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New Samsung CEO vows to shift focus towards "soft capabilities" like design and user experience

0. phoneArena posted on 18 Jun 2012, 05:16

Yet the company is apparently not planning to rest on its laurels, and the new CEO vowed to address some of its weaker spots in his inaugural speech: "A particular focus must be given to serving new customer experience and value by strengthening soft capabilities in software, user experience, design, and solutions," said Kwon Oh-hyun...

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posted on 18 Jun 2012, 05:30 7

1. raunak (Posts: 507; Member since: 12 Oct 2011)

good move!

posted on 18 Jun 2012, 05:54 7

2. pokharkarsaga (Posts: 418; Member since: 23 Feb 2012)

if these capabilities get added in upcoming devices.then i will rate samsung as best device manufacturer of all time.

posted on 18 Jun 2012, 05:58 4

3. PhansMuneeb (Posts: 371; Member since: 28 Jan 2012)

Get the build quality & design like Nokia for all devices (from midrange to high-end) and my money is yours

posted on 18 Jun 2012, 13:42 1

8. Chronos (Posts: 258; Member since: 25 Feb 2012)

Samsung's current designs are still better than Nokia's designs.

posted on 18 Jun 2012, 06:02 6

4. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)

Very good, that's what i wanted to hear "customer experience"

posted on 18 Jun 2012, 06:28 9

5. mercorp (Posts: 1043; Member since: 28 Jan 2012)

Hope the galaxy s4 comes with touchwiz with ability to switch to stock ui,and duralunminium body.

posted on 18 Jun 2012, 07:45 1

6. u-suck-more (Posts: 529; Member since: 26 Aug 2011)

well, we have to wait and see if Samsung delivers

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