (Posts: 13; Member since: 10 Nov 2009)

I had a similar issue on my HTC Hero the other day. Thank God, after few minutes (... 10 to be exact) i finally got my info back, contacts and all. I guess Google is the only company to rely on holding your information. LoL

posted on 27 Nov 2009, 22:00

2. athiel021 (Posts: 33; Member since: 10 Aug 2009)

The main issue comes from the fact that the phones coming from Sprint and/or Palm as replacements only have the 1.1 firmware, which had issues syncing both with Exchange and Palm Profile. The 1.2.1 update, as some of you may remember, fixed this issue, but it's not doing any good as long as the phones coming in don't have the software to fix the issue. Still hoping that this gets resolved. Personally I've always recommended using a Google account instead of the Palm Profile system, if for no other reason, than just because it's a more mature and more reliable system. Palm's is still practically brand new and still working out the bugs.

posted on 29 Nov 2009, 08:46

3. *HOVA* (Posts: 564; Member since: 11 Dec 2008)

But the Pre is an iPhone killer!!!!!!!!!!!......... Oh wait, more like epic failure...

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