Unknown issue prevents Samsung Galaxy S10 owners from using their phone

Some Sprint, AT&T and T-Mobile subscribers are complaining that their brand new Samsung Galaxy S10e, Galaxy S10 and Galaxy S10+ are not getting voice and data connectivity with their provider's network.
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62 Comments

63. pimpin83z

Posts: 393; Member since: Feb 08, 2019

LOL! This comment is hilarious!

6. BGChicago

Posts: 222; Member since: Nov 16, 2014

Say Sprint, say no more.

56. bucky

Posts: 3774; Member since: Sep 30, 2009

https://www.androidpolice.com/2019/03/26/galaxy-s10-appears-to-suffer-major-lte-signal-and-connectivity-issues-on-some-carriers/ Looks like its not just sprint. My guess is its just a software update and is being blown out of proportion just like everything with an Apple/Samsung release.

7. libra89

Posts: 2265; Member since: Apr 15, 2016

Wow. I hope this will be resolved soon.

8. PHYCLOPSH

Posts: 650; Member since: Jun 28, 2014

As long as the phone doesn't physically explode, any other issues are deemed quite acceptable - as far as Samsung is concerned.

42. audibot

Posts: 600; Member since: Jan 26, 2017

hell i would take a note 7 over the s10

64. pimpin83z

Posts: 393; Member since: Feb 08, 2019

As much as I loved the Note 7 for the 2 months that I had it, I'll have to disagree with your comment since you made it as a cheap shot at the S10.

52. mootu

Posts: 1451; Member since: Mar 16, 2017

But yet Apple had the exact same problem on the exact same carrier.

13. Vancetastic

Posts: 960; Member since: May 17, 2017

Unacceptable. Customers shouldn’t be beta testers for these expensive devices.

15. technut

Posts: 138; Member since: Aug 03, 2012

I've been experiencing intermittent problems placing/recieving calls with my Note 9 for the past week (Sprint). It's a relief knowing I'm not the only one..

17. PHYCLOPSH

Posts: 650; Member since: Jun 28, 2014

The easy solution here is to buy last year's phone. It's a win-win. Great device. Great price. No Guinea Pig.

44. technut

Posts: 138; Member since: Aug 03, 2012

I'm having same issue with Note 9 on Sprint. It's not just S10 line..

18. strawberry

Posts: 75; Member since: Feb 20, 2019

enjoyed seeing the samsung fanboys struggling to defend their phone by saying they have no issues

21. iloveapps

Posts: 733; Member since: Mar 21, 2019

This is bad for a premium price of a phone. They should get fix this as early as possible. Though I don’t know how fast is Samsung patching these issues.

22. sleeppuppy

Posts: 13; Member since: Oct 15, 2014

I used to be a Samsung user too but as they increase their premium price it's not worth it. No phone is worth a premium price at this point unless they have 7 days talk time battery. I'm very happy with my iOS and MacOS ecosystem but I hate how Apple monetizing its users..... take a look at yesterday's event as an example, everything is about subscriptions and zero innovations.

24. damonarena

Posts: 47; Member since: Apr 30, 2018

Those are some really great services though,, in the pool of so many services and unreliability, users will have something reliable and quality oriented service just like apple music.

25. MartyLK

Posts: 16; Member since: Oct 08, 2016

I had trouble with Sprint on Google Fi where my Pixel 2 wouldn't make outbound calls. Google support wouldn't help so I cancelled Fi.

26. sun0066

Posts: 263; Member since: Feb 12, 2011

Is not Samsung , it is sprint , horrible company , that has the problem

29. ph00ny

Posts: 2014; Member since: May 26, 2011

no issues here with AT&T

31. SyCo87

Posts: 295; Member since: Sep 19, 2013

I have connection issues with my S10+, especially in heavily congested areas.

47. CableTelcontar

Posts: 86; Member since: Nov 19, 2014

Are you on Sprint?

49. SyCo87

Posts: 295; Member since: Sep 19, 2013

Yup, I meant to mention that.

32. LAgurl

Posts: 84; Member since: Dec 05, 2018

no issues here on my verizon s10+ and my friend on tmobile aint having problems either like the article says sprint customers are the most affected. Im pretty sure its not their phone its sprints shyty network that dont work .

36. audibot

Posts: 600; Member since: Jan 26, 2017

i guess am the lucky one to busy to buy missed the wireless buds and said f it, hahaha my s8 is just fine for another year

37. audibot

Posts: 600; Member since: Jan 26, 2017

sprint is mostly affected because the service sucks hahahahha

38. chris2k5

Posts: 240; Member since: Nov 17, 2012

I’m having the connectivity issue on my S10 too. Screw Samsung I hope they burn. Waste of money.

54. Sammy_DEVIL737

Posts: 1529; Member since: Nov 28, 2016

Awwww you don't even own the S10.

50. Fialho

Posts: 18; Member since: Sep 03, 2015

Is it my impression or this is the THIRD time an issue with the galaxy s10 makes it into the Featured articles? Is all that bad marketing really necessary? I don't remember seeing the article on 2018 when the iPhone had the same problem...

60. Leo_MC

Posts: 6948; Member since: Dec 02, 2011

Say what? Did Samsung also use those “bad” Intel modems (d_something_jedi was talking about) or is it a prove that XS so called problem is in fact due to the carriers?

61. xperian

Posts: 417; Member since: Apr 10, 2014

If this was apple, it would be blown out of proportion.
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