Mac designer says Apple is not an innovative company anymore

Apple has millions of loyal fans around the world, but more and more ex-Apple employees are being increasingly critical of the company and its direction in the newest post-Steve Jobs era. We've already seen former Apple director, and current Oracle CEO Larry Ellison intimate that he expects Apple to fail without Jobs; and now, the man who helped Jobs design the original Mac is saying that Apple is not an innovative company anymore...
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28. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

But then the letdown that was the 4S was released, which removed any doubt that Steve was having to focus on his cancer treatments more than the iPhone. When all of the problems with scratches in production and bent chassis for the iP5 came out, I was wondering how long before Timmy dictated a plastic iPhone. Apples mojo has definitely left. I wonder how uninspiring will the iP6 be? One more year until that question gets answered.

42. ardent1

Posts: 2000; Member since: Apr 16, 2011

Apple will always be a letdown in the eyes of haters. For the educated, we known despite everything the haters write or voice: Customer satisfaction is the number #1 metric to compare products. Add to the fact since Apple products are so damn expensive to $99 android devices, the hurdle is now much higher for Apple to please it's customers. The difference between me and the iHaters is I read the reviews of android devices. Since I've taken Econometrics at the graduate level, it's really easy for me to spot which android devices are just duds. The math and reviews continue to support that Apple continues to deliver despite the ongoing onslaught of vastly improved android flag ship products. Again, it's one thing if Apple is beating the pants of android devices runnning android OS 1.6, it's another thing when nearly one-year-old Apple devices beats the pants of android 4.x products.

46. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

I've had firsthand experience with Apple's commitment to customer satisfaction. Long story short, sent my ipod in for repair got it back, lost my content and when I went to sync it with itunes, it no longer recognized me as the legitimate owner. After week of sending me links to their support faq (which I had already tried, I was told to redownload them on my dime. Their product malfunctions, I lose access to media I had already paid for, and they want to double dip on something that wasn't my fault. Up until that point I was planning on getting an iphone when it came to Verizon, but their commitment to customer satisfaction lost them a potential sale for life. I ended up with android after not being impressed with the BB Storm2. Now I'll buy a hard copy of the media I want if it's not available through Amazon, but I will not deal with Apple or itunes again. The sad part is the amount I lost was around $100. If they would've let me redownload the content I lost they would've made more off me through further content and app sales, but they were more worried about fleecing me rather than keep a customer long term.

60. Googler

Posts: 813; Member since: Jun 10, 2013

"For the educated, we known despite everything...." Why don't you just cut to the chase and say it, you think you're better than everyone here. Sometimes you do post some good comments but your delivery is so condescending, most people won't even give you the time of day.

36. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Yup, they set the world on fire with the first few. Now some are just catching on err never mind. Though I agree, they set a better bar at one time.

5. fanboy1974

Posts: 1345; Member since: Nov 12, 2011

I do find it disturbing that Apple is promoting the iphone 5c more than the 5s when you visit their site. It's like Apple prefers to sell more plastic iphone 5 models than flagship devices just to make more money off old technology. Just look at the pre orders for the 5s; there is none. They don't care about high end anymore.

18. Googler

Posts: 813; Member since: Jun 10, 2013

Probably a higher profit margin with the 5C.

29. fanboy1974

Posts: 1345; Member since: Nov 12, 2011

Higher profit margin for Apple. Less innovation for customers. I would actually pay a premium for a feature packed phone with larger screen from Apple. But no. They rather rehash a year old model with plastic and colors.

6. CX3NT3_713

Posts: 2350; Member since: Apr 18, 2011

I preffer my hackintosh, over a real Mac... :-)

9. 1113douglas

Posts: 200; Member since: Jul 04, 2013

even apple users are saying apple doe sent innovate as much as they used too. Go androd, take over the word

43. ardent1

Posts: 2000; Member since: Apr 16, 2011

As android takes greater marketshare of the smartphone universe, it only means there will be more android users switching to the Apple Ecosystem. The simple fact is there are more users that switch from android to iOS than the other way around, respectively. Food for thought.

65. Penywyz

Posts: 255; Member since: Aug 13, 2013

Please feel free to provide facts to back up this statement. I don't understand how a company that is losing market share could be converting more customers than it's number one competitor.

10. henrickrw

Posts: 408; Member since: Sep 16, 2011

Apple is done for!

11. YaBoiDre10

Posts: 84; Member since: Nov 15, 2012

The Android Vs iOS argument is officially over.

12. Quezdagreat

Posts: 428; Member since: Apr 05, 2012

No one is innovative anymore. Not Apple, not Microsoft, and not even your precious Google/Android. They just purchase things other people made and put it in their products

14. darkkjedii

Posts: 31039; Member since: Feb 05, 2011

Well said everyone including apple is maximizing current tech. The next true wave of innovation is a couple years away, as hardware allows for it. Everything rite now is evolutionary. Even Sammy is just taking the next logical steps, and to me they're the most innovative company rite now. S-Pen gestures evolved into air gestures. Give it 2-3 years and it'll be speech based gesture. Talk to zoom, talk to power off etc. Sammy's talk to snap pics is a sign of what's coming.

24. softfurryanus

Posts: 232; Member since: Jul 09, 2013

... Maybe it's just me but I hope to god that's not the direction things are going. Voice controls just aren't that great, they are good to have, but "The next big thing?" I don't think so. I don't see people really wanting to talk to their device that much... same reason I doubt Google Glass will sell well. On the other hand I hope air-gesture starts getting popular and other OEMs begin to implement it with their skins.

26. darkkjedii

Posts: 31039; Member since: Feb 05, 2011

Air gestures are sweet, and I also wouldn't do much talking to my device. +1 dude your screen name has me rolling man.

35. Trololol

Posts: 33; Member since: Sep 12, 2013

+1 darkjedii

37. darkkjedii

Posts: 31039; Member since: Feb 05, 2011

Thank Trololol. Ditto

40. Trololol

Posts: 33; Member since: Sep 12, 2013

no prob bro :D

20. Googler

Posts: 813; Member since: Jun 10, 2013

Google created Google Now from the ground up. They hired the staff necessary, but they didn't purchase it.

23. HansGoneInsane unregistered

So did Apple in its early days. But that time is over. Same for Google. The point is, that radical innovations come discontinuously and suddenly. Like darkjedii said: right now, there is only evolution because the radical innovation takes its time to come and the last radical one (iPhone 1) wasn't that long ago. I assume we need to wait another 10 to 15 years until the next big thing arrives. Everything else until then will just be evolution like adding features, improve features etc..

27. darkkjedii

Posts: 31039; Member since: Feb 05, 2011

Yep agreed as far as radical goes, you're exactly right. +1

13. promise7

Posts: 894; Member since: Jul 03, 2013

w/o steve jobs i don't see apple going anywhere but down. they would've still been upset by android even w/ steve jobs because android is just too big and spreading too fast for them to stop, but if he was still here he could've at least kept apple a float. they'll release new products and _tell_ the consumers they r "innovative", but they'll just be new products for the sake of being new, like the overhauled mac pro.

16. darkkjedii

Posts: 31039; Member since: Feb 05, 2011

How about you innovate a new way to diss apple, this has been done/said before, like an "overhauled Mac Pro".

25. HansGoneInsane unregistered

People can't expect Apple or any other company to bring radical innovation (products that haven't excited before) every 5 years to the market. I think people are a little spoiled by the introduction of the iPod, iPhone and iPad in the last years. But what many people don't understand is that all these three products are basing on each other and are logical deductions from each other. They are like the offspring of the same family of technology. The next radical innovation will emerge from a complete new technology. But I think that Tim Cook is not right person for discovering the new radical innovation. Steve Jobs had the balls to risk something, whereas Cook is more of an administrator. That works as long as the next big thing is far away and cannot be seen on the horizon yet.

15. paulyyd

Posts: 340; Member since: Jan 08, 2011

lol yeah a former mac designer from the eighties opinion carries some serious weight...

19. YaBoiDre10

Posts: 84; Member since: Nov 15, 2012

Lol that makes it worse. There's nothing appealing to him since the 80's

21. Googler

Posts: 813; Member since: Jun 10, 2013

Woz hasn't done much with tech lately but people still hold his opinions high. This guy's legacy speaks for itself, you just missed it.
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