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Mac designer says Apple is not an innovative company anymore

0. phoneArena posted on 12 Sep 2013, 18:42

Apple has millions of loyal fans around the world, but more and more ex-Apple employees are being increasingly critical of the company and its direction in the newest post-Steve Jobs era. We've already seen former Apple director, and current Oracle CEO Larry Ellison intimate that he expects Apple to fail without Jobs; and now, the man who helped Jobs design the original Mac is saying that Apple is not an innovative company anymore...

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posted on 12 Sep 2013, 20:24 2

28. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)

But then the letdown that was the 4S was released, which removed any doubt that Steve was having to focus on his cancer treatments more than the iPhone. When all of the problems with scratches in production and bent chassis for the iP5 came out, I was wondering how long before Timmy dictated a plastic iPhone.

Apples mojo has definitely left. I wonder how uninspiring will the iP6 be? One more year until that question gets answered.

posted on 12 Sep 2013, 23:59

42. ardent1 (Posts: 2000; Member since: 16 Apr 2011)

Apple will always be a letdown in the eyes of haters.

For the educated, we known despite everything the haters write or voice: Customer satisfaction is the number #1 metric to compare products. Add to the fact since Apple products are so damn expensive to $99 android devices, the hurdle is now much higher for Apple to please it's customers.

The difference between me and the iHaters is I read the reviews of android devices. Since I've taken Econometrics at the graduate level, it's really easy for me to spot which android devices are just duds.

The math and reviews continue to support that Apple continues to deliver despite the ongoing onslaught of vastly improved android flag ship products. Again, it's one thing if Apple is beating the pants of android devices runnning android OS 1.6, it's another thing when nearly one-year-old Apple devices beats the pants of android 4.x products.

posted on 13 Sep 2013, 01:39

46. VZWuser76 (Posts: 4746; Member since: 04 Mar 2010)

I've had firsthand experience with Apple's commitment to customer satisfaction. Long story short, sent my ipod in for repair got it back, lost my content and when I went to sync it with itunes, it no longer recognized me as the legitimate owner. After week of sending me links to their support faq (which I had already tried, I was told to redownload them on my dime. Their product malfunctions, I lose access to media I had already paid for, and they want to double dip on something that wasn't my fault. Up until that point I was planning on getting an iphone when it came to Verizon, but their commitment to customer satisfaction lost them a potential sale for life. I ended up with android after not being impressed with the BB Storm2. Now I'll buy a hard copy of the media I want if it's not available through Amazon, but I will not deal with Apple or itunes again. The sad part is the amount I lost was around $100. If they would've let me redownload the content I lost they would've made more off me through further content and app sales, but they were more worried about fleecing me rather than keep a customer long term.

posted on 13 Sep 2013, 06:58 2

60. Googler (Posts: 813; Member since: 10 Jun 2013)

"For the educated, we known despite everything...."

Why don't you just cut to the chase and say it, you think you're better than everyone here. Sometimes you do post some good comments but your delivery is so condescending, most people won't even give you the time of day.

posted on 12 Sep 2013, 22:22

36. AfterShock (Posts: 3698; Member since: 02 Nov 2012)

Yup, they set the world on fire with the first few.
Now some are just catching on err never mind.
Though I agree, they set a better bar at one time.

posted on 12 Sep 2013, 18:58 7

5. fanboy1974 (Posts: 1345; Member since: 12 Nov 2011)

I do find it disturbing that Apple is promoting the iphone 5c more than the 5s when you visit their site. It's like Apple prefers to sell more plastic iphone 5 models than flagship devices just to make more money off old technology. Just look at the pre orders for the 5s; there is none. They don't care about high end anymore.

posted on 12 Sep 2013, 19:34 3

18. Googler (Posts: 813; Member since: 10 Jun 2013)

Probably a higher profit margin with the 5C.

posted on 12 Sep 2013, 20:24 4

29. fanboy1974 (Posts: 1345; Member since: 12 Nov 2011)

Higher profit margin for Apple. Less innovation for customers. I would actually pay a premium for a feature packed phone with larger screen from Apple. But no. They rather rehash a year old model with plastic and colors.

posted on 12 Sep 2013, 19:00 4

6. CX3NT3_713 (Posts: 2285; Member since: 18 Apr 2011)

I preffer my hackintosh, over a real Mac... :-)

posted on 12 Sep 2013, 19:12 4

9. 1113douglas (Posts: 198; Member since: 04 Jul 2013)

even apple users are saying apple doe sent innovate as much as they used too. Go androd, take over the word

posted on 13 Sep 2013, 00:03

43. ardent1 (Posts: 2000; Member since: 16 Apr 2011)

As android takes greater marketshare of the smartphone universe, it only means there will be more android users switching to the Apple Ecosystem.

The simple fact is there are more users that switch from android to iOS than the other way around, respectively. Food for thought.

posted on 13 Sep 2013, 09:09

65. Penywyz (banned) (Posts: 255; Member since: 13 Aug 2013)

Please feel free to provide facts to back up this statement.

I don't understand how a company that is losing market share could be converting more customers than it's number one competitor.

posted on 12 Sep 2013, 19:13 8

10. henrickrw (Posts: 408; Member since: 16 Sep 2011)

Apple is done for!

posted on 12 Sep 2013, 19:15 2

11. YaBoiDre10 (Posts: 84; Member since: 15 Nov 2012)

The Android Vs iOS argument is officially over.

posted on 12 Sep 2013, 19:16 7

12. Quezdagreat (Posts: 428; Member since: 05 Apr 2012)

No one is innovative anymore. Not Apple, not Microsoft, and not even your precious Google/Android. They just purchase things other people made and put it in their products

posted on 12 Sep 2013, 19:24 4

14. darkkjedii (Posts: 24332; Member since: 05 Feb 2011)

Well said everyone including apple is maximizing current tech. The next true wave of innovation is a couple years away, as hardware allows for it. Everything rite now is evolutionary. Even Sammy is just taking the next logical steps, and to me they're the most innovative company rite now. S-Pen gestures evolved into air gestures. Give it 2-3 years and it'll be speech based gesture. Talk to zoom, talk to power off etc. Sammy's talk to snap pics is a sign of what's coming.

posted on 12 Sep 2013, 20:05 2

24. softfurryanus (banned) (Posts: 232; Member since: 09 Jul 2013)

... Maybe it's just me but I hope to god that's not the direction things are going. Voice controls just aren't that great, they are good to have, but "The next big thing?" I don't think so. I don't see people really wanting to talk to their device that much... same reason I doubt Google Glass will sell well.

On the other hand I hope air-gesture starts getting popular and other OEMs begin to implement it with their skins.

posted on 12 Sep 2013, 20:14 3

26. darkkjedii (Posts: 24332; Member since: 05 Feb 2011)

Air gestures are sweet, and I also wouldn't do much talking to my device. +1 dude your screen name has me rolling man.

posted on 12 Sep 2013, 21:37 1

35. Trololol (Posts: 33; Member since: 12 Sep 2013)

+1 darkjedii

posted on 12 Sep 2013, 22:37

37. darkkjedii (Posts: 24332; Member since: 05 Feb 2011)

Thank Trololol. Ditto

posted on 12 Sep 2013, 22:47

40. Trololol (Posts: 33; Member since: 12 Sep 2013)

no prob bro :D

posted on 12 Sep 2013, 19:37 8

20. Googler (Posts: 813; Member since: 10 Jun 2013)

Google created Google Now from the ground up. They hired the staff necessary, but they didn't purchase it.

posted on 12 Sep 2013, 19:54 4

23. HansGoneInsane (unregistered)

So did Apple in its early days. But that time is over. Same for Google. The point is, that radical innovations come discontinuously and suddenly. Like darkjedii said: right now, there is only evolution because the radical innovation takes its time to come and the last radical one (iPhone 1) wasn't that long ago. I assume we need to wait another 10 to 15 years until the next big thing arrives. Everything else until then will just be evolution like adding features, improve features etc..

posted on 12 Sep 2013, 20:16

27. darkkjedii (Posts: 24332; Member since: 05 Feb 2011)

Yep agreed as far as radical goes, you're exactly right. +1

posted on 12 Sep 2013, 19:18 3

13. promise7 (Posts: 891; Member since: 03 Jul 2013)

w/o steve jobs i don't see apple going anywhere but down. they would've still been upset by android even w/ steve jobs because android is just too big and spreading too fast for them to stop, but if he was still here he could've at least kept apple a float. they'll release new products and _tell_ the consumers they r "innovative", but they'll just be new products for the sake of being new, like the overhauled mac pro.

posted on 12 Sep 2013, 19:26 3

16. darkkjedii (Posts: 24332; Member since: 05 Feb 2011)

How about you innovate a new way to diss apple, this has been done/said before, like an "overhauled Mac Pro".

posted on 12 Sep 2013, 20:07 2

25. HansGoneInsane (unregistered)

People can't expect Apple or any other company to bring radical innovation (products that haven't excited before) every 5 years to the market. I think people are a little spoiled by the introduction of the iPod, iPhone and iPad in the last years. But what many people don't understand is that all these three products are basing on each other and are logical deductions from each other. They are like the offspring of the same family of technology. The next radical innovation will emerge from a complete new technology. But I think that Tim Cook is not right person for discovering the new radical innovation. Steve Jobs had the balls to risk something, whereas Cook is more of an administrator. That works as long as the next big thing is far away and cannot be seen on the horizon yet.

posted on 12 Sep 2013, 19:26 2

15. paulyyd (Posts: 338; Member since: 08 Jan 2011)

lol yeah a former mac designer from the eighties opinion carries some serious weight...

posted on 12 Sep 2013, 19:34 1

19. YaBoiDre10 (Posts: 84; Member since: 15 Nov 2012)

Lol that makes it worse. There's nothing appealing to him since the 80's

posted on 12 Sep 2013, 19:39 6

21. Googler (Posts: 813; Member since: 10 Jun 2013)

Woz hasn't done much with tech lately but people still hold his opinions high. This guy's legacy speaks for itself, you just missed it.

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